Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and ap... See more
Company replied
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Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and ap... See more
Company replied
What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienc... See more
Company replied
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... See more
Company replied
So friendly providing a balanced opinion for our needs rather than pushing us towards unnecessary products with functionality that was superfluous to our needs. We also realised one purchase was unnec... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Reply from Richer Sounds - Middlesbrough
Great service and very good expert advice given even though we weren’t spending a lot of money. We were made to feel valued.

Reply from Richer Sounds - Middlesbrough
Excellent service, staff very polite, helpful and informative. Purchase was simple and straight forward
Simply nan excellent service

Reply from Richer Sounds - Middlesbrough
Love visiting Richer Sounds, staff actually provide customer service, knowledgeable and friendly. I always come always with a great deal too

Reply from Richer Sounds - Middlesbrough
The staff are very knowledgeable and helpful. They are interested in what you have to say and offer good advice. I will continue to use the Middlesbrough shop.

Reply from Richer Sounds - Middlesbrough
The staff are very helpful and patient and give me some good advice. Will let you test the equipment.I had good experience at the Middlesbrough store with Stuwart who help me pick some great speakers and amplifier will highly recommend thanks so much

Reply from Richer Sounds - Middlesbrough
First rate service. Very knowledgeable and a pleasure to buy from. Highly recommend

Reply from Richer Sounds - Middlesbrough
Excellent service and a big shout out to Shaun for been so helpful...Thanks

Reply from Richer Sounds - Middlesbrough
Hi there ,,I went to richer sounds to buy my new blu ray dvd player ,,as usual ,,I got top notch service ,,,they went out of there way to make sure ,I got the service that I wanted ,,,,,if you ever need anything like TVS ,,dvd players or things like that,,,you should go to richer sounds,,,there service can't be bettered

Reply from Richer Sounds - Middlesbrough
Helpful staff with excellent knowledge and customer focused
Relaxed atmosphere and everything was done properly and professionally
I would definitely highly recommend purchasing from them

Reply from Richer Sounds - Middlesbrough
Looked online and found prices for an Arcam CD5 player.Richer sounds not the cheapest but I was aware of there price match/beat policy so followed instructions to contact them. Excellent response within 15 mins with great price.I wanted to keep business on the High street as opposed to online. I got a deal done and picked up player 3 days later .Well done to Shaun.

Reply from Richer Sounds - Middlesbrough
Great product with 6yr warranty and a great price match plus deal. Good advice from staff. Quick delivery.

Reply from Richer Sounds - Middlesbrough
The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.

Reply from Richer Sounds - Middlesbrough
I recently purchased speakers and an amp from Richer Sounds. The service has been excellent, the product knowledge and customer service has been top notch. Special thanks to Tom at head office and also to the Middlesbrough branch.

Reply from Richer Sounds - Middlesbrough
It’s always a pleasure dealing with RicherSounds staff. They don’t give you any sales BS, and offer good advice on what’s system is more appropriate.
I had a demo of 2 different Marantz systems with 2 different speakers. The cheaper system served my needs. Job done!
Another great experience from the team at Richer Sounds Middlesbrough. Gave honest advice, were helpful, and kept me fully informed of my order.
Have always had a fabulous experience when I've shopped at RS in Middlesbrough, this most recent purchase was no different. If I can help it, RS will always be my 1st choice for any AV/Hi-Fi needs.
Very helpful staff that will go out of their way to make sure you get the product that is best for you I wouldn’t go anywhere else

Reply from Richer Sounds - Middlesbrough
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