365Astronomy Ltd Reviews 164

About a decade ago, I was a professional astronomer running a large teaching observatory. I bought regularly from 365Astronomy because Zoltan was trustworthy and provided honest advice regarding the suitability of the products we were considering.

After leaving astrophysics, I eventually returned to my childhood hobby of astronomy following a seven-year break. Zoltan and the team were there to provide brilliant guidance as I navigated my way back into the hobby. On the occasions where I’ve ordered something and the staff weren't sure it was the right fit for my setup, I received a personal email asking for clarity.

It’s this level of service that keeps me coming back. They are big enough to have what you need and have been around long enough to truly understand the market, yet they remain small enough to care about the individual customer

Always had a warm welcome here with good advice on equipment choices and compatability.
with great prices and I have often recieved a discount on my purchases this markes my seventh visit and I will be going back soon for narrow band filters.
Zoltan is very well versed in the equipment he sells.

I think all of us are worried when we order from somewhere for the first time, I was I saw a review of the Zwo Seestar S50 on the BBC Sky at Night online magazine which said to buy it from 365 astronomy

I really wanted to order face to face in a shop but took a risk and ordered from online, as they offered the lowest price I could see in the country with free shipping, I ordered it late Saturday Night and it was delivered Tuesday morning, in stock and right to my door via DPD.

Brilliant service, I will be using them again.

I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s product advice, product exchanges or returns. Fast delivery on orders too - you’ll never miss a clear sky! Highly recommended.

An Astronomy emporium. A vast range of top quality products at competitive prices. Zoltan and the team have vast experience and product knowledge and are always happy to guide, help and advise. These guys are my number 1 Astronomy goto. Always highly recommended.

Speedy delivery and excellent customer service. Can highly recommend

Excellent range of products and amazing service!
I ordered an Optolong L-Pro clip in filter, price was spot on and delivery was super quick too.
Will definitely be returning to buy from these guys again. Cheers!

365 have been very helpful a couple of times with items that were not readily available elsewhere. Prices very good and service and delivery excellent.

Excellent customer service. I had an issue with a defective item and they dealt with it brilliantly. Good and fast communication. Very recommended!

Just purchased an Astronomik filter. Great service from 365 Astronomy as usual. Zoltan is very knowledgeable and always happy to help.

My go to supplier. Excellent service and friendly staff.

Helpful staff, good knowledge and advice and incredibly fast delivery. Overnight delivery to Northern Ireland.

Purchased a astro camera two days ago faulty item sent item back brand new replacement the next day dealt with 365 astronomy over the years always 100% professional knowledgeable and fantastic company to deal with 100% recommend excellent company

I always buy my astronomy gear from 365 Astronomy, the team are always helpful and resolve any issues quickly. I usually pick stuff up, but when I can't they post out really quickly.

First time with this Vendor, I ordered about 200 pounds of astronomical stuff. After a while I deleted my order because I did not reach the 200 £ excluded VAT for shipping outside UK (required by Brexit rules, but the website allowed the transaction nevertheless). Then I asked for a refund several days ago and it is still to come (it is a matter of few seconds - as I experienced with many other stores). Bottom line, I advice the managers to be more quick at least when refunds are involved, and to update the website to manage the 200 pounds limit better because it does include the VAT. I give average rating because I ve read many other customers are satisfied and do not wish to go the extra mile with my review.

Prompt delivery. Good communication. The lens I ordered was as advertised and arrived in good condition.

More excellent service from Zoltan and John.

I ordered a few bits and pieces which arrived very well packed the next day.

Thanks for your help and great service.

Friendly and helpful people who make transactions and delivery easy. Good communications keep customers informed and their prices are very competitive.
I have no hesitation in recommending Z and his team.

Good communication and delivery of my Vixen accessory

Very difficult throughout, lots of misunderstandings and the highlight of the transaction was the return policy.

I did mention that the return policy was easy, which it was. What I didn’t know about was the return policy for my money…