The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... See more
Company replied
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The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... See more
Company replied
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives. In store, the team a... See more
Company replied
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
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Good service in store and quick delivery. Speakers sound very good mounted on their stands. Have since purchased a new amplifier and they sound even better. Very happy with my purchase.

Reply from Richer Sounds - Bath
I have brought HiFi from various Richer Sounds branches over 30 plus years, and have always found them to be very knowledgeable, not patronizing and always offer the best price. This is all true for the latest purchase from the Bath branch - thank you!

Reply from Richer Sounds - Bath

Reply from Richer Sounds - Bath
I have used Richer Sounds in Bath for the last 8 years and have always found them to be honest and helpful as well as very knowledgeable about their products. The most recent purchase was a 43" QLED television for my brother in law who has special needs. I explained this to Sean and he recommended this particular TV because it comes with a 7 year guarantee and because it is quite straight forward to operate. As always, great service from Richer Sounds. I never go anywhere else for my TV or HiFi equipment. The TV itself was easy to set up and has great picture and sound quality. My brother in law has worked it very quickly.

Reply from Richer Sounds - Bath
It makes a change to enter a store and the staff know what their talking about. Well done lads.

Reply from Richer Sounds - Bath
Online experience good and intuitive to follow. Sean in the Bath shop served myself and was extremely helpful and knowledgeable.

Reply from Richer Sounds - Bath
I purchased a Denon AVR. I phoned before going over and was given very good, helpful information. I drove to Bath the following day, the store was easy to find with parking at the rear. I had a couple of questions regarding my purchase, which were answered helpfully.
I explained my situation and RS were able to give me good advice and suggest a turntable which was sent next day. very happy.

Reply from Richer Sounds - Bath
Very pleased I visited Richer Sounds in Bath. Tom was very helpful in updating me on latest options. Purchased a Cambridge CD player that was compatible with my current system. Parking available at back of store made collection on my way home, a couple of days later very convenient.

Reply from Richer Sounds - Bath
Good knowledge of products and understood what I needed.

Reply from Richer Sounds - Bath
Knowledgeable salesperson who provided tailored advice for our specific situation. Attentive and non-pressured follow up. Genuine first class client experience.

Reply from Richer Sounds - Bath
Outstanding knowledge from the team in Bath.
Really helped me choose the right set of headphones.
Thanks so much. It was a real joy to shop in the store.

Reply from Richer Sounds - Bath
Perfect Christmas Present for teenage granddaughter. Excellent Price and convenient store location. Good communication and excellent customer care.

Reply from Richer Sounds - Bath
Once again excellent service and advice plus a good price and a 6 year guarantee.

Reply from Richer Sounds - Bath
The earphones are impressive, although not quite as comfortable as I would like.
However the service I received was very much to my taste.
I bought what I thought would be the ideal earphones online, but they didn't work with my TV. I took them back to Bath, swapped them for a slightly more expensive pair, then 4 hours later for an even more expensive pair (without opening the box).
Good up selling, but also really helpful and kind. Thank you gentlemen.

Reply from Richer Sounds - Bath
Purchased a Hisense-43e7qtuk TV and JBL sound bar, also taking out the additional guarantees. Although the items were available at the same price at a larger national retail outlet, at RS the guarantees were much better priced, being c. £80 cheaper...... for better guarantees. Even if you don't want the additional guarantees I felt you got better product knowledge from the store staff.

Reply from Richer Sounds - Bath
Pro-ject Pick it 25a black
Contacted Bath store to check availability. Was in stock and reserved one for collection that afternoon. Sean was very helpful.

Reply from Richer Sounds - Bath
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