Replacement Keys Ltd Reviews 12,083

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting its speed and efficiency, with many orders arriving the next day. People are consistently satisfied with the quality of the products, noting that the keys work perfectly and are often a perfect fit, even when ordered from photos or codes. The ordering process is described as easy and straightforward, and the overall value, including reasonable prices, is highly appreciated by consumers. However, some customers also noted issues with keys not working or fitting correctly upon arrival. A few other people also felt that the delivery could be slow, and in some international cases, additional customs duties significantly increased the total cost of their order.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

Product

Reviewers mention positive feedback about product. Many customers are delighted with the keys, noting that... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Quality

Consumers find quality to be positive, with many reporting that keys cut from photos worked perfectly and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible service rarely seen this days. I needed a couple of keys cut, they could do this via decent quality photos I supplied. All 4 keys cut & worked without issue (how many times has keys not wor... See more

Rated 5 out of 5 stars

Needed an additional key for an Abus bicycle D-Lock, luckily had the code. Found the replacement key on their website with ease and was received in good time thereafter. Initially had my reser... See more

Rated 5 out of 5 stars

I went into a well known high street store to get two security keys cut. I was quoted £34 per key. (Buy 2 and you'd of got one free) so I was looking at £68, with a 3 to 5 day turnaround. I googled to... See more

Rated 5 out of 5 stars

Your service is remarkable and quite beyond what one might expect. I am inept and wasn't able to be as helpful as they probably would have liked, i.e. not personally able to send photos or give accura... See more

Company replied


Company details

  1. Key Duplication Service
  2. Locksmith
  3. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

we thought that the key no was…correct

we thought that the key no was correct/hard to see/keys sent as our order.did not fit.our error.however sent photo of old key and they sorted it and resent them fitted perfect. was most surprised they cut and sent them without charge.however feeling guilty for such kindness from them.that money i shall donate to cancer on thier behalf.great service

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

My first online order was not received…

My first online order was not received on their side. However, when I got in touch the reply was swift and
very courteous. I filled in another order form and three
days later I received my keys and they lock and unlock my door without any problem. Thank you.

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

5 stars all the way, couldnt ask for more

Found this company first for a key to the roof rack of my Fiat Panda. I put the order in at 16.40pm an unbelievably it came the next day an worked perfectly. I couldnt ask for more, cheap key an next day delivery. Absolutely fantastic 5 🌟 🌟 🌟 🌟 🌟 s all the way.

March 3, 2026
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Rated 5 out of 5 stars

I was sceptical, but....

I was sceptical at first, as Timpsons and the lock manufacturer quoted nearly three times the price and said it would take over seven days for the keys to be ready. However, within just two days of ordering online, I had received the keys at a fraction of the cost. Both keys work perfectly – just as well as the originals.

February 25, 2026
Unprompted review
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Reply from Replacement Keys Ltd

Great to hear that we could help you out.

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Rated 5 out of 5 stars

An absolutely amazing company

An absolutely amazing company. Ordered replacement keys needed in an emergency, and paid for special delivery. Living in the northern Highlands, I thought this was on a wing and a prayer, had never heard of this company, but was so desperate I wanted to try. I read the reviews and placed an order. Almost immediately, after an order confirmation, I had an email back about the keys being dispatched. The two keys arrived before 1pm this afternoon. What a company! Keys are perfect and I can now use a roof box on Thursday. From finding a broken key yesterday afternoon to receiving two replacements before 1pm today, 40 miles above Inverness from Leighton Buzzard, Replacement Keys… you are magic! Royal Mail ace too!

March 3, 2026
Unprompted review
Replacement Keys Ltd logo

Reply from Replacement Keys Ltd

Great to hear we could help you with your keys! 🗝️🔑

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