Rother Valley Optics Reviews 

First class service for a first time buyer from Rother Valley Optics.

Emailed after 2pm on a Friday about the availability of a tripod, Adam replied within minutes saying it was available, I placed the order and they even managed to ship it that day... Monday, tripod arrived in perfect condition.

I ordered the SkyWatcher 3/8 Inch Thread Stainless Steel Tripod and it goes perfectly with my GTi mount.
The tripod is quite big and is possibly borderline for portability, but sturdiness is more important and I have a trolley for moving my astronomy kit around, so it's not much of an issue.

Adam, thank you for 1st class service.

Will definitely be using Rother Valley again... once I've saved a few £££'s for some eyepiece's, barlows, or maybe a scope upgrade

Ordered a telescope , it arrived the next day, I was kept up to date with delivery and phoned an hour before letting me know what rime it would arrive, the price was great. My grandson will love it I will certainly reccomend this company.

Rother Valley Optics were recommended to me by a local astronomy club. The service was excellent with very swift responses to emails and they answered all my questions. My order was delivered on time and I am very happy with the products. I will definitely be buying from them again.

New to astronomy so this was my first order. Really simple to open an account and the website was easy to navigate to find the items I wanted. All at excellent prices too! Adam sorted me with a filter I needed and added it to my order. Everything arrived next day, safely protected in cardboard and bubble-wrap.
Wonderful service from RVO and I will certainly buy from them again.

10/10 service! I had communicated with Adam regarding a price match and he went above and beyond to ensure my customer expectation was met. This service shows Rother Valley Optics as a highly regarded business who consider their customer with honesty and integrity.
I would absolutely recommend them for all things astronomical!
Keep up the good work RVO 🔭⭐️

I have been waiting WEEKS for my seestar even though i done next day delivery and everything went through perfectly fine. I called them to ask about stock and they said next month they’ll have some. I placed the order January 8th it’s now the 27th. Ridiculous

Ordered online at the weekend after researching a telescope within my price bracket. Easy online process to follow and delivery date given.
Monday I was sent an email advising my choice wasn’t in stock but would soon be and would be a few more days
Another email arrived advising my purchase was dispatched and I received it today, a day earlier than expected.
Communication is superb from Rother Valley Optics. The email also stated I could contact them if I needed help with my purchase.
I am reviewing the company providing my purchase, not the purchase itself.
I know already that I will be a returning customer based on the service already provided

Not even worth 1 star. Placed an order and was told that the delivery would be With me within 1-2 days. Nothing arrived, after contacting them I was told they would get back to me. No reply from them and had to contact them once again. Now to be told that it would be February before I can take delivery. I had an email saying that the telescope had been dispatch when this is clearly a lie. Customer service is a joke with this company.

Placed an order with Adam for 3
eyepieces yesterday just before lunchtime, received order at 8.45 today. Excellent service and friendly conversation whilst placing the order. Well done to all.

This is the second telescope I've bought from Rother Valley Optics. My latest purchase was out of stock when I enquired, but I was able to make a pre-stock order. Rother Valley Optics kept me advised by email regarding stock delivery dates and also sent me an email once the item was back in stock. Total time scale - initial order, Saturday; email confirming stock arrival, Tuesday evening. Item arrived the following morning at 7am!! Brilliant service and I thoroughly recommend this company.

Ordered a simple Mount accessory.
Process worked as it should - checked stock with them and got the item next day. No fuss, just how you want it.
If only they could supply clear skies as well…

Brilliant. I placed my order at 3.00 pm on Tuesday and selected next day delivery , I accepted that I had missed the cut off point when the delivery date came up for Thursday. Really pleased when the package arrived at 8.30 Wednesday morning. Looking forward to clear skies tonight!

I ordered my husband a teloscope from this company for his birthday. I found them to be very helpful and reliable. Excellent service thank you!

Sent these guys a series of questions over email about some photographic kit that I wanted to buy, to ask their advice. They were absolutely first class, couldn't do enough to help, got back to me promptly with the information that I needed and were super-friendly when doing so. I absolutely will be using them again.

Just purchased a skywatcher 250p classic from the company. Excellent service, polite informative and just good overall product and service and price. The telescope was sent to the Scottish Highlands nay bother, as some companies don't send up here, but the company did and exactly when they said and DPD got it here exactly on time and cheaply.

I needed a telescope for my son's birthday and was not able to get to the store, I'd missed the cut off point for next day delivery and thought I might not be able to get the telescope my son wanted. The kind staff at Rother valley optics helped me to get an order in and went out of there way to get the order ready and on the van for next day delivery. They were very helpful and supportive and I'll be buying all my future stargazing equipment from them in the future instead of the big electrical store I usually buy from. Thank you Rother for all you support.

I needed a new EQ2 mount and was recommened Rother Valley.
I spoke to gentleman whose name i didnt get,he he was very knowledgable.
He checked to see if OVL had one in stock he took my order told me it would arrive today 14th August,which it did well within the timescale,it took all of 5 mins to order.
Cracking service i would definately return if i needed anything else 👍👍

Ordered a dwarf 2 telescope on 1/8/24 arrived 11am following day bought many items from rother valley without a single issue and I know I can ring for advice unlike a lot of other traders there feedback speaks for itself

I rang rother valley optics desperate for a part for my heq5 tripod I couldn't get the part anywhere but one phone call to Adam from rv optics and he got me the part ordered within minutes and it was also next day delivery outstanding service I cannot recommend this supplier enough and I definitely will be using them again. I'm very happy with the service they provided. A++++++

I popped into the Store on a Saturday, and spoke to Adam with regards to the Smart Telescopes I was interested and took his advice on board and as the product was out of stock, and they where awaiting a delivery, my details where taken, on Tuesday as promised he called back and one was put aside for me, When I collected the staff in store couldnt have been more friendlier as Adam wasnt available helping to complete the purchase..

Just waiting to play with the new scope.. when the clouds disappear..

All in all an excellent customer experience and one happy astronomer...