Richer Sounds - Leicester Reviews 

I had a number of very helpful telephone conversations with members of staff prior to our visit but the service we received from Richard was of the very best
Richard was friendly, overwhelmingly knowledgeable and patient. At no time did we feel that we were being sold anything but nonetheless ending up spending perhaps three times as much as we anticipated. We have no doubt that what we bought best served our needs. We'll be back and will recommend Richer Sounds unreservedly to others.

I made three visits to the shop. First to explore the possibility of purchasing a projector TV. Second to clarify a few technical details and place an order. Third to pick up the item when it had arrived. On each occasion the staff were very well informed and helpful. I got the advice I needed and got a much better result than I would have if I’d just chosen something online. The item - a Hisense laser projector has exceeded expectations in terms of a) meeting my requirements; b) ease of set up; and c) providing an excellent home cinema experience.

I spoke to Jason who was professional, helpful, knowledgeable, understood my requirements and offered a solution which I was pleased to accept.

Price matched, quick delivery.

I had already researched the TV I wanted, and went to Richer Sounds Leicester, who had the joint best price, but also provided a 6 year guarantee, which was clearly the best available. I was served by Richard, who previously sold me some Hi-fi separates. The service I received was first rate.

Wanted a sound system that we could feel when playing music. Jason went that extra mile recommending what setup we would need and taking time in the experience room to listen to different sets of speakers to the amp that he had suggested. We couldn’t be happier and they look great too.

Really helpful and very knowledgeable

Brilliant service in store and they pulled stock from their other shops to fulfil my Sonos order.

Excellent service from my local store on a click and collect order!

I was on the market for a 50 inch tv for the living room. I spoke to a person over the phone. Who was extremely helpfull. I was after a TCL or any reccomendation. I was very pleased to be offered a display model tv from last year with a considerable discount. And also a reccomendation for a brand new hisense. I had a day to mull it over and i received information via mail. But i decided on a samsung q90f. I was amazed by how fast everything came together. As after talking to someone on the phone again who was extremely helpful the tv i was after was on offer and was delivered to me the next day! In time for a meet up with friends. The delivery slot was great and so was the drivers and the after care team. Great stuff. Richer sounds are stellar.

Ordering from the Leicester branch was really straightforward. The stereo was delivered as promised. Sadly it had a fault. The store was understanding, sympathetic and efficient. A replacement arrived the very next day. I nor understand why Richer Sounds are ranked so highly and they will now always be my first port of call.

Dealt with by Seb who was courteous and professional and friendly. Always a good experience at Richer Sounds Leicester.

Despite several changes to the system ordered Richer sounds were really helpful throughout the process

Very pleasant and helpful in placing my order. Thank you

Excellent service, good communication, prompt delivery, happy to price match and even beat other competitors. Would certainly recommend.

Very good discussion with the branch manager before I made a purchase. He was well informed and gave good advice. Cost of tv and soundbar was fair but I would like to have been given the option of having packaging removed and system set up as well as disposal of old tv. Overall though, I think this is a good source fir electronics.

The customer service is so good it’s unreal. 6 years warranty on tv’s that are honoured without quibble. Wouldn’t give Curry’s the business if they were half the price and the last firm on earth.

All the staff are very good especially Tony & Levi

Great company very helpful and know their onions always recommended