Richer Sounds - Telesales Reviews 7,226

Transaction was smooth, delivery was quick however the product description on the web site was wrong, in two different ways. Whilst the errors (no remote included, no FM Tuner/DAB) were significant, I ended up keeping the product

This is the second time I have purchased from Richer Sounds , just a great experience so easy to order from them. Also a exceptional service and delivery from this company, I highly recommend them I will certainly be using this company in the future , just a great experience. Highly recommended

Excellent service from ordering to delivery. Excellent pricing. I would highly recommend.

A great experience throughout. Friendly and professional.

Slick process buying over the phone with next day delivery by a two man team.
Really pleased with the product and the service, keep up the good work !

I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim product arrived within 3 days which given the destination was amazing. I will definitely be using Richer Sounds again.

Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next day and it couldn’t have been any easier to purchase a TV. Thank you very much to your friendly sales.

What can we say about Richer Sounds, well as usual they are a fantastic company to buy from their Customer service is brilliant they are kind and nonweldable about their products and i have shopped with them for 40 years. We recently bought the Samsung Q 990 F sound bar with rear triple firing speaker it is an amazing price of kit we love it and with a full 6 year warranty the price was a no brainer. Once again thanks to everyone at this great store and online retailers from Richard & Ernie.

Product arrived safely and we like it. But it would be good to know why we cannot order it online but have to go through a convoluted albeit very polite process to make the order.

Item was accurately described and sales person was both helpful and knowledgeable,

Great experience. I called and was offered advice before making my purchase. Delivery was speedy. Wpuld definitely recommend

One of the best, I purchased a TV from Richer Sounds.
If ever you need it, hopefully not they have a great warranty on TVs and excellent customer support.
Wouldn't order a TV from anywhere else.

Ordering was easy and delivery was arrange for the day I wanted. All staff were extremely helpful.
Really pleased with the products ordered.

A fantastic experience from beginning to end. The kind of old school service and care that is so hard to find today. Delivery flawless too. Buy from Richer Sounds with confidence.

Great service and value, easy to talk to.

Went around in circles whilst online as for some reason it did not accept my address. Quick phone call placed order and paid very efficiently. Very helpful staff. Next day delivery. Great price.

Price and service were excellent

John was brilliant telling me all I needed to know before buying

Was able to negotiate price under the price promise. Great service and delivered the same time under free standard delivery as if I had paid for delivery ! Fantastic !