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RG Law Reviews 

3,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff for making the entire property purchase and sale journey completely smooth, reassuring, and straightforward. Communication is consistently described as exceptionally clear, efficient, and professional, with dedicated team members responding promptly to phone calls and emails at every single stage. Some reviewers were not happy with the post-completion service, noting extended delays, unanswered messages, and a complete lack of communication regarding property registration. A few consumers also mentioned frustrating staff changes, poor responsiveness, and recurring difficulties getting timely updates when chasing important legal issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient service throughout the... See more

Service

Customers had positive experiences with service, noting that solicitors were helpful, professional, and kept... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Response time

Clients share positive opinions on response_time, praising the team for being efficient, responsive, and... See more

User experience

Consumers find user experience to be exceptionally positive, describing it as smooth and stress-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Georgia L and Laura W were both incredibly easy to deal with and personable. Everything was dealt with in a timely manner and any questions/queries from us were explained clearly. We had a touch & go... See more

Company replied

Rated 5 out of 5 stars

Conveyancing excellent and aftercare team great. Always answer the phone - which particular wins for me. I don't call a lot but I do want an update. This team will always come back to you if yo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Laura Wiseman and Will Turnball has been excellent. They have been very helpful in communicating information clearly and timely through email and over the phone. The stages through... See more

Company replied

Rated 5 out of 5 stars

A huge thank you from Anthony and Magdalene to Josh and Francesca who made the entire conveyancing precess smooth and straightforward from the start to the finish. They were efficient and responsive t... See more

Company replied


Company details

  1. Conveyancer
  2. Estate Planning Attorney
  3. Law Firm
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.

Your Trusted Legal Partner – RG Law

Written by the company

An Extraordinary Service Is Just a Click Away?
At RG Law, we’re more than just lawyers – we’re your trusted partners in every step of your legal journey. Our expert team of property and probate lawyers delivers exceptional client service with a personal touch. Whether you're buying or selling a home, we provide a proactive and consistent Conveyancing experience to keep things moving smoothly. Looking to plan? Our Wills and Probate specialists are here to help you protect what matters most. From drafting your Will to setting up a Lasting Power of Attorney, we’ll ensure your wishes are documented. Probate can feel overwhelming, but with RG Law by your side, you don’t have to navigate it alone. We offer straightforward advice, help manage inheritance tax issues, and assist in administering the estate, so you can focus on what matters.

Our Client Care Charter

A Service you can track

A Service you can track
While we always strive to get things right, we acknowledge that challenges sometimes arise. It’s in those moments that our steadfast commitment shines through: to listen, act fast, and resolve any issues with transparency and care. Our Client Charter outlines the promises we make to exceed your expectations—and give you the service you want in the way you want it.

Contact info

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Rated Excellent for Conveyancing by You

2600+ reviews for our award-winning property. Wills and Probate teams.

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(3,091)

324 reviews in the last 12 months

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Rated 5 out of 5 stars

The client service and professionalism…

The client service and professionalism was excellent and fully recommend RG Law, especially Ben who was my case manager

February 20, 2026
Unprompted review
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Reply from RG Law

Good afternoon
Thank you for a wonderful 5 star review and for your very kind comments. Ben is delighted and said that it was a pleasure to work on your file. Ben carries himself with the highest professionalism and always delivers for his clients.
We thank you for choosing RG Law
Best regards
Adam

Rated 5 out of 5 stars

Bethany at RG Law - Fantastic

We have just used RG Law to both sell our old house and purchase our new one. Moving house is a stressful time, especially when you are moving 130 miles away like we just have. However Bethany and her team took that stress away completely. Her communication was second to none, all email enquiries were answered promptly and most importantly with the answers to our questions. She worked tirelessly during the last few days to get the process completed (exchange and completion) to our timescale, even with the tricky buyers that we had. Even changing her days around so that she was able to keep us up-to-date date via the phone on moving day.

