Repaircare.co.uk Reviews 

4,354
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers had a great experience with this company. Consumers frequently highlight the exceptional service, noting that technicians consistently arrive on schedule and complete repairs efficiently. Clients are especially pleased with the professional staff members who handle appliances expertly and always leave customer workspaces completely tidy. Many people also value the transparent pricing model because it includes necessary parts and remains remarkably cost-effective. Some reviewers were not happy with missed appointments, poor communication, and difficulties encountered when trying to reschedule visits. Certain consumers also mentioned frustrating challenges regarding unexpected cancellation notices and total repair costs exceeding established financial thresholds.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive on time and complete repairs... See more

Staff

People report positive experiences with staff, noting that engineers arrive punctually, work efficiently, and... See more

Product

Reviewers mention mixed feedback about product reliability and repairs, as some customers praise successful... See more

Price

Customers consistently note ambiguous experiences with price, often praising the reasonable fixed cost,... See more

Booking process

Customers had ambiguous experiences with the booking process, as many reviewers highlighted the simple online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... See more

Rated 5 out of 5 stars

Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer... See more

Rated 5 out of 5 stars

We were well pleased with the service we received. We had immediate response after we booked the repair. The process was clearly explained. I received a message the night before the scheduled appoin... See more

Rated 5 out of 5 stars

Got a fast appointment for my oven repair. Engineer attended at agreed time and carried out a test and temporary repair while replacement part was ordered. Replacement part fitted by same engineer wit... See more


Company details

  1. Appliance Store

About Repaircare.co.uk

Written by the company

Repaircare are the appliance repair experts and their engineers have already successfully repaired kitchen appliances for more than 1 million households nationwide. Whether it is your freezer, cooker, dishwasher or washing machine that has developed a fault, Repaircare will do all they can to fix it for you, fast! All repairs are guaranteed and you can book online 24/7.

For more information visit the website now at www.repaircare.co.uk.

Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(4,354)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and price

Technician showed up and diagnosed the problem. They didn't have the part on hand, so it had to be ordered. Received continuous updates on the status of the part, and once part received, excellent communication setting up the follow appointment for fitting. Great value and service

August 21, 2025
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Rated 4 out of 5 stars

Everything was good my cooker was …

Everything was good my cooker was fixed and the workers were friendly and clean. I have used Repaircare twice now and pleased with the work done. I needed a new switch to make the fan oven work.
I would have given a 5 but had to wait a week for the switch after waiting 2 days for someone to come out

August 20, 2025
Rated 5 out of 5 stars

Replacing an oven thermostat

Your engineer arrived on time . He identified that the problem with one of the Rangemaster's ovens was more involved than first thought and that new parts were needed. He was able to supply these and fit them in the hour he was with us. We were delighted with the top draw job done.

August 14, 2025
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Rated 5 out of 5 stars

Excellent service

I was a bit dubious about using the company, but the reviews and the fact it’s part of the Screwfix group, so dec8ded to give them a go. My integrated dishwasher waste house failed so contacted Repair care gave them details, and although they contracted the wor’ out, the service was excellent. The engineer fixed it appliance with a new hose all within half hour. Very pleased, will definitely use again

August 11, 2025
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Rated 5 out of 5 stars

RepairCare offered repair at a fixed…

RepairCare offered repair at a fixed price which was very reasonable.

The job was contracted to a local repair company who were very good in communicating progress in initial assessment of the job and material requirements.

When spires had been authorised by RepairCare and procured and supplied then the repair engineer was thorough, professional and clean and job finished and tested.

Very happy with service and will use again as required.

August 4, 2025
Rated 1 out of 5 stars

Hopeless service

Hopeless service. The first engineer didn’t even examine the freezer, just ordered a compressor which took weeks to come. The second engineer said it wasn’t the compressor and that the appliance couldn’t be fixed. He then reported the repair as fixed which it was not. We are now trying to obtain a small refund as promised on their website.
We will have to buy a new freezer but we have wasted time and money using this service and would not recommend anyone to use them

August 8, 2025
Unprompted review
Repaircare.co.uk logo

Reply from Repaircare.co.uk

Dear Susan,

We are sorry to hear of the issues experienced.

At Repaircare we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback and is something we are investigating internally.

As discussed, we are required to arrange a recall to verify the same fault appearing after which we are able to process a refund accordingly.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Rated 4 out of 5 stars

Good service

Although I was a little unsure when I was first referred to Repaircare by Rangemaster (for my cooker), the service was actually very good and the repair was carried out reasonably quickly by a qualified technician. Early days yet but everything seems OK.

July 30, 2025
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Rated 5 out of 5 stars

Really efficient

Really efficient. They fixed the issue on first attempt. Not bad for a 10 year old American style freezer.

July 29, 2025
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