I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my ques... See more
Company replied
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I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my ques... See more
Company replied
This was my first time buying from Richer Sounds and it definitely won’t be my last! The website is great with loads of different choices for TV’s etc. which include, for the most part, fantastic warr... See more
Everything from Richer Sounds always comes with a level of reassurance that you just can’t get anywhere else. The speakers are amazing for the price point. So quick and efficient in coming to the stor... See more
Company replied
I called the Telesales number and was in a queue, which initially was annoying, but got transferred to a shop after a short while. When I explained what I was after the shop assistant proved very help... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
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Good advice regarding buying a new tv, I was kept advised about delivery and the delivery was on time.

Reply from Richer Sounds - Sheffield
Good products at good prices and excellent Customer Service

Reply from Richer Sounds - Sheffield
I was guided to the TVs that I was interested in over the phone to your Sheffield office confirming stocks and price. Despite myself accidentally ordering the wrong product code number initially after a further phone call this was quickly corrected. This required a new shipment to be prepared which was done without fuss. The TV I wanted arriving the next morning.

Reply from Richer Sounds - Sheffield
Alex was helpful and knowledgeable and delivery was quick.

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield
Excellent service all round from the initial phone call to the prompt delivery.
Olli was superb and very helpful - placed an order straight away with him and it was delivered the next day.
The price of my LG TV was very competitive, plus a 6-year warranty - thanks!!

Reply from Richer Sounds - Sheffield
Polite, helpful, knew his stuff. Richer Sounds 6 year warranty worked well for us - about 6 weeks before the end of it, our tv developed a fault that wasn't repairable, so we had money from the warranty to put towards a new tv from Richer Sounds. Very pleased with this service!

Reply from Richer Sounds - Sheffield
Great service from start to finish . My 4th purchase from the same shop .

Reply from Richer Sounds - Sheffield
Prompt polite and efficient service.
Dealt with the purchase brilliantly
I was calling from East Yorkshire as the item I wanted was out of stock locally but Olli dealt with my transaction perfectly. The item was located and shipping arranged within a handful of minutes.
My purchase arrived as scheduled and was delivered with great care and courtesy.

Reply from Richer Sounds - Sheffield
I went to Sheffield looking for a music streamer.
I asked for advice although I had an idea of which one I wanted.
Not in stock but it arrived the following day as promised.
It's a great product.

Reply from Richer Sounds - Sheffield
I recently bought a Cd player but had a issue with quite early on.
I took it back and it was exchanged with no quibble.
Staff at Sheffield really nice, helpful and knowledgeable.
Would recommend

Reply from Richer Sounds - Sheffield
Although I have not set up my Samsung HW Q990F just yet, the buying experience and price were excellent. Also the delivery company you use, BJS,
were prompt, friendly and very polite.
I used the Sheffield Branch where I spoke to Alex.
Stephen Caborn

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield
Friendly and professional service before and after, my son recommended you, as he'd purchased a TV from you before, thank you,

Reply from Richer Sounds - Sheffield
Great service. Good product. Even when you accidentally install the mount upside down, it didn’t take long to remove the 4 bolts and turn the tv bracket round. Tv now firmly secured to the wall.

Reply from Richer Sounds - Sheffield
The staff at the sheffield broomhill branch looked after us , listened and help !
It was the manager who dealt with us and he was a friendly helpful bloke !!

Reply from Richer Sounds - Sheffield
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