Once again I can't rate RG Law and Bethany highly enough, along with Will, Calvin and Hannah who assisted her.

Thank you Bethany for helping make our dream move a reality

February 18, 2026
Unprompted review
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Reply from RG Law

Good afternoon
Thank you so much for awarding us with a 5 star review, I have shared your very kind feedback with Bethany Western and she is delighted with your comments. She is a fantastic Case Manager with numerous comments regarding her first class communication, professionalism and knowledge. We wish you many happy years in your new house and we look forward to welcoming you back one day to RG Law when the need arises
Best regards
Adam@ RG Law

Rated 5 out of 5 stars

Responsive

Responsive, helpful, professional and thorough

February 20, 2026
Unprompted review
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Reply from RG Law

Good afternoon Alexander
Thank you for your 5 star review, we have passed on your feedback to your Case Manager Reece Kenny who has said it was a pleasure to deal with your file. Reece is always very responsive and professional towards his clients so i thank you for complimenting him on this.
Kind regards
Adam @ RG Law

Rated 5 out of 5 stars

Excellent Service

I have nothing but the highest praise for Ewan, our solicitor at RG Law, who handled our recent house sale. All communications with him were clear, efficient and reassuring. Most importantly to us, he responded promptly to every query. From start to finish we were kept fully informed. He made what can often be a stressful process feel straightforward and well managed. I would not hesitate to recommend RG Law to anyone seeking a reliable, professional and highly responsive service.

February 17, 2026
Unprompted review
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Reply from RG Law

Dear Suze,

It is fantastic to hear that Ewan provided clear communication, and responded promptly to every query. I am glad to hear that you felt fully informed and made the process straightforward and well managed.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from Loren & Haron!

As first-time buyers, we would definitely recommend RG Law. Loren and Haron were consistently approachable and friendly, always answering our questions and emails promptly while keeping us fully informed throughout the process. The online tracker was incredibly helpful and gave us real peace of mind. We’re truly grateful for their support and professionalism from start to finish - thank you again!

February 18, 2026
Unprompted review
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Reply from RG Law

Dear Nicole,

Thank you for leaving us this 5 Star review!

It is amazing to hear that as first‑time buyers, you felt supported throughout the process. It is also great to hear that Loren and Haron's approachable manner, clear communication, and prompt responses made a difference.

We are also glad the online tracker provided reassurance and helped keep everything transparent along the way.

Thank you for choosing RG Law and for recommending us to others. Congratulations on your new home!

Kind Regards,
Olivia

Rated 5 out of 5 stars

We recently completed on our property…

We recently completed on our property purchase in Borough Green and were extremely impressed with the service Loren and Haron provided throughout. From the outset, they were thorough, responsive and clear in their communication, which gave us real confidence during what can often be a stressful process.

As we approached exchange and completion, they were diligent in progressing matters, keeping all parties aligned and ensuring key issues were resolved without unnecessary delay. Their professionalism and attention to detail made a complex transaction feel well managed and under control.

We’re very grateful for their support and would highly recommend them.

January 30, 2026
Unprompted review
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Reply from RG Law

Dear Charlie,

It is amazing to hear that Loren and Haron managed to make your house purchase so positive.
It is also great to hear that they provided clear communication, thorough guidance and proactive support.

Thank you for choosing RG Law, and for recommending us to others!

Kind Regards,
Olivia

Rated 1 out of 5 stars

Terrible Post-Completion service

According to the previous post, to complain about their service about the post-completion service.
You may have a good experience with the pre-completion service because they need to get paid. But the post-completion service is extremely terrible and H.Meek is handling my case
- Actually, they have no response at all no matter how many times you chase by email. They will only respond once I make a comment on social media including Trustpilot.
- Even they respond. But just like “Sorry, sorry! We are working on it and will get back in 5days” (Finally nothing happened, The last response was Jan 19, 2026; Nov 12, 2025; Oct 17, 2025)
- My case has been pending to settle for more than 3 yrs because the information on the official document provided by RG Law was incorrect. Can’t you imagine!

