Richer Sounds - Guildford Reviews 

Richer Sounds in Guildford, is my go-to place for all things Hi-Fi. The staff are always welcoming, helpful, and are all very knowledgeable. They are always more than willing to assist you however they can, whether that be to explain what 'something does' or even demo an item if that's required. This trip was a little different, as I knew exactly what I was purchasing, so I chose Richer Sounds because not only was I able to get everything I wanted in the one place, but there were decent offers on a couple of the items. I purchased a new 'desktop' amp, a new headphone DAC Amp, along with a pair of new Klipsch Reference Speakers, with some new made to order speaker cables.
Yet again Franklin was superb, and organised everything, and even made the cables up while I waited, so I could leave with them. I can't recommended them highly enough, Richer sounds should be everyone's 'GO-TO' place for all things sound & vision/Hi-Fi !!

Beet the price of a competitor with a 6 year warranty.Other companies can not compete.Excellent customer support.personally will always support the company

This the fourth TV we have bought from Richer sounds and as always we were given expert advice in the store. Ben and John the fitters are excellent and are very pleasant company.

Excellent customer service with helpful advice

Really helpful and friendly advice. I’m very satisfied with the sound from my CD player and bookshelf speakers. Highly recommend shopping at Richer Sounds.

The staff were very informative. I think the price was competitive and the item was very good for the money.

Excellent communication

Cheapest price available with money off first order, as well as excellent customer service

Brilliant service once again from Richer Sounds. The staff really know their stuff and it's obvious they take pride in what they do. From dealing with my initial product enquiries on the phone, to the in-store appointment and demos, to a follow-up email to check that everything (a Samsung OLED TV) was set up OK and we are happy with our purchase... it's all done perfectly. They explain things clearly, demonstrate clearly, and answer all your questions clearly. This is how service should be delivered. I'm not sure why anyone would consider going anywhere else for TVs, audio/hifi and the like. And all this for the best price, too!
Guildford store for this latest Richer Sounds purchase, and have used the Southampton store previously, where the staff and service are also great. Thank you!

Always good service and great products good communication

Helpful advice, competitive price, quick delivery,great product. What more can you ask for.

Dan your deputy manager at the Guildford branch really looked after me regarding my recent purchase of a sub woofer to enhance my music system at home. He had researched the initial interference problems I was experiencing and we purchased a proper single wire from the sub to the amp to overcome the problem - now sorted and the sub woofer really is great. Thanks Dan most happy is me!

Tayla explained all about the new TV and Dan was excellent when I came in to buy it.

Great and friendly service

The attention I received was excellent. My lack of technical knowledge was supported with understanding my requirements and always with the value for money and keeping me to my budgeting.

The Expertise from the staff and the knowledge that gives you the confidence that your purchasing quality products. I always avoid other outlets and my go too store for audio and TV is and always will be Richer Sounds.

Great instore service & follow through on delivery.