This business is absolutely fantastic. Great website, clear guide and brilliantly packaged. Jenny couldn’t have been more accommodating. Who knew I had three different Edinburgh Crystal designs in... See more
Company replied
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Such great service found all the pieces I was looking for. Great customer service, kept in touch every part of the transaction. Replied promptly to queries. Even found a replacement tea pot lid at no... See more
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Online ordering time to arrival of goods was swift and efficient. It was beautifully packaged, so there was absolutely no way anything was going to be broken! So happy to have some more pieces of our... See more
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Quick despatch of required item however you may wish to review your packaging arrangements as one spoon in a 12x9x3 inch box seems a bit excessive and must add to delivery costs.Granted crockery requi... See more
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Company details
Written by the company
A Replacement Tableware Company For Discontinued China, Crystal & Cutlery Based In Essex, UK
Contact info
Unit 7 Broomshawbury Farm, CM22 7JY, Hatfield Broad Oak, United Kingdom
- 01371398002
- contact@replacingpieces.com
- www.replacingpieces.com
arrived in good order and as expected
October 23, 2024
Reply from ReplacingPieces
Thank you for your order & Feedback!
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Reply from ReplacingPieces
Thank you for your order & feedback!
I’d tried to order 6 table knives from…
I’d tried to order 6 table knives from Ebay, but couldnt contact them or speak to anyone when there was a minor problem with the order- in the end I gave up. Replacing pieces gave me what I needed without any issues within 4-5 days. Id use them again
October 8, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
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You replaced the broken cups from a…
You replaced the broken cups from a dinner service that had been in storage for 30 years. I was thrilled to have it complete again. Thankyou for the efficiency and speed of your delivery.
September 25, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Its reassuring to know there are still…
Its reassuring to know there are still genuine and thoughtful businesses around. Prompt to supply orders with ann excellent after sale service. A delight to deal with.
September 27, 2024
Reply from ReplacingPieces
Thank you for your order, feedback & kind words!
Reply from ReplacingPieces
Thank you for your order & feedback!
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Great crockery in excellent condition
Great crockery in excellent condition, but way too much packaging, there’s careful, and there’s OTT !!😬
September 19, 2024
Reply from ReplacingPieces
Thank you for your order & review. We're pleased to hear your bowls and mugs got to you undamaged! We do like to make sure each item is packed individually, as well as using lots of recyclable packaging materials to make sure they withstand the journey from us to you!
Lovely company
ReplacingPieces had in stock most of what I needed to replenish an old Denby cutlery set. They answer questions in a friendly and efficient way and offered a discount for my first order. The delivery information from Royal Mail was a bit confusing as RM advised it would be delivered on a Sunday (it wasn't delivered until Monday). The goods were extremely well wrapped and delivered safely.
September 21, 2024
Reply from ReplacingPieces
Thank you for your order & review, we're pleased you are happy with the cutlery we sent to you, if we can be of any further help in the future, just let us know!
Sourced exactly the piece I needed in…
Sourced exactly the piece I needed in excellent condition
September 17, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
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Extremely impressive service from…
Extremely impressive service from ordering and quick arrival. Every thing arrived perfectly wrapped and in one piece.
September 18, 2024
Unprompted review
Reply from ReplacingPieces
Thank you for your order & feedback!
replacement jug.
Item delivered promptly. Wrapped well and arrived in perfect condition.
September 10, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Everything was in perfect condition
Everything was in perfect condition. Fast delivery and everything was well packaged. I recommend this site and I will definitely buy again! Thank you so much!
September 9, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
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I can't rate this company highly enough.
I cannot rate this company highly enough.
I live in Germany and after having placed the order I realised it would have been better to order an extra glass. So, I called straight away not realising I was calling at European Summer Time. Then I wrote an email and reveived a response well outside UK office hours, assuring me that the order could be amended. The items were beautifully and lovingly packed and in excellent condition.
August 27, 2024
Reply from ReplacingPieces
Thank you for your order & feedback! We're thrilled we were able to send you just what you needed and you were pleased with the delivery & condition!
Please with the whole experience
My order was fulfilled quickly, was extremely well packaged and arrived when expected. All pieces were intact. I'm please with the whole experience.
August 30, 2024
Reply from ReplacingPieces
Thank you for your reply & feedback!
They had the replacement plates we…
They had the replacement plates we wanted and dispatched them quickly and well packed.
August 31, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
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