Robin Hood Watersports Reviews 984

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

No upselling just genuinely great staff (all of them) but shout out to Steve who has help me through out my Kayaking journey. Advice, tips and just great customer service and knowledge which has saved... See more

Rated 5 out of 5 stars

Robinhood have everything you need. Their shop is an Aladdin’s cave as they cater for multiple sports/activities but the website is split into different sections so it’s easy to find what you want. Pr... See more

Rated 5 out of 5 stars

I bought a kayak from these guys; initially I chatted to George who was patient, responsive and very helpful. Then when visiting the shop to buy it, the service was exemplary; helpful, informative and... See more

Rated 5 out of 5 stars

Recently took two sets of scuba diving regulators into this business for service several days apart. The reception staff were brilliant booking the items in and when the 1st set reached the top of the... See more

Company details

  1. Dive Shop
  2. Gift Shop
  3. Sailing Store
  4. Winter sport Store

Information provided by various external sources

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


Contact info

5.0

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Fantastic shop and dive school

Fantastic shop and dive school, and super, Knowledgeable staff- Especially Lindsey for whom nothing was too much trouble. Friendly as efficient and great product knowledge. Definitely recommend!

November 8, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service, great products and communication

Excellent service, website works well, options were good, aftersales was exemplarary, from personal e-mail of dispatch and hand written note (always get me!), the delivery service was poor for me (DHL) but that is likely due to my out-of-town address. Will (in fact already have) shopped with again, highly recommeded.

October 19, 2022
Unprompted review
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Rated 5 out of 5 stars

Best 1st lesson anywhere

We did our 1st Suba dive lesson last night and it was fantastic, very easy lessons and the teachers were so friendly and understanding, was put at ease from the start and didn’t want it to end, would definitely recommend Robin Hood to anybody. Fantastic place can’t wait for our next one.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Rolling a Kayak

I’ve had an unreliable roll - or more accurately a “probably not” roll for some years now. I have Just finished a series of coached rolling session using Robin Hood’s training pool and now have a reliable roll. The coaching I received from Joe was absolutely top notch. I would have no hesitation recommend these sessions to anyone trying to develop or improve their roll.

October 11, 2022
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Rated 5 out of 5 stars

Woo let’s go kayaking

Wooohoo new kayak shoes (astral hiyaks)!! Really helpful team messaged me straight after I ordered to let me know when they’d arrive and how to track them. No doubt if I needed to they would have combined postage as I was going to put through about her order which was less than £100 (free postage over £100)

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

ROHO SCUBA KIT SERVICING

Sent my regs in for a service to roho. Never posted my babies before so I was a bit nervous lol. Had numerous emails to confirm receipt of kit, estimated turnaround time ,when they were due to be on the bench etc from Kieron McClintock followed up with a phone call to say they had been despatched. Good comms are so important especially if things go wrong(which they didn't)
many thanks to Kieron and roho for a great service.keep up the good work

September 9, 2022
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Rated 1 out of 5 stars

so got a lacing kit for the canoe…

so got a lacing kit for the canoe despite trying with all the instructions i could not get the rope to go through the plastic tubing. as i spent nearly a hour trying to get one rope size 5 diameter thorough a later measured 5cm internal diameter plastic pipe this i would suggest is a massive design issue, i also asked two expert lacers who also said this was not going to happen. disappointed as the whole point of buying the kit was to make this a simple process rater than now needing to find plastic pipe to finish the job off

September 7, 2022
Unprompted review
Robin Hood Watersports logo

Reply from Robin Hood Watersports

Hi David

I'm sorry to read this and clearly something has gone wrong at our end as the lacing and tube supplied is identical to that used in our bespoke canoe builds. As such, the kit must be missing one of the accessories to help with the process of threading the lace. I sent you an email and as you expect I am keen to resolve asap and offer any fitting advice needed. Can you please call on 01924 444888 or email snowboard@roho.co.uk.

We'll always hold our hands up if a mistake is made and clearly this is the case here.

George

Rated 5 out of 5 stars

Service was fantastic

Service was fantastic, staff extremely attentive and helpful. Suit fitted like a glove. Would highly recommend this company if you are thinking of having a made to measure dry suit.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Without question a very trustworthy…

Without question a very trustworthy company, from my order I was kept updated, I spoke to joe who was very knowledgeable helpful and polite, the item was of great quality very fairly priced, arrived spot on time as promised highly recommend 10/10 customer service fantastic

September 1, 2022
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Rated 5 out of 5 stars

Great service!

Gloves arrived as ecpected on schedule and exactly as described. Thanks for the great service.

August 12, 2022
Unprompted review

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