Rock Bottom Vapes Reviews 

1,273
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I've been ordering from Josh for a about 4 years now, and he has ALWAYS been super helpful, professional and honest. If I have a question or need a recommendation, he is quick to help & is very patien... See more

Rated 5 out of 5 stars

Excellent first time purchase experience with Rock Bottom Vapes. I ordered an Aegis Legend by GeekVape (my best mod yet) at a great price. Product was shipped quickly, packaged nicely, and in perfec... See more

Rated 5 out of 5 stars

This small, intimate company has been my main inspiration to switch from cigarettes to only vaping. They are so quick with delivery and have excellent, simple products that are easy for this technilo... See more

Rated 5 out of 5 stars

Replacement tank arrived as described in good condition. Shipping was fast, placed my order minutes before the cutoff on Friday and had it in my hand on Monday. Their prices are great too, will defini... See more

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,273)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

very fast shipping

very fast shipping. On par or better than amazon. Prices are very fair. Much better than local vap shops and with the fast delivery it's a no brainer on where to shop in the future.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Great 👍

Great customer service and speedy service, who provides great products!
⭐️⭐️⭐️⭐️⭐️

December 13, 2018
Unprompted review
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Rated 4 out of 5 stars

It's a good coil

It's a good coil & produces a good draw.sometimes I get one that doesn't last long , only one or two out of ten so I still give it a 4.

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

They take Amex along with excellent pricing

1. They accept Amex, many sites don't.
2. Timely shipping and they stay with you throughout the purchase experience
3. Excellent pricing.
4. I picked up a vape device while on assignment in Europe and they carry it, so I can continue using a product I very much like.

December 12, 2018
Unprompted review
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Rated 2 out of 5 stars

Normally my experience has been very…

Normally my experience has been very good and timely. But the last few orders have taken much longer to receive, and I'm still waiting on my current order that was placed almost two weeks ago.

December 12, 2018
Unprompted review
Rock Bottom Vapes logo

Reply from Rock Bottom Vapes

Hello Mr. Anzaldua,

I pulled up the specific order this review as for and see that you placed the order on December 3rd for delivery via USPS First Class Mail. Your order shipped on December 4th and was delivered on December 13th which is 4 days behind their average delivery time. Unfortunately USPS is not a guaranteed delivery time service and especially during this time of year they tend to run behind. I did pull up your history and according to our systems every order you've placed has been delivered. If that is inaccurate, please give us a call at 407-459-7751 so that we can assist in locating the missing order.

Thank You.

Rated 5 out of 5 stars

I initially ordered the wrong product…

I initially ordered the wrong product and asked to return. I had zero problems with getting a credit issued in a timely matter. I than placed another order and it it was exactly what I needed. I have to give 5 stars to customer service. I will be ordering again in the near future. Thank you!

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

Fast shipping exactly what I was…

Fast shipping exactly what I was looking for.

December 12, 2018
Unprompted review
Rock Bottom Vapes logo

Reply from Rock Bottom Vapes

Hi Adrian,

Did you accidentally intend to click 1-star, as you comment appears to be positive?

Kind Regards,
@RBVapes

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Rated 5 out of 5 stars

Good price on items

Good price on items. Website was easy to maneuver around. Delivery was crazy quick! Items delivered were exactly as stated on website.

December 11, 2018
Unprompted review
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