RJS Removals Ltd Reviews 

12
TrustScore 4 out of 5

3.9

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Company details

  1. Moving Company
  2. Storage Facility

Written by the company

Oxfords best rated removal company for 5 years running. We offer professional removal services such as Packing, Storage, Piano Removals all over the UK and Europe. Since 2010 we have been building a solid reputation in our area working alongside many local estate agents and Storage companies.


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3.9

Great

TrustScore 4 out of 5

12 reviews

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3.9

All reviews

(12)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

0 Stars

Potential readers should be aware that the company appears to be attempting to misrepresent or undermine this review. Based on my experience and previous concerns regarding their honesty, I believe this response further reflects the way they conduct their business.

I would not recommend this moving company. The service was highly unprofessional from start to finish. The movers showed little care for my belongings, resulting in multiple items being damaged during the move. Despite paying for a complete service, the job was not finished as agreed, leaving me to deal with unresolved issues afterward.

In addition to the poor workmanship, the overall attitude and behaviour of the team fell well below what I would expect from a professional moving company. There was a clear lack of accountability, attention to detail, and respect for both my property and my time.

Moving home is stressful enough without having to worry about damaged possessions and incomplete work. Unfortunately, this company failed to deliver the standard of service they advertised, and my experience was extremely disappointing.

March 1, 2026
Unprompted review
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Reply from RJS Removals Ltd

We are naturally disappointed to read this review, as it does not accurately reflect what took place.

The move was booked based on an inventory of approximately six items of furniture.

On arrival, the property and the volume of contents were completely different to what had been declared at the time of booking.

The conditions our team encountered were extremely challenging and raised serious health and safety concerns.

Despite this, our staff remained professional, treated the customer with respect, and completed as much of the move as was reasonably and safely possible under the circumstances. The main reason we continued the removal was because of the little girl present living in such poor conditions, we had a duty of care also to report the living conditions to Social Services.

We have retained the original inventory, photographs taken on the day, and other documentation that clearly records the condition of the property and the circumstances we encountered.

We are confident these records accurately reflect the events of the day.

We have spent many years building our reputation and have hundreds of genuine five-star reviews from satisfied customers.

We encourage anyone considering our services to look at our overall track record rather than judge us on a single review relating to an exceptionally unusual situation.

We consider this review to be false and misleading and believe it seriously misrepresents both the events of the day and the standards of our company. We hold extensive documentary evidence, including the original inventory, photographs and records from the move, which support our position. As a result, we are currently considering our legal options in relation to this review.

We would also encourage readers to consider all available information, including both our long-established review history and the reviewer's own public reviewing activity, before drawing their own conclusions.

Also please note, it seems we aren't alone on hard working companies who try there best only to receive this kind of feedback which is really tough to digest. Fortunately we've moved thousands of clients over the years who appreciate all the hard work that we put in.

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Rated 5 out of 5 stars

Integrity and efficiancy

First and foremost - we highly appreciated the huge integrity of this company. The task was to move our goods from Wallingford to France. RJS had included in their quotation the sum of £400 tax that we would have to pay on our goods at the French border. In the event, the tax levy was close to £1,000. But RJS honoured their quotation of £400 tax, saying they would absorb the difference. The removal itself went like clockwork and was great fun.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended - don't go anywhere else!

Outstanding service - nothing was too much trouble!

I would highly recommend RJS - our protracted move meant we had more contact than I anticipated but nothing was ever too much trouble. Richard was very easy to deal with, listens carefully and makes sensible suggestions borne out by years of experience.

The team on the day were beyond helpful - we could not have asked for more, an absolute joy to be around on one of the most stressful days of our lives!

Highly recommended doesn't cut it, you would be mad to go anywhere else. 5 STARS all round.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The best judge of a company is how they respond when things go wrong.

The best judge of a company is how they respond when something goes wrong and RJS were superb. When delivering ur home effects to us, 70 miles from Steventon, after a period of storage, part of the delivery got left behind. It was Friday, 10 days before Christmas and they had a foreign delivery due to set out on Sunday. But when they realised the problem. They went away thought about it - and then came back to say they had changed the ferry booking and would deliver the rest of our effects the following day. It meant the team at RJS must have effectively worked 2 weeks without a weekend break. I just wish all the companies we use were as good.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Moving from Marcham to Faringdon

Richard moved us from Marcham to Faringdon. Communications was excellent throughout. On the day, Mark (Richard's dad) took full control of the gang and his humour made the day that less stessful. I would definately recommend RJS. Top job.

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

A truly great removals and packing experience.

Richard really does run a family business. The service we received from Richard, his father (who was a hoot) and the whole team which included Richard’s son and Wife and Grandmother was a great experience and they were all, to a man and woman, marvellous. I cannot recommend these people highly enough. They were kind, courteous, efficient, empathetic and just thoroughly decent folk. Good on Richard. He’s created a good business here. Back off anyone looking to buy them!! Let them build the empire they richly deserve.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE - WORTH THEIR WEIGHT IN GOLD

We were recommended RJS Removals by a family friend.
Met with Richard a month prior to discuss our needs. We were both really impressed and immediately paid the deposit. When moving day arrived, Richard and his team arrived and took charge! Nothing was too much trouble, and the guys were so professional, with a great sense of humour too! These guys worked so hard, and literally did not stop. They took the stress out of our moving day. If we were ever to move again, we wouldn't hesitate to book Richard. Thankyou so much guys.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Oxford to Abingdon

We used RJS for our recent removal from Oxford to Abingdon. We met with a Richard who explained the process very well, they completed our removal in 6 hours and even dismantled and reassembled 2 beds (it took me 2 hours to build that bed)

We are very happy, we will recommend RJS to our local Chinese community in oxford.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

Would highly recommend.
A brilliant customer service.
Althought due to moving circumstances and associated dates, this company did not move us. But Richard bent over backwards offering help when our 'chain' caused us some chaos. We were offered assistance with storage and moving that was not convenient to the company due to their existing commitments. So helpful when trying to navigate demands of the chain below us.
Richard responded quickly even when in the middle of an existing job. He took the time and effort to call back - beyond what most companies would have done.

May 16, 2024
Unprompted review
RJS Removals Ltd logo

Reply from RJS Removals Ltd

Thank you very much, I like to do everything I can during what can be a very stressful time. I wish you all the best in your new home when you get there.

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Rated 5 out of 5 stars

Genuine 5-star service from RJS Removals

Genuine 5-star service from Richard and Steve, assisting us with the heavier items on our short but busy move from Kidlington to Ardley. They took great care of our furniture, including glass display units, & even shifted a few extra items that would fit nicely on their van, saving us the strain later! Would definitely recommend!

February 27, 2024
Unprompted review
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Reply from RJS Removals Ltd

Thank you so much 💓

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, we can’t fault them. Nothing was too much to ask and even though we were late getting the keys they stayed late to make sure all our beds were built etc. We highly recommend them. Thank you Richard and your fabulous team! A*******

February 29, 2024
Unprompted review
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Reply from RJS Removals Ltd

Really appreciated Natalie, I hope you've settled in well 😊

Rated 5 out of 5 stars

Oxford to Spain Removal

We've just had our items delivered to Mojacar, Spain from our Oxford address of 20 years. We were recommended Richard from RJS Removals Ltd and we are so glad we used his company. They arrived on Monday to pack our items and we received them on Friday, no damages, we even received daily updates which was really helpful. Thanks again Richard and your lovely team. Safe travels back to the UK.

February 16, 2024
Unprompted review
RJS Removals Ltd logo

Reply from RJS Removals Ltd

Thanks Mark, it was a pleasure to move you too Spain, all the best.

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