I opened a ticket on the RestedXP website to inquire about merging my 2 Battle.net IDs under one RXP account. Received a response to my ticket via email within a few hours. Contacted the customer supp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
RestedXP is the fastest World of Warcraft Classic leveling guide, created by the best speedrunners of the community. The guides are tailored specifically to every class and can be used within a free, interactive and modern in-game addon.
Germany
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great software and support, highly recommend!
Honestly I went to the discord and thought I had to reach out, but I checked my email and my support ticket was totally on me! They helped me in a discord call anyway and got me taken care of! Definitely spending more money with this company next year!
Great Experience, was super quick to respond and got my battlenet updated within the hour of submitting the request. Love the guides and the team!
Wanted to add a second Bnet ID under my name to be able to use guides I had purchased. Communication from customer support was prompt, and the process was quick and easy.
Garbage customer support
After my friend showed me the addon on his PC, i wanted to get it myself. We signed out of his account, and went to buy a copy for me. Without knowing, the account wasn't logged out off, and i mistakenly bought the copy on his account. I immediaetly made a ticket, both from the friends account and a ticket through their ticket system via email. They were pretty quick to respond, but said that since it was on an account where a similar product had already been bought, the product had already been downloaded. Which it hadn't. He had the Classic 1-60 Alliance Speedleveling, and i bought the Horde and Alliance version. Now they won't do the refund unless i buy the most expensive version. I was told to buy it, then get back to them, and they would do the refund.
I think this is very critiziable. And i will not be buying anything off this company. No idea why they would be so stubborn for $10.
The addon is amazing and even more so the customer support. Have two accounts and got them both linked to the same guide with help from Mat on their Discord!
GREAT EXPERIENCE - Velvanick is an amazing customer-focused employee. Really appreciated his time and dedication to perfecting my issues.
Great addon. REALLY great support, quick replies and thorough answers.
Amazing customer service, Mat helped me out and solved all my issues!
Mat provided an awesome service, with quick and easy solutions.
velvanick is the best, honestly
the guys know their job and always help with 0 hesitation
For a smaller entity (compared to Amazon or Google), their customer service blows these gigantic corporate companies out of the water! I reached out for help and was on a phone call with Velvanick under 2 minutes. He was able to resolve my question (linking accounts) in no time. What an excellent service & product!
Very well explained and very nice support !
Thank You Velvanick
Quick replies and great instructions, Thanks again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.