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Roadie Reviews 26,222

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TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the flexibility and independence the platform offers, allowing them to work at their convenience and choose gigs that suit them. The app is often described as easy to use, intuitive, and simple to understand, making the process of finding and accepting deliveries straightforward for many. Some people also find it a valuable resource for earning extra income. However, some people were dissatisfied with the pay, noting that it is often too low, especially considering expenses like gas and vehicle wear and tear. There are also frequent complaints about the app's performance, with issues like freezing, gigs disappearing, and updates causing new problems. Additionally, some customers experienced difficulties with the delivery service, including drivers not arriving, incorrect deliveries, and poor communication or adherence to delivery instructions.

What people talk about most

Application

Consumers find the app experience to be ambiguous. While many appreciate its ease of use, intuitive design,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant issues, such as... See more

User experience

Users describe ambiguous interactions with user experience. Many reviewers appreciate the flexibility,... See more

Price

People report negative experiences with price. Many reviewers express dissatisfaction with low pay rates,... See more

Service

Reviewers highlight ambiguous aspects of service, with many drivers expressing dissatisfaction. They report... See more

Based on these reviews

Rated 4 out of 5 stars

it’s really hard to make decent money on these deliveries when gas is a factor, oil changes, new tires, and the wear and tear on my vehicle. I am grateful that I can make any money at all, but I don’t... See more

Rated 4 out of 5 stars

I love Roadie, can work at my convenience. Being retired, it’s a good way to make extra income. But the wait time for customers not being home could be shorter, takes up our time.

Rated 4 out of 5 stars

I enjoy the times to work. But due to only being able to drive 4 hrs at a time it makes it hard for me to except larger, longer gigs. Love the independence. Daily pay, and some customers even tip c... See more

Company details

About Roadie

Written by the company

Welcome to Roadie. Our community connects people and businesses who have stuff to send with drivers already going in the right direction for faster, cheaper, and friendlier shipping.

Flexible. Transparent. Competitive Earnings.

Written by the company

With Roadie, you're in the driver's seat. You decide when, where and what items you want to deliver.
You’re in charge of your own schedule, and it's easy to fit Roadie Gigs into your routine. Drivers use Roadie's platform to earn money in a way that fits their lifestyles. No surprises here. You’ll have all the information you need before you decide to offer on a Gig: how much you’ll make, pickup and drop-off locations, sender ratings and more.

Same-Day shipping for any sized item, no matter how awkward, large or small.

Roadie is an on-demand delivery platform that makes it easy and cost-effective for businesses to offer same-day and scheduled delivery. We work with consumers, small businesses and big global brands alike to enable same-day, local deliveries nationwide.

Roadie's crowdsourced delivery model means drivers can easily deliver items that other carriers can't: perishable, time-sensitive, big & bulky and out-of-the-box items all fit neatly into our system. With real-time tracking, photographic chain of custody and transparent pricing, Roadie makes local delivery for small and mid-sized businesses easy and affordable. We're proud to be a UPS company.

Contact info

  • Piedmont Road Northeast 3565, 30305, Atlanta, United States

  • www.roadie.com

3.7

Average

TrustScore 3.5 out of 5

26K reviews

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Rated 2 out of 5 stars

I really like the app and the gigs that…

I really like the app and the gigs that come out but for the past week, I haven’t been able to book as many loads as I would like. I don’t know if there’s too many drivers or what it is, but this is my main source of income, I stay bedding or replacing my bed. I guess you could say on every order that’s around me, but I still cannot lock one in and if I do lock one in only get one or two a day and that’s about it I mean, I don’t know if it’s an algorithm or what it is, but if that could improve, it’ll be great. I know I ain’t the only driver, but Someway somehow if I could improve, it would be greatly appreciated.

February 3, 2026
Rated 5 out of 5 stars

My first complaint is that the…

My first complaint is that the application is very slow to finalize the deliveries and the second complaint is that it is taking a long time to make the payment sometimes we need money to refuel the car and not release the money yet to withdraw

February 3, 2026
Rated 1 out of 5 stars

One year

I've been driving in the application for more than a year and I don't understand why they don't give the orders to the oldest and give it to the newest and another thing why is the support service so bad

February 9, 2025
Rated 5 out of 5 stars

I just love working for ROADIE

I just love working for ROADIE! I just wish the app worked a little bit better or possibly was configured a little bit differently. Sometimes while doing deliveries and new subdivisions or if I’m way out in the country, the GPS isn’t correct, or doesn’t pick up that I’m at the address, but I’m sure it’s being worked out.

February 3, 2026

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