Absolutey Disgraceful !!!! I wish I had read the reviews before ringing them .DO NOT USE THE FREE TRIAL !!!!!!! They want your Credit card details and then start taking money from your account on a q... See more
Company replied
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Absolutey Disgraceful !!!! I wish I had read the reviews before ringing them .DO NOT USE THE FREE TRIAL !!!!!!! They want your Credit card details and then start taking money from your account on a q... See more
Company replied
To many loads posted for work not available. Ie. Wincanton work that they don't even do anymore. Supposedly keep a close eye on everything I have seen hauliers on there displaying documents O'Li... See more
Company replied
After posting a bad review about them, the marketing manager sent me an email explaining why they took my money without asking, didn’t read the terms and condition, and promised me that will refund m... See more
Company replied
Beware! T&C state that subscriptions can be cancelled only by phone, not email. Is this even legal? Cancelled by phone but payments continue to be taken two months after the notice period expired. Fra... See more
Company replied
Returnloads.net is the UK's most active online freight exchange. Over the past few years we have seen Returnloads.net grow and evolve into one of the leading UK freight exchange websites for return loads within the transport industry. More and more businesses across the country are choosing Returnloads.net as their main marketplace for finding and exchanging haulage work and courier work. From self employed couriers looking for owner driver work all the way up to international haulage companies with thousands of vehicles, Returnloads.net has helped to improve efficiency and increase revenue whilst reducing empty running. Unlike most freight exchange websites Returnloads.net not only connects courier companies and haulage companies to freight forwarders but also connects them directly to manufacturers and commercial businesses that have haulage work available. This helps to create a much larger and more efficient network where more haulage loads, full loads and backloads are available as well as courier jobs and general van work. Our online haulage marketplace is a central portal for transport companies and the returnloads freight exchange averages 3,000 active loads, backloads and return loads every day creating thousands of opportunities for our members to find available haulage work and courier jobs.
46a Berth, Port of Tilbury, , RM18 7HS, Tilbury, United Kingdom
Hasn’t replied to negative reviews
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Great service, with no drama's. Will definitely be using again.
I’ve never had an issue. Can’t fault the service. Don’t always have a need as have contracts in place but when I do need it for a load, it’s there.
Only issue I have had is was unable to log in one morning, called the office, reset my password there and then, I think the entire call was around 2 minutes? fantastic service, the loads themselves are plentiful and yes some members do leave their loads on a little longer than they should once they are sold but I have only come across this twice in my 9 months on the site.
limited to returnload zones instead of being able to pick multiple postcodes. People do not mark loads as sold.Wincanton clog the whole system up with jobs that are weeks away. Map should be linked with Google maps

Reply from Returnloads.net
Having been in the Transport Industry for around ten years I was looking for further ways to fill empty returning vehicles. I had the misfortune to enquire about membership of this company. In response to a request on their site they rang me and because I was busy dealing with something I had to reject their sales call. Within a couple of minutes I received an email from them stating that because I had rejected their call that they were' withdrawing their offer of a trial membership' and that' my information would be removed and further requests would be declined' There was some garbage about them needing to be able to contact 'reliable' people and this was because 'I didn't want to speak to them' an incorrect assumption ...There are much better ways to word this automatic email you complete *******s you should be trying to encourage prospective customers to get back in touch not P******g them off
If you must send such a discourteous email all you have to say is something like:
We are sorry that we missed you and as I am sure you will understand we cannot keep calling you back however if you would like to further enquire please contact us at time which is convenient
JUST MANNERS AND COURTESY it costs nothing

Reply from Returnloads.net
Great value for money.
I have never had a problem using this site as it is simple to navigate and if you have a problem the support staff are on hand via a simple phone call. Unlike other exchanges which can be expensive and complicated Returnloads is good value and very easy to use with lots of quality companies as members.
Our company has used Returnloads.net for many years now and found it increasingly more and more useful in finding work for our vehicles. Backloads are the most useful part of Returnloads especially when we have trucks delivering to remote parts of the UK and we struggle to find any work out of those areas however we have also found many loads out of our own area when we get a bit quiet and this really helps as we hate having trucks and drivers standing around with no work. So all in all we would certainly recommend Returnloads as an extremely important tool in our industry.
To many loads posted for work not available. Ie. Wincanton work that they don't even do anymore.
Supposedly keep a close eye on everything
I have seen hauliers on there displaying documents O'License when it was revoked 3 months earlier.
Is that what we pay for..?

Reply from Returnloads.net
I have been using the platform for many years at three different companies and never had any issues. Very useful service that helps our operations, all good.
Part of our daily operation and will continue to be.
Disappointed that the subs went up a whopping 26.16% with no justification or warning!
They seem to be attempting to develop the system but nothing advantageous really emerges...
easy online tool to use when you are struggling to find a load
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