Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... See more
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Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... See more
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... See more
Company replied
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... See more
Company replied
Company details
Written by the company
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Contact info
13 Ipswich Rd, CF23 9AQ, Cardiff, United Kingdom
- help@rhino.direct
- www.rhino.direct
4.4
Excellent
274 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
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Sent in a bin bag reakkt tatty needed steam cleaning very exspensive
Sent in a bin bag reakkt tatty needed to get this steam cleaned for my sons event .
For such an exspensive jacket I woukd of exspected it to be in a nice cover and box package no a bin bag ..not a 200£ to £100 jacket when it's looks like it's been screwed up Ina thrift store
May 12, 2019
Unprompted review
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Great service
May 10, 2019
Unprompted review
Looks good on and off
Looks good on and off. Fits great and phenomenal value.
May 9, 2019
Unprompted review
Excellent service and quick at getting…
Excellent service and quick at getting back to me with a price.
May 8, 2019
Unprompted review
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Very pleased with our new kit
May 2, 2019
Unprompted review
Just amazeballs
Super fast shipping, friendly customer services and amazing products, what more could you ask for
May 2, 2019
Unprompted review
Absolutely stellar job
Absolutely stellar job. Cannot fault the customer service team that replied the same day and even out of hours. They really went above and beyond.
May 1, 2019
Unprompted review
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5 of the balls were wrong size but…
5 of the balls were wrong size but replaced and delivered 5 more immediately
April 18, 2019
Unprompted review
Excellent service
April 17, 2019
Unprompted review
It nice to get the top you see on the…
It nice to get the top you see on the website very please
April 15, 2019
Unprompted review
Size fits and good quality with prompt…
Size fits and good quality with prompt service.
April 11, 2019
Unprompted review
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Brilliant
Brilliant! Went out of their way to arrange next day delivery!
April 2, 2019
Unprompted review
Speedy delivery no issues
March 18, 2019
Unprompted review
Brilliant service
Fast, reliable delivery and really good price. My jacket fits perfectly which is unusual for me as I’m normally a 3xl but the 2xl is a brilliant fit.
Would most definitely recommend to anyone.
March 12, 2019
Unprompted review
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Excellent company with great products
March 12, 2019
Unprompted review
Fast delivery of top products
Fast delivery of top products
Sizes work for me and I have never disappointed by my orders from Rhino.
March 12, 2019
Unprompted review
Good customer service kept up to date…
Good customer service kept up to date with emails
March 12, 2019
Unprompted review
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