Rocksteady Music School Reviews 769

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, patience, and ability to inspire children, helping them to grow in confidence and develop new skills. Many people highlight the positive impact on their children's self-belief and social interaction, with the overall user experience being described as engaging and fun. The product, which includes learning instruments and performing in bands, is highly valued for fostering a love of music and providing a unique learning environment. However, some customers also noted issues with the service, including missed lessons without make-up options and a perceived lack of consistent teaching. A few people mentioned that progress seemed slow, and some were dissatisfied with the amount of time spent on instruments during lessons, or with the instructor's approach.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their enthusiasm,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction with the concerts,... See more

User experience

People report positive experiences with user experience. Many customers highlight how the experience helps... See more

Product

Customers had positive experiences with the product, highlighting its significant impact on children's... See more

Fitness

Users describe positive interactions with fitness. Many customers report that their children love the... See more

Based on these reviews

Rated 5 out of 5 stars

All 3 of my school aged children do rocksteady. Their teacher Ryan is incredible. Supportive in lessons andnin concerts. Will contact me if there are issues. He is very approachable and clearly loves... See more

Company replied

Rated 5 out of 5 stars

My granddaughter has only been attending for around 9weeks. She absolutely loves attending and seems to be making progress BUT, I totally agree with Gary ,(tutor) the aim of this is fun, friendship,... See more

Company replied

Rated 5 out of 5 stars

My children have absolutely loved Rocksteady. They have developed brand new skills, worked collaboratively as part of their bands and really enhanced their confidence and self belief. It’s been fantas... See more

Company replied

Rated 5 out of 5 stars

Daz is a fantastic, patient and kind teacher. He understands the diverse needs of every child at our school and works alongside them all so they can achieve their best. Not only do they learn somethin... See more

Company replied


Company details

  1. Music School
  2. Educational Institution

Written by the company

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Rocksteady rocks!

My son is really enjoying the Rocksteady sessions! Any time I’ve contacted customer services, I was dealt with courteously and efficiently.
I would highly recommend Rocksteady, the kids beam with joy when performing for parents/carers :)

April 20, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Suzi,

Thank you for this lovely review!

It's great to hear how much your son looks forward to his Rocksteady lessons. The end of term concerts really are something special - there's nothing quite like seeing your child shine as they showcase everything they've learnt!

Many thanks for sharing,
Rocksteady Music School

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Rated 1 out of 5 stars

I've been paying for my son to learn…

I've been paying for my son to learn how to play the keyboard for a year now at nearly £50 per month. I got a keyboard out of the spare room last weekend and a music book to go with it. He looked horrified. He's never seen musical notes and asked what they were. Just what have this company been teaching my son for the past year?. It seems they pick a some and teach the children different parts of songs with different instruments and then put them together to do a performance.
There isn't any instrument learning at all. Don't waste your money. It honestly isn't worth it.

April 18, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Simon, thank you for your feedback and we're sorry to hear you haven't been happy with your son's progress in his band lessons.

Rocksteady teaches children to play music together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This approach teaches music as a language through listening and playing, rather than through traditional music theory or notation, which is what makes it accessible and engaging for all children - regardless of previous musical experience.

By learning alongside their bandmates, children not only build musical skills but also develop confidence, teamwork and social skills that go well beyond the instrument itself. Working through a unique curriculum of up to 300 instrumental, musicianship and performance skills, all Rocksteady children also have the opportunity to achieve an exam-free music qualification, accredited by Trinity College London.

If you'd like to chat through this further, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com and we'd be happy to help. You can also keep track of your child’s progress through your termly Rocksteady Roundups which is a visual summary of everything they have been learning in band lessons.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady has been great

Rocksteady has been great , Stuart is really good with the children and treats everyone with respect and is fair , I loved seeing the concerts and couldn’t recommend i enough

April 21, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Vickie,

Thank you for your 5* review!

It's great to hear how much you've enjoyed watching the concerts - these are always such a special part of the Rocksteady experience as children get to showcase what they've learnt for friends and family.

Many thanks for your recommendation!
Rocksteady Music School

Rated 1 out of 5 stars

unprofessional and not consistent experience

band leaders consistently fail to attend the classes leading to them having to be rescheduled and provided by cover teachers. they definitely don't progress as much as they could and then you have the leader saying they didn't have much opportunity to practice when they do their shows. Very unprofessional. nice for kids to have a first contact with the different instruments but don't expect more than that.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure and confidence

My two boys absolutely enjoy their music sessions one paying guitar and the other keyboard. Since playing they are more confident and the concerts giving them excitement of great achievements and belief that by practicing great results are seen!

April 17, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Lara,

Thank you for sharing this wonderful feedback!

It's great to hear that both of your boys are enjoying their band lessons and growing in confidence. Knowing that the end of term concerts have given them that sense of achievement and belief in themselves is exactly what the Rocksteady experience is all about.

