Really happy with the service. It’s great because you can get what you need without having to wait until payday, which can be a massive help. I also like the flexibility of being able to add more days... See more
Company replied
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See what reviewers are saying
The best. The payment options are exceptional, you can choose whether you like to pay immediatly or you can extend it for a period of 3 month.
Company replied
I found difficult to find the way to get in contact personally with the company via email . I have to read all over and take few steps before to find the request form via web. That was annoying but no... See more
Company replied
I had a very positive experience with Riverty’s customer service. They replied quickly to my emails and helped me resolve an issue with a returned item and an open invoice. The communication was clear... See more
Company replied
Company details
Written by the company
Riverty is a FinTech company that offers a new perspective on financial solutions. Financial needs, patterns and worries of consumers are our starting point for innovation. We combine technology, data, and process optimization to create the next generation of financial products driving sustainable business ahead. Offering payments, accounting and debt collection products, we support our customers along the full transactional cycle whilst keeping their consumers at the core every step of the way. We support individuals and societies to complete and repeat transactions that contribute to their growth: when shopping online, using mobility services or settling a bill in instalments. It is our goal to promote trade whilst actively including people in the economic cycle through financial technology for a new era of economic freedom.
Contact info
Germany
- riverty.com
4.4
Excellent
63K reviews
Asks customers to review
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Reply from riverty.com
Hallo Sanja,
vielen Dank für dein positives Feedback. Die Zufriedenheit unserer Konsument:innen steht im Mittelpunkt unserer Arbeit.
Liebe Grüße
Leonie – Riverty Community Team
Reply from riverty.com
Hello,
thank you very much for your positive feedback. Our customers’ satisfaction is at the heart of everything we do.
Kind regards
Leonie – Riverty Community Team
Very comfortable system of payments
Very comfortable system of payments. I highly recommend to people who has a budget restriction.
July 23, 2026
Reply from riverty.com
Hello Luliia,
thank you very much for your positive feedback. Our customers’ satisfaction is at the heart of everything we do.
Kind regards
Leonie – Riverty Community Team
The service is superb
The service is superb! Very fast feedback and easy payment. Thank you!
July 16, 2026
Reply from riverty.com
Hello Arina,
we do our very best to provide our customers with the best possible service. It’s great to hear that you’re satisfied.
Kind regards
Leonie – Riverty Community Team
Very easy and a lot of shops offer this…
Good service! Easy to use and a lot of shops offer this paying method.
January 7, 2026
Reply from riverty.com
Hello Judita,
thank you very much for your positive feedback. Our customers’ satisfaction is at the heart of everything we do.
Kind regards
Leonie – Riverty Community Team
The best
The best. The payment options are exceptional, you can choose whether you like to pay immediatly or you can extend it for a period of 3 month.
July 14, 2026
Reply from riverty.com
Hello,
thank you very much for taking the time to rate us. We strive to provide the best possible service and are glad to hear that we’ve succeeded.
Best Regards
Lina – Riverty Community Team
Reply from riverty.com
Hello Jasminka,
we do our very best to provide our customers with the best possible service. It’s great to hear that you’re satisfied.
Kind regards
Leonie – Riverty Community Team
Reply from riverty.com
Hallo,
wir setzen alles daran, unseren Kunden den besten Service zu bieten. Es ist toll zu wissen, dass du zufrieden bist.
Liebe Grüße
Leonie – Riverty Community Team
Reply from riverty.com
Hello Erica,
thank you very much for taking the time to leave us a review. We're very glad you're satisfied with the service we provide.
Best Regards
Lina – Riverty Community Team
Reply from riverty.com
Hello Alena,
we do our very best to provide our customers with the best possible service. It’s great to hear that you’re satisfied.
Kind regards
Leonie – Riverty Community Team
Fraud SCAM Fake bill
I really don't know about this company but few weeks ago i got letter that i have to pay some money t them but i didn't use this method and don't have any account of it. i wrote them an email for further details they didn't answer the email and i tried to call them and no response from them because no one on the call just a robot. They send me again bill with more money add on email its mean they noted my email before this they don't have its a scam and fraud and i am gonna file a case on them because i am 100 percent sure i didn't use any service of them.
June 8, 2026
Unprompted review
Reply from riverty.com
Hello Ahmed,
we would like to review your objection. Unfortunately, however, without a reference number or invoice number, we are unable to locate the relevant file. Therefore, please send us a detailed email to communityteam.de@riverty.com, including your reference number or invoice number.
Kind Regards
Lina - Riverty Community Team
It is a great paying solution.
July 13, 2026
Reply from riverty.com
Hello,
thank you very much for your feedback. We strive to provide the best possible service and are delighted to hear that we have succeeded in doing so.
Kind regards
Leonie – Riverty Community Team
Absolutely terrible service
Absolutely terrible service. It's been over 2 weeks since my bank account got seized and all I am doing is calling continuously to get it fixed. I paid the bill over a week ago. Nothing. After calling several times ( they always hung up on me) they said they will send a letter to the bank. Nothing. The bank says they haven't received any letter so far and it's almost a week now. Today I called AGAIN they hung up mid call AGAIN. I am livid. This is unacceptable. I have a family to take care of . I need the money to take care of them. I paid the bill that made this whole ordeal. And almost 2 weeks after I STILL cannot use MY money.
July 8, 2026
Unprompted review
Reply from riverty.com
Hello Tara,
we understand your frustration regarding the delayed delivery of our letter. However, we unfortunately have no control over how long it takes for mail to arrive. Please feel free to send us an email to communityteam.de@riverty.com, including your reference number, and we will look into the matter.
Kind Regards
Lina - Riverty Community Team
Not friendly like klarna
July 1, 2026
Reply from riverty.com
Hello Sachin,
We're sorry if you have any difficulties.
Unfortunately, your review doesn't give us any specific clues about the cause of your dissatisfaction.
Since we are constantly evolving and looking to improve, we're grateful not only for positive feedback but also for constructive criticism.
If you have suggestions for improvement or ideas, feel free to contact us.
You can find our contact details here:
https://de.riverty.support/hc/de/requests/new?ticket_form_id=23661257996049
Best regards,
Manuela – Riverty Community Team
You are great and I'm glad you look out…
You are great and I'm glad you look out for the consumer and help them with payment delays.
July 7, 2026
Reply from riverty.com
Hello Selma,
It’s very important to us that our customers are happy with our service – we’re delighted that we’ve been able to win you over.
Kind regards,
Leonie – Riverty Community Team
Invoice process is extremely bad
Invoice process is extremely bad , this company should not be allowed to operate as trustable financial institute
July 4, 2026
Reply from riverty.com
Hallo Abdulllah,
wir bedauern, wenn du schlechte Erfahrungen mit unserem Service gemacht hast.
Leider haben wir als Community Team keine Einsicht in die einzelnen Vorgänge. Sollte es weiterhin Klärungsbedarf geben, kannst du dich selbstverständlich gerne mit einer aussagekräftigen E-Mail an communityteam.de@riverty.com wenden. Bitte gib ebenfalls deine Rechnungs- oder Kundennummer an.
Viele Grüße
Manuela - Riverty Community Team
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