Every time I have bought something from this amazing company it has arrived promptly & in great condition, very trustworthy company & they have so much to offer, im always needing safe plants for my... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

On All Orders Over £79
159 Weedon Road, NN5 5DA, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really gorgeous vivarium, everything is well finished and the glass front looks lovely. Was really easy to put together and also arrived very quickly! Thankyou so much my little noodle loves his new home.

Reply from Northampton Reptile Centre
Brilliant service from ordering to the delivery. It was quick and easy

Reply from Northampton Reptile Centre
Ordering was easy and delivery was quick.
Putting the tank together was easy
Would order again from this company

Reply from Northampton Reptile Centre
My first order from the reptile centre…. Mealworms …. I can tell you two blackbirds, two sparrows and the occasional magpie are extremely pleased …. All mealworms thriving being fattened up vegetable leftovers, having safely arrived in a well tied bag inside strong cardboard box. No problems with the Service definitely cheaper than going to a local pet shop even with postage and 250 g of very good size worms. Excellent ….. .

Reply from Northampton Reptile Centre
3rd time buying from NRC and like always they don’t disappoint. One of the boxes was a little bashed, but when I checked for any product damage there wasn’t.

Reply from Northampton Reptile Centre
Fast delivery and quality healthy reptile food.
Well packaged, sturdy packaging and nice grafficson the box .

Reply from Northampton Reptile Centre
Great service unavailable items were promptly refunded

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
My adult daughter wanted to buy a tarantula, we left with a snake! The whole service from beginning to after sales has been excellent. As first time reptile owners we knew nothing, Zoe (mainly) was not only helpful and informative she also was extremely patient, every question was answered and we were and are never made to feel like we were annoying even after 4 phone calls in 1 day. Almost 5 months later they are still happy to answer any of my silly questions. 100% approachable, friendly and knowledgeable!

Reply from Northampton Reptile Centre
All Crickets arrived alive, despite high temperature during shipping. Crickets were all healthy and in good condition. Will definitely purchase again. Fast delivery, highly recommended.

Reply from Northampton Reptile Centre
When order a uvb tube light i sent it back it was wrong size waiting for refund or got refund

Reply from Northampton Reptile Centre
Great company quality service never had no issues.

Reply from Northampton Reptile Centre
Very helpful whenever I’ve phone the subscriptions are easy to manage would definately recommend

Reply from Northampton Reptile Centre
Good product Good quality quick delivery recommend you buy from this website well pack thank you 😊

Reply from Northampton Reptile Centre
I was a little disappointed with my order, but given the heat, it’s understandable.
By the time I received my order, fruit flies and curly wing fly castors, the fruit flies were a mess! The food source had fermented in the heat ant the juices had gone everywhere and most of the flies had stuck to the tub, many were dead and I’m pretty sure some were drunk / passed out! 😂
As I said, given the heat I understand, it’s not your fault, these things happen. I’ll wait till it’s cooler to order next time! I’m just waiting and hoping my castors hatch soon, in this heat I’m sure they will!
The products were perfect for our little snake and delivery was very fast and the whole process from the shop to our door was friendly and welcoming and we will definitely be regular customers from now on thank you ⭐️⭐️⭐️⭐️⭐️

Reply from Northampton Reptile Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.