Thanks for sharing!
Rocksteady Music School

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Rated 5 out of 5 stars

My Grandson has been part of Rock…

My Grandson has been part of Rock Steady for some while.
He throughly enjoys it and loves performing in the end of term concerts when we as parents/carers get a chance to see all his progress as do all the children and teachers at school, it’s always a happy event!
The tutor Jacob is particularly brilliant and his enthusiasm, encouragement, support and care for the students is particularly outstanding!
He commands respect without any need for unnecessary firmness as he engages the children in such a way they remain focused.
I find Rock Steady a company easy to deal with and quick to respond if I have a query.
Thank you Jacob and Rick Steady!

April 16, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Celia, thank you for taking the time to leave this lovely review!

It's brilliant to hear how much your grandson enjoys his Rocksteady experience and that the end of term concerts have been such a highlight. Seeing children take to the stage and showcase everything they've worked towards is such a special moment for everyone involved.

Jacob will be really pleased to receive this feedback too!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Incredible

My daughter attends Rocksteady, she’s gained so much confidence during this time outside and inside school all her teachers noticed the difference in her. Tom has been incredible with helping my daughter with her nerves when she is performing he has an amazing way with the kids and I cannot fault his energy that he brings for all the kids.

April 8, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi there, thank you for this wonderful review!

It's so lovely to hear how much your daughter's confidence has grown, both in and out of school, and that her teachers have noticed the difference too!

It's also great that she's been able to overcome her nerves when performing, and that Tom's energy and enthusiasm have made such a difference to her and the rest of the band - he'll be really thrilled to hear this.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady truly go above and beyond in…

Rocksteady truly go above and beyond in helping children grow in confidence through playing in a band. It’s become something my kids genuinely look forward to every single week.

After years of being part of the programme, I recently experienced some financial hardship and reached out to customer services. They were incredibly understanding and supportive, offering a bursary until the end of term. This made an unbelievable difference to my children’s wellbeing and meant they didn’t have to miss out on something they love.

I’m so grateful for their kindness and commitment; not just to music, but to the children and families they support. Highly recommend!

April 7, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi there, thank you so much for taking the time to leave this review!

It's great to hear how much your children enjoy being part of Rocksteady - and that it has become such a highlight of their week!

Giving as many children as possible the chance to experience the joy and wellbeing benefits of music is really important to us, and we're delighted we were able to offer bursary support so your children can continue their musical journey.

Many thanks for sharing!
Rocksteady Music School

Rated 5 out of 5 stars

My boy loves Rocksteady

My boy loves Rocksteady, really brings him out of his shell! Would highly recommend.

April 6, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Elliot, thank you for your 5* review!

It's great to hear that your son is enjoying his Rocksteady experience and that it's helping boost his confidence. It's wonderful to see your child thrive while learning to play music alongside their bandmates.

Thanks so much for the recommendation!

Many thanks,
Rocksteady Music School

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Rated 5 out of 5 stars

Brilliant

Rocksteady has been a great experience for my daughter. She has loved it. Damon is absolutely brilliant with so much positive energy. He really inspires the kids. They learn so much more than just how to play an instrument, but how to play together, how to perform and how to support each other. Thoroughly recommend

April 1, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi there, thank you for this brilliant review!

It's great to hear how much your daughter has enjoyed her Rocksteady experience. Learning to play together as a band, support each other and perform on stage are all such an important part of the journey, and it sounds like she's been loving every moment of it.

Damon will be so pleased to hear your kind words too!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Learning something they want to learn!

My son has been going to RockSteady sessions since January - he missed the first term due to needing some surgeries. Customer service was amazing, they were kind and caring, and refunded our tuition fees without us even asking - they called to check up on our son’s progress before restarting our direct debit. Now to the sessions - our son loves them! he’s not just learning lyrics and how to perform them, he’s made new friends, he’s learning how to work with the rest of the band for the best sounds, he’s learning to listen (!!) and he’s learnt to believe in himself! We watched our first concert today - all of the bands did amazingly, the energy of the teacher (Duncan), the smile on their face watching their bands perform and they way they communicated with each child totally warmed my heart! Our son and his band were up last, and to see our boy and his friends loving performing and oozing with confidence is so nice - school is hard, the pressures of growing up are hard, and this gives them all the freedom to be themselves, and to learn something because they want to learn it… Highly recommend!!

April 1, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Nicola, thank you so much for taking the time to leave this wonderful review!

It's lovely to hear how far your son has come since January, from learning to listen and work together with his bandmates, to stepping on stage and performing with real confidence. Giving children a space to enjoy music and be themselves is what Rocksteady is all about and it sounds like he's having an absolutely brilliant time.

What a moment to see him and his friends at their end of term concert loving every second of it!

