RoughTrax 4x4 Reviews 

14,663
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Checked stock on the website, it was available to collect. I was down in Bristol for the day so popped in to collect. Really friendly people and great service. Will definitely be using their services... See more

Rated 5 out of 5 stars

Once again, I'm very happy and grateful for the prompt service and helpful staff at RoughTrax 4x4. I placed my order for a complete engine service kit for my '92 Land Cruiser, Turbo 4.2. The kit inclu... See more

Company replied

Rated 5 out of 5 stars

Basically a great company. Website good with lots of products which are not easy to find elsewhere, with useful info and accurate details. Everything is sent quickly and, more importantly, VERY well p... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a service kit online from RoughTrax 4X4. The order arrived very quickly, was well-packaged, and was handed to me directly, rather than being left outside like many delivery comp... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

Sourcing trusted parts is easy with RoughTrax, with over 35,000 dedicated Toyota 4x4 parts in stock we pass our knowledge and experience through the parts we supply. Offering a next day delivery on the widest range of Toyota 4x4 parts in UK & Europe we are sure to help you find the perfect part for any Toyota 4x4.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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No recent history of asking for reviews

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4.9

All reviews

(14,663)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

All products in stock and delivered very quickly.
Absolutely first Class.

September 18, 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

So pleased that your orders arrived quickly.
Your review made us smile, thank you Alan.
From Julie and Everyone at RoughTrax

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Rated 5 out of 5 stars

Excellent service

Excellent service

September 10, 2024
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Reply from RoughTrax 4x4

Perfect, thank you!
We try our very best so your review means a lot to us.
From Julie at RoughTrax

Rated 5 out of 5 stars

The product is great quality and a very…

The product is great quality and a very reasonable price. Good easy service

September 17, 2024
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Reply from RoughTrax 4x4

Hi Matt
Wonderful comments thank you.
Glad you find our service easy to use and you are pleased with the quality.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Had a very helpful discussion regarding…

Had a very helpful discussion regarding parts for my Hilux and then parts delivered very quickly 5 star experience

September 16, 2024
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Reply from RoughTrax 4x4

Hi B Batey
Glad our team were helpful and your parts arrived quickly.
Much appreciated
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

Good customer service

Good customer service

September 10, 2024
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Reply from RoughTrax 4x4

That's very kind thank you.
Really appreciate the five star rating too.
From Julie and Everyone at RoughTrax

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Rated 5 out of 5 stars

Great service.great prices and quality…

Great service.great prices and quality of items great for pattern parts.keeps my old truck on the road.

September 16, 2024
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Reply from RoughTrax 4x4

Great to hear that you are happy with our prices and parts.
We try our best to help keep the old Toyotas up and running!
Thanks from Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

The BEST 👌🏽

Vast variety, accurate, professional packaging, fast shipping and good prices...what more can you ask for?

September 10, 2024
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Reply from RoughTrax 4x4

Hi Mahmoud
We loved reading your review.
Glad you were happy with our range of products and quick delivery.
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

Possibly because I couldyour…

Possibly because I couldn’t make your ‘on line’ service work so I spoke to a very helpful young lady. Very efficient, fast and reliable service. Will definitely use you again.
Many thanks, Chris Wilson.

September 16, 2024
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Reply from RoughTrax 4x4

So pleased that the team were able to help you with your order.
Thank you for the five star rating too.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Excellent service & product knowledge

From my initial phone call and the greeting, my enquiry was dealt with very efficiently. Jim has a vast knowledge and guided me through my requirements.
I have placed an order with Jim, and loook forward to placing more orders in the very near future.
Well done & Thank you

September 16, 2024
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Reply from RoughTrax 4x4

Hi Sam
Thank you for sharing your experience of using our services. I have passed on your kind words to Jim who says he was happy to help.
From Julie and Everyone at RoughTrax

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Rated 5 out of 5 stars

I couldn’t do without you Roughtrax

I couldn’t do without you Roughtrax! First class company. You always have the part I need for my 2005 Landcruiser, and I usually have a choice of different parts including Toyota original. The website is informative and easy to use. I always receive my order promptly and informed all the way. Faultless and an example of how other companies should do it. Thank-you.

September 14, 2024
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Reply from RoughTrax 4x4

Amazing review, thanks John.
So pleased that we have been able to help you with your Landcruiser.
Your comments mean a lot to all of us at RoughTrax.
From Julie at RoughTrax

Rated 5 out of 5 stars

Parts delivered on time

Parts delivered on time , good quality

September 15, 2024
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Reply from RoughTrax 4x4

Hi Steve
Glad that your order arrived on time and you are happy with the quality.
Much appreciated
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Always a great service With good parts…

Always a great service With good parts that fit and a quality that is much the same as OE Thank you

September 8, 2024
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Reply from RoughTrax 4x4

Hi E Northway
We loved reading your review.
So pleased that you have been happy with our service and the quality of our parts.
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

Good service

The parts were in stock and promptly shipped.

September 8, 2024
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Reply from RoughTrax 4x4

Hi Angus
Great to hear that we had what you needed and it left us quickly.
Much appreciated
From Julie and Everyone at RoughTrax

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Rated 5 out of 5 stars

good quick pick up

good quick pick up. ordered late evening. Had a email 9.40 the following day that order was ready to pick up.

August 29, 2024
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Reply from RoughTrax 4x4

Hi Simon
So pleased that the team were able to get your order ready so quickly.
Thanks for the five star rating too.
From Julie and All of Us at RoughTrax

Rated 1 out of 5 stars

Replacement brake pads ordered on the…

Replacement brake pads ordered on the Saturday the week before they were required - allowing 5 working days for delivery - Royal Mail (not regal by any extent) sent messages from the Wednesday / Thursday / Friday saying they had the consignment in hand but had not been able to deliver : Roughtrax 4 x 4 had completed their Side of the bargain but badly let down by Royal Mail - result is that I will have to go 30 miles to Autofactors to get replacement pads in time for car’s Mot on Monday - Roughtrax please remove Royal Mail from your delivery options - THEY ARE DAMAGING YOUR BUSINESS REPUTATION

September 13, 2024
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Reply from RoughTrax 4x4

Hi Nick
We are sorry to hear that you had such a terrible experience with Royal Mail. We will pass on your feedback to them. Some areas seem to get better service from them than others.
We offer the £4.50 service as it's the cheapest option for people not in a hurry for small items such as seals etc. I would always advise selecting the £6.99 courier option in future as tracking is better too.
Appreciate the feedback and apologies again
Julie at RoughTrax

Rated 5 out of 5 stars

My experience with Roughtrax has been…

My experience with Roughtrax has been good in eight years of dealing with this supplier. They have been helpful efficient and delivered on time my orders as ordered from them.

September 6, 2024
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Reply from RoughTrax 4x4

Hi Mustafa
Wonderful comments about the service you have received over the years. Lovely to hear that the team have been helpful and your orders have arrived on time.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Very easy site to work and good value

Very easy site to work and good value

September 12, 2024
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Reply from RoughTrax 4x4

So pleased that you find our website easy to use.
Glad you feel the parts are good value.
Thanks from Julie and the RoughTrax Team

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Rated 5 out of 5 stars

Always a good selection of parts and…

Always a good selection of parts and reasonable prices

September 10, 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Rick
Great to hear that you are happy with our product range and prices.
Much appreciated
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Great service as usual.

September 10, 2024
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Reply from RoughTrax 4x4

We try our very best, so thank you George.
Great to receive the five star rating too.
From Julie and Everyone at RoughTrax

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