Roomlala Reviews 

hôte charmants mais contacts de départ un peu compliqués si on n'est pas premium.

It was a very good experience I had in a Roomlala-herberhemant.

I enjoyed a very comfortable stay in the studio. It was exceptionally clean and very satisfactorily met my expectations (even though the swimming pool is not actually visible from the the room). Positioned not far from Montpellier, Combaillaux is very convenient for exploring the area both coast and countryside. Lilian and her husband are very accommodating and friendly and staying here has been pleasure.

Site convivial que je privilégie. L'option premium permet une mise contact naturelle et simple.
MERCI

The people are rude. The places are not like the pictures and some people don't have the right to rent.

It was disappointing the places were misrepresented.

Lovely family, beautiful home. Very close to transport and the city. A bus goes directly to the station. Very welcoming home and very clean - the family are the nicest people. Florence is very kind and very happy all the time.

Could not find a way to communicate with Roomlala and I had some questions pending.

Dear User

Totally unsatisfied by this company and will not be using them again

Very reliable, for now I have not had any problems neither with the website nor with the users I have accomodated. I recommend Roomlala to all those looking for accomodation or looking for reliable customers.

I found Roomlala very easy to use and very usefull for organize my holidays

Very good and clearly arranged page. Fast responses to any request. Will sure make use of the page again .

I advertise a room on this site and have now had 5 very successful stays - all French people coming to stay in London for short term work contracts. The site worked very well for 18 months but in July 2016, when they changed their servers everything went wrong. Profiles lost, bookings lost, evidence of payments lost and customer services not answering specific questions. I have someone arriving to stay this Friday, let's see what happens. If it doesn't work out, my ad comes down and I look elsewhere.

Irresponsible, absolutely inexistent customer service, rude, unprepared to handle their business, all those epithets describe my experience as landlord renting rooms through web page. June 23 we received a guest through Roomlala web page, the payment from Roomlala to us should have been issued 48 hours later tour account as per their statement on the conditions in the web page. The guest departed July 4th, and today is July 13th and there is still no sign of our money. After all this time, several e mails, phone calls, and confirmation of all my bank information, the best answer from their so called Customer Support is that after two weeks they will get in contact with their bank and search why the money has not even show up in my account. Facts they claim send the transfer FIVE days after the guest was in my house, not 48 hours, they received via email all the bank data to confirm they were correct five days ago and has been in someone´s inbox wasting data because they have no idea where the transfer is or what might have happened, their send a screen shot of their bank web page allegedly showing the issuance of the deposit but no name of the institution and from the 30th but at this day the transfer does not shows, even in transit in my bank. No real response or concern about their failure but tons of excuses from the bank in France do not work Mondays so it takes more time, the transfer from France to Canada takes 5 to 6 days, sit and wait to see if the money shows up, after all this time and all your effort now wait for us to do our due diligence and talk to our bank but it takes time, to a rude customer service rep that claims that he will not escalate the case to his manager because he does not fells like and there is no one else at the office that speaks English and at the end hung up the phone because he is prepared to deal with anger customers and he has no other solution to offer and now is not receiving my calls…that is Roomlala they are not prepared to deal with international landlords, they are not prepared to offer customer service and fulfill their promises. Do Not Use Them,

Roomlala is trust worthy and makes it easy ! It is our best partner in finding clients for our room.

Service impeccable

Great support. Roomlala answered all my questions immediately.

I had to pay for premium to communicate with a landlord who turned out to be scamming people looking for a place in Geneva all the way from canada.

And i don't get why if i send a message to a landlord and they don't reply within a certain amount of time the request expires? isnt that ruining the opportunity for me to find a potential place?!

Ive tried to reach out to customer service and still haven't gotten a reply!
There are too many scammers on here , its very frustrating and some of these ads are obviously fake so i don't understand how roomlala doesn't notice

Excellent service

I had to pay 46.9 CHF for a one month pass to get in touch with a property owner. This should have initialy alerted me but I was so interested by the studio advert I saw in Geneva that I paid and started getting in touch with the owner. I could see on the website his profile had 3 security checks from roomlala.com but he decided to deal off site. I immediatly realized this owner was a con. He was asking for a 1 month rent to pay on a Western Union account before visiting the studio.
So I decided to write back to roomlala to alert them about this con owner and ask them for my monthly pass reimbursement. Of course impossible to reach them despite 5 emails sent to their contact email address (they all came back to my personal mail box as undelivered...) and 2 calls to their hotline number supposely opened 7/7 from 8h to 22h... But I could see the con advert had been remove...
So I don't recommend this website at all

Genial experience with the housemate, but I can speak with roomlala by phone