Japanese grass failure - I received some grass plants earlier in the summer that just didn't establish despite a lot of TLC. At the end of the summer with half the plants dead and the others not looki... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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moss pole for an indoor plant
Bought a moss pole for an indoor plant. Arrived quickly well packaged with good communication- all good!
Great quality plants
Plants arrived quickly, well packaged and very healthy.
Doing well in the garden.
Top quality
I have purchased plants from different online suppliers only to ne disappointed so I thought I try RHS for the first time and I was amazed at the quality compared to other well known suppliers they were healthy well packed and delivery was very quick I will for future plant order order from RHS cant recommend highly enough thanks for a good experrience
The quality of the plants and the…
The quality of the plants and the delivery time was exceptional.
Ordering Tulips
Ordering Tulips was relatively easy. It was a bit awkward to find out if the bulbs I wanted were on special offer but otherwise everything went smoothly and the bulbs arrived when expected.
My plants arrived in good order
My plants arrived in good order. As this has been a difficult growing year, they were looking a bit leggy
My 3small pot plants were of a very…
My 3small pot plants were of a very poor quality. Can’t even tell if they are what I ordered. !!
Good selection of plants
Good selection of plants. Well packaged, and delivered on time and thoughtfully. Only slight problem was although the plants were unpacked within 2 hours of delivery, there was some mould on three of the top leaves of the magnolia. Otherwise the plants looked healthy and not dried out.
The plants had clearly been overwatered…
The plants had clearly been overwatered and packaging was soaked.
Plants were very small and not in very good condition.
The plants arrived in good condition
The plants arrived in good condition, I’ve bought plants several times and they are always good. The delivery is also efficient.
Good choice & prompt delivery
Excellent selection including the specific varieties I wanted. Plants were reasonably priced and delivered very promptly.
Plants were good on the whole BUT were…
Plants were good on the whole BUT were all covered in mill dew which was a bit of a shock & somewhat disappointing
Treated them all appropriately, planted them quickly & they all seem fine now 😬👍
Delivery was as expected but as I…
Delivery was as expected but as I haven't planted the seeds this rating means nothing.
Needs more technical detail
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