Every time I have bought something from this amazing company it has arrived promptly & in great condition, very trustworthy company & they have so much to offer, im always needing safe plants for my... See more
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On All Orders Over £79
159 Weedon Road, NN5 5DA, Northampton, United Kingdom
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Reliable service with excellent products! All delivered securely and on time. Great company.

Reply from Northampton Reptile Centre
Ordered everything on 4th August and it came the next day, couldn't believe how quick everything arrived, super impressed will be using reptile centre again

Reply from Northampton Reptile Centre
Good service and quick refund when a product was not available.

Reply from Northampton Reptile Centre
My Karma Chameleon, George, gets his locusts on time every week, always fresh & juicy 🫣. My postman always laughs when he delivers 😂

Reply from Northampton Reptile Centre
After acquiring a rescue Gecko.
I wanted to give him a beautiful safe home.
This tank is perfect and so was the price.
Thank you from myself and Gilbert.

Reply from Northampton Reptile Centre
Great communication from as soon as the order is made. Reliable and swift delivery. Received product in excellent condition.

Reply from Northampton Reptile Centre
When I had a problem with an order the speed of response to my email was really impressive and they were so helpful sorting things out for me.
It makes a real change to have a company that really takes care of its customers and their pets.

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
Easy quick and nice live food thanks guys and on repeat on for every 2 weeks better than any food had from any local pets at home or that

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
Easy to order fast delivery and good tracking .
A * service and any problems they well help sort it out .

Reply from Northampton Reptile Centre
Absolutely perfect experience, Dominic was very well informed, polite and helpful. Would absolutely recommend to all ranges of reptile keepers, from a beginner like myself to experienced keepers theyre amazing for everyone😊

Reply from Northampton Reptile Centre
Great quality. Great price and fast delivery. And the bugs was nice and healthy. Only problem is I ordered 2 packs of XL black crickets. And they wernt XL they was medium to Large at best. I'm finding this problem in alot of places recently. Only place that XL means XL that I have found is at my local Pets at home store. Fresh every Friday. But what time Friday is a mystery. Could be morning could be midday could be just before they close. 🤣

Reply from Northampton Reptile Centre
Easy to order ,packaging is good items still frozen on delivery have used this company few times now always happy with delivery tracking ect , will use again

Reply from Northampton Reptile Centre
My order was sent is 3 different deliveries,
1- Royal Mail got tracking number not an issue came quickly.
2- APC no tracking number so don’t know when it was coming, I wasn’t in but parcel was left at front door.
3- APC no tracking number wasn’t in when delivered, driver took away with them. No card left no idea were it is or when it will be delivered. Disappointed tracking number would help specially on orders it says track order.

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
Whenever I order, my frozen mice or rats come still frozen. I have queried the humane treatment of the animals, and have been assured they are treated well. They deliver the next day.

Reply from Northampton Reptile Centre
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