Replacement Keys Ltd Reviews 12,082

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting its speed and efficiency, with many orders arriving the next day. People are consistently satisfied with the quality of the products, noting that the keys work perfectly and are often a perfect fit, even when ordered from photos or codes. The ordering process is described as easy and straightforward, and the overall value, including reasonable prices, is highly appreciated by consumers. However, some customers also noted issues with keys not working or fitting correctly upon arrival. A few other people also felt that the delivery could be slow, and in some international cases, additional customs duties significantly increased the total cost of their order.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

Product

Reviewers mention positive feedback about product. Many customers are delighted with the keys, noting that... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Quality

Consumers find quality to be positive, with many reporting that keys cut from photos worked perfectly and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible service rarely seen this days. I needed a couple of keys cut, they could do this via decent quality photos I supplied. All 4 keys cut & worked without issue (how many times has keys not wor... See more

Rated 5 out of 5 stars

Needed an additional key for an Abus bicycle D-Lock, luckily had the code. Found the replacement key on their website with ease and was received in good time thereafter. Initially had my reser... See more

Rated 5 out of 5 stars

I went into a well known high street store to get two security keys cut. I was quoted £34 per key. (Buy 2 and you'd of got one free) so I was looking at £68, with a 3 to 5 day turnaround. I googled to... See more

Rated 5 out of 5 stars

Your service is remarkable and quite beyond what one might expect. I am inept and wasn't able to be as helpful as they probably would have liked, i.e. not personally able to send photos or give accura... See more

Company replied


Company details

  1. Key Duplication Service
  2. Locksmith
  3. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Second to None

Your service is remarkable and quite beyond what one might expect. I am inept and wasn't able to be as helpful as they probably would have liked, i.e. not personally able to send photos or give accurate measurements but that did not deter them. The personal interest and pride they took to resolve my key issue was astounding. I do not believe any other company would match their professionalism. They couldn't have done more if it was their own problem. Thank you so very much. you have now reopened a new chaprter in my life becuase l can get my camper back on the road.

March 12, 2026
Unprompted review
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Reply from Replacement Keys Ltd

Thanks for letting us know about your experience with us. It's great to hear we could help you out. 🗝️🔑

Rated 5 out of 5 stars

Fantastic

I ordered two Ultion keys, the price was excellent, they both worked perfectly, and they arrived within 18 hours of me ordering.

What else is there to say?

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Spot on

Spot on - about 40% cheaper than official keys, but you end up with essentially the same thing, a complex key that fits your lock. Good stuff.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Who knew this would work

Who knew this would work? take a photo of a key, upload to a website and then receive perfectly cut keys a few days later.
We sent a photo and asked that 20 keys be cut for our lock, all 20 worked with no issue! Very happy with Replacement keys and will be using them again.

February 24, 2026
Unprompted review
Replacement Keys Ltd logo

Reply from Replacement Keys Ltd

Great to hear we could help you out! 🔑🗝️

Rated 5 out of 5 stars

Exceptional Service

I ordered a specific key and although I didn't have another key to send a picture, Replacement Keys requested a photo of the key lock/barrel which enable them to supply new keys.
I was kept up to date at all times and the replacements were received within a few days.
Exceptional service

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

My wife mislaid her mobility scooter…

My wife mislaid her mobility scooter key so we contacted Replacement Keys who were able to suggest the correct keys to order. The keys arrived today, less than 24 hours after ordering online. They are perfect. The company provided a first class prompt and excellent service and I recommend them 100%

March 7, 2026
Unprompted review

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