Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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Very pleased
The products arrived as advertised. One the bags were damaged and on contacting customer service, it was resolved swiftly. Very pleased with response and quality of product as well as the customer service.
Ordered a passionflower
Ordered a passionflower, arrived healthy with some nice buds. Planted to trail over a new arch in my newly planted gardens. Today probably about 2 weeks of being planted we have our first bloom, absolutely beautiful. Quality outstanding, delivered with no problems just a few days after ordering.
Good product, fair price
I ordered a Japanese gardening tool, recommended by my gardener. It arrived promptly, well packaged, and was exactly as described. Full marks RHS!!
Plants very healthy packaging was great
The plants were easy to order
The plants were easy to order, arrived and perfect condition. The whole process was easy
The condition of the tree I bought is…
The condition of the tree I bought is excellent - what wasn't so good was the delivery person leaving it in a huge box at my front door in full sun - I was out for several hours as no one advised me it was coming on that day. I feel it could have been placed by the back gate in a little shade and it would have been much easier for me to take it in than having to drag it through my front door and through the house out into the garden
Quite easy to order online
Quite easy to order online. Only problem was not yours, it was the carrier's. They arrived two days late, having been claimed to have been delivered on the correct date and correct time, which they were not as I was at home the whole time waiting for them. Fortunately, being 3 Perovskias, they were drought tolerant and did not suffer from their experience. They're excellent plants. Thank you.
The plants were in good condition but…
The plants were in good condition but it would have been good to have labels and information on the plants. There was nothing.
Very quick, carefully delivered
Very quick, plants well packaged and in good condition, handled well by delivery company.
I was very pleased with my plant…
I was very pleased with my plant purchases from the RHS.
The plants I ordered arrived very quickly. The boxes in which the plants arrived were substantial and as a result the plants were in very good condition when I received them.
Speedy delivery and quality product
Great value honeysuckle
I purchased a Lonicera periclymenum Graham Thomas in 3L pot which was delivered promptly and in excellent condition. I had already purchased the same plant, same size pot from another supplier and had been disappointed by the health of the plant on arrival. The RHS honeysuckle was at least a foot taller and had more foliage for around the same price. I would order plants again from the RHS online shop.
The plants came in excellent condition…
The plants came in excellent condition and I am so pleased. Will definitely buy again.
Really bad quality of plants
Really bad quality of plants. I wouldn't recommend purchasing plants from RHS. The plants were not as tall as advertised, with no flowers - we purchased Jasmine creeper and rose creepers and the quality was really poor considering the cost of the plants. Would not Purchase anything from RHS.
Greenfly
The rose bush had a very heavy infestation of greenfly. Washed them off and it's doing well now
Fantastic quality plants
Fast delivery
Fast delivery, healthy plants delivered in good packaging arrived in excellent condition. I am sure they will thrive.
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