Thanks so much for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Very prompt customer service

Very prompt customer service. Thanks Theresa.

April 1, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Sarah, we really appreciate your feedback — thanks for sharing!

Many thanks,
Rocksteady Music School

Rated 4 out of 5 stars

An Unforgettable First Concert 🎤

It was truly amazing to watch my son Amman perform in his first concert and see how well he did.
His confidence has already grown so much , and I am certain that with Daz's continued encouragement and support, he will keep improving and shinning in future performances.
I honestly can't describe my feelings seeing Amman singing — it's such a proud and emotional moment for me. I would love to see Amman become a singer one day.
A big thank you to Daz for creating such a positive, fu. And supporting environment for the children.🎶

March 26, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Mona, thank you for this great review!

It's wonderful to hear how much Amman rocked his first Rocksteady concert. Those first performances are such a special moment, and it sounds like it was every bit as memorable for you as it was for him!

It's brilliant that his confidence has grown so much already, and that he's found such a love for singing. Daz will be so pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

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Rated 5 out of 5 stars

Amazing way of teaching the youth how…

Amazing way of teaching the youth how to adapt and to navigate their emotions through music! It brings something to them they can take home, on holiday, in fact anywhere! Rocksteady brings consistency to the week where they can just be in that moment, the music. It also gives them an opportunity to be in a band. They perform through out the year which is fantastic! Mental health is number 1 and music is the cure. Thank you. Sascha Brooke.

March 31, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Sascha, thank you for your 5* review!

It's wonderful to hear that Rocksteady has given your child a love of music they can take with them wherever they go. Having a supportive and inclusive space to learn and play together is what it's all about, and it's great that this has shone through.

The end of term concerts are also a fantastic way to see the progress your child has made throughout the term - and great fun for everyone involved!

Thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son enjoyed his Rock steady classes

My son enjoyed his Rock steady classes. He was very much interested to attend this weekly. And unfortunate that i had to discontinue him for personal reasons. Appreciate the way Rocksteady teaches music.

March 30, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Sachin, thank you for taking the time to leave this lovely review.

It's great to hear how much your son looked forward to his Rocksteady lessons each week. We're really pleased his time with Rocksteady left such a positive impression and hope he continues to enjoy his musical journey - we'd love to welcome him back in future!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady Concert was a great show!

My daughter is very interested in the Rocksteady music and she’s doing great with the keyboard. Jack is a great musician and I have a great respect for him. My daughter will continue her course of Rocksteady and she will be a good student of the course.
Thank you so much for all your support and encouragement to her.
With regards!

March 26, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Dorjana, thank you for this great review!

It's lovely to hear how much your daughter is enjoying her keyboard lessons and that she's keen to continue her Rocksteady journey. Jack will be delighted to hear this too!

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Well done Daz

Great to see how Daz has worked with the group and see their musical ability, confidence and teamwork grow since their concert last term. Well done Daz.

March 27, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi there,

Thank you for your 5* review!

It's lovely to hear how much progress the children have made since last term, growing in confidence and teamwork alongside their musical skills. Daz will be really pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

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Rated 4 out of 5 stars

I really enjoyed yesterday's concert at…Colney Heath

I really enjoyed yesterday's concert at Colney Heath School with Daz. My daughter has been in every concert since Rocksteady started at the school and I think this was probably the best one so far. She swapped from bass to drum kit and it was great to see her so confident and clearly enjoying performing to the school (she can be very anxious when lots of poeple are watching her in some situations). The one area that I think could be improved is the general performance level of the singers in the bands. Some singers are confident but are very out of tune and some children just don't seem to know the pitch shape of the melodies. My daughter's band has a more able singer which holds the structure together better.

March 27, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Alice,

Thank you for your great review!

It's brilliant to hear how much your daughter has grown in confidence over her time with Rocksteady, and that she's enjoying trying different instruments. Seeing her so confident and happy performing on stage, especially in front of a crowd, is a fantastic achievement and you must be really proud.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My granddaughter has only been…

My granddaughter has only been attending for around 9weeks. She absolutely loves attending and seems to be making progress BUT, I totally agree with Gary ,(tutor) the aim of this is fun, friendship, encouraging self belief. Bringing little ones “out of their shells”
It certainly helps with such an enthusiastic person as Gary inspiring the little people. Thank you Gary

March 26, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Rosaleen,

Thank your for your lovely review!

It's wonderful to hear that your granddaughter is already loving her Rocksteady experience and making great progress in just nine weeks. This really captures what band lessons are all about!

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son absolutely loves the lessons and…

My son absolutely loves the lessons and he had a great concert! He talks about Daz all the time, clearly such an engaging teacher. Thank you

March 26, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Anoja,

It's great to hear your son is enjoying his band lessons and had such a good time at the concert! It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

Many thanks,
Rocksteady Music School

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