February 12, 2026
Unprompted review
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Reply from RG Law

Hello Lam, this is clearly not the level of service we aim to provide, especially during the post‑completion stage, which is straightforward.

We will need to investigate what is happening. I appreciate your frustration regarding the delays and the difficulty in getting updates. Your comments about communication have been noted.

Regarding the issue with the official documentation, can you email myexperience@rglaw.co.uk with your file reference so this can be investigated immediately.

Thank you for bringing this to our attention. We are committed to putting this right.

Regards Karen

Rated 5 out of 5 stars

We would like to say a huge thank you…

We would like to say a huge thank you to Loren and Haron for all their hard work and support during our home purchase.
This was not an easy or quick process and it took much longer than expected, but throughout the whole journey they remained professional, patient and very supportive.
They kept us informed, explained everything clearly and, most importantly, saw the case through to the very end.
Thanks to their dedication and commitment, we can finally say that we have our own home – and we truly could not have done this without them.
Highly recommended.
Thank you again, Loren & Haron, for never giving up on our case 🏡 Many thanks from Indira and Marius

February 9, 2026
Unprompted review
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Reply from RG Law

Dear Indira & Marius,

Thank you for leaving us this 5-Star review! We are delighted to hear that Loren and Haron were able to support you throughout this challenging process. Their professionalism, patience, and commitment are qualities we value, and they will be thrilled to know their efforts made such a difference.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron were superb

Loren and Haron were superb, very professional and supportive throughout.

January 28, 2026
Unprompted review
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Reply from RG Law

Dear Shabnam,

It is amazing to hear that Loren and Haron were superb throughout your conveyancing transaction as they were professional and supportive.

Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Laura was brilliant throughout our…

Laura was brilliant throughout our first home purchase. She made everything easy to understand and both she and her assistant were always there to answer our questions whenever we needed help. We worked well together and completed right on schedule. We're now in our new home - couldn't be happier!

January 23, 2026
Unprompted review
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Reply from RG Law

Dear Victor,

Thank you for leaving us this 5-star review! It is great to hear that Laura was brilliant throughout your first home purchase as she made everything easy to understand and answered all of your questions. I am so glad to know that we managed to work together to meet completion expectations too. Thank you for choosing RG Law, we wish you every happiness in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent work by RG Law who have been responsible for the sale of my Aunts house.

RG Law have been responsible for the sale of my late Aunt's house.
There has been a couple of hurdles on the way and I like the way these have been dealt with. Our solicitor has been both resourceful and professional, keeping us fully engaged and up to date through the various stages.

February 4, 2026
Unprompted review
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Reply from RG Law

Dear Alan,

I am glad to hear that we have been able to help you with the sale of your late aunt's house, and dealt with any hurdles along the way. I am glad to hear that we have been resourceful and professional, while keeping you fully engaged and up to date throughout.

Thank you for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Outstanding Service from RG Law

We received amazing service from Ana and Bethany at RG Law. From start to finish, the process was friendly, smooth, and impressively speedy. Their professionalism and clear communication made the sale of our property completely stress free. We are truly grateful for their support and would highly recommend their conveyancing services.

January 30, 2026
Unprompted review
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Reply from RG Law

Dear Delip,

It is amazing to hear that Ana and Bethany provided an amazing service from start to finish as they allowed the process to be smooth and speedy. I am glad to hear that we managed to make the sale of your property completely stress-free. Thank you for choosing RG Law for your Conveyancing matter, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

I would highly recommend RGLaw

I would highly recommend RGLaw. We have recently bought and sold a house. What should have been a short simple chain, ended up being quite complicated. Our solicitors were there for us during this stressful transaction. They were professional and extremely helpful. Thank you for all your hard work.

January 28, 2026
Unprompted review
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Reply from RG Law

Dear Lindsey,

Thank you so much for leaving us this 5-Star review!

It is fantastic to hear that during your recent house sale and purchase, we were professional and extremely helpful throughout. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Rianna has been amazing, very proactive and quick to respond to emails. Would definitely use RG Law again!

February 2, 2026
Unprompted review
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Reply from RG Law

Dear Cydney,

It is amazing to hear that Rianna has been amazing from start to finish, as she is proactive and quick to respond to emails. Thank you for choosing RG Law for your Conveyancing matter! We look forward to working with you again in the future.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Fantastic Service

We definitely made the correct choice in RG Law. They kept us updated constantly, and chased reports etc, went above and beyond and would recommend them wholeheartedly.

August 26, 2025
Unprompted review
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Reply from RG Law

Dear Ruth,

It is fantastic to hear that we did not disappoint you due to our constant updates, chasing and going above and beyond to get things over the line. Thank you so much for choosing RG Law for your Conveyancing matter and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

You cant beat RG Law!

I cant remember how many times I have used RG Law, they will always be my go too place. Once again I had the delightful Uba for my latest auction property purchase. It was not straight forward due to the christmas break so we had to work a breakneck speed, which as per usual they achieved.

Always, friendly, thorough and a delight to work with.

January 5, 2026
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Reply from RG Law

Dear Nicola,

It is amazing to hear that Uba was able to support you again on your auction purchase, even under tight timeframes over the Christmas period. Thank you for choosing RG Law again, and we truly appreciate your ongoing support.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Good


RG Law provided excellent service when I purchased my home. My caseworker, Uba Ngenegb and Becky Williams, was professional and highly recommend RG

January 26, 2026
Unprompted review
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Reply from RG Law

Dear Mahdia,

It is amazing to hear that Uba and Becky provided a professional service throughout your house purchase. Thank you for choosing RG Law for your Conveyancing matter, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from Uba and Becky

Branch: Sidcup
Service provided: Conveyancing – selling my house
Staff members who stood out: Uba and Becky

I received excellent service throughout my sale. Uba and Becky were consistently prompt, professional, and incredibly patient. I was part of a very slow chain and, admittedly, I was probably an annoying client who asked for updates often but not once did they seem irritated or dismissive.

Whenever I asked them to chase, they did so straight away, and they always kept me updated without me having to follow up repeatedly. They were easy to reach and always returned my calls or emails, which made a stressful process much easier to manage.

I genuinely couldn’t fault anything about the service. Uba and Becky were outstanding from start to finish, and I will definitely be using them again when I buy my next property.

Anything to improve on: Nothing I can think of
Would I recommend them to friends and family: Definitely

January 23, 2026
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Reply from RG Law

Dear Mahim,

It is fantastic to hear that Uba and Becky provided an excellent service throughout the sale of your house as they were consistently prompt, professional and incredibly patient throughout. It is also great to know that they always kept you up to date and easy to reach out to.

Thank you so much for leaving us this 5-Star review, and for choosing RG Law for your Conveyancing matter! We look forward to working with you again in the future.

Kind Regards,
Olivia

Rated 5 out of 5 stars

I cannot fault the service we received…

I cannot fault the service we received from RG Law during our house sale and purchase.
I would most certainly use their services again in the future.

January 23, 2026
Unprompted review
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Reply from RG Law

Dear Shane,

It is amazing to hear that you used us for your house sale and purchase and could not fault the service you received. Thank you for choosing RG Law for your Conveyancing matter and we hope to work with you again in the future!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron has been amazing…

Loren and Haron has been amazing through out the whole process and it was long because of the tenant situation but they were both excellent

January 22, 2026
Unprompted review
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Reply from RG Law

Dear Jigna,

It is fantastic to hear that Loren & Haron have been amazing throughout the conveyancing process. Thank you for choosing RG Law!

Kind Regards,
Olivia

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