Well constructed frames, nice touches like proper frame sticky tape to hold the picture in place, excellent YouTube videos on how to apply the tape and string packs. Good communication about progress,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely top-tier frames for anyone serious about their collection. The wood-grain finish is beautiful and feels substantial, but the real star is the ArtGlass AR 70. It is virtually invisible, the... See more
Company replied
Brilliant service, have ordered a few frames now, with most needing slight alterations to the mounts. Nothing was too much trouble and always friendly helpful replies, frames, art glass and mounts all... See more
Company replied
This is the second time I’ve bought frames from this wonderful company. The choice of colour is incredible and the quality is fantastic. They make any print look way more expensive and are just so... See more
Company replied
Company details
Written by the company
RUBIX FRAMES began in 2015 with a simple idea: to craft beautifully made frames that stand the test of time. Since then, we’ve proudly created and delivered thousands of frames to homes around the world—each one designed to protect and showcase something truly meaningful. Every wooden frame is made to order using high-quality, acid-free, conservation-grade materials. We take pride in knowing that what we create goes on to preserve your memories, elevate your spaces, and become part of your everyday life. It’s a privilege that brings us genuine joy. We don’t just make frames—we help tell your story. And that’s what inspires us every day.
Contact info
RUBIX FRAMES, Unit 7 Bakers Yard, Marsh Barton, EX2 8RG, Exeter, United Kingdom
- rubixframesltd@gmail.com
- www.rubixframes.co.uk
Great Customer Service
Wanted to give a big shout out to Leo and the great customer service I received. I inadvertantly purchased the wrong frame but it was changed with the minimum of fuss and on this occasion at no extra cost for postage. Have used them before and will do so again without hesitation.
May 9, 2025
Unprompted review
Advertisement
10/10 service
10/10 service. The frames arrived quickly and look stunning! Slight error with one of the frames but Leo quickly resolved it for me within a couple of hours of me raising it - no quibble. I also love the little personalised postcard included in the package. This company is fantastic in every aspect! Thank you Rubix!
April 28, 2025
Unprompted review
Reply from rubixframes.co.uk
(Thank you !)
Great Company
Super nice frames and the customer service is fantastic. I've already bought from them multiple times and wouldn't hesitate to buy again (I probably will).
January 30, 2025
Unprompted review
Reply from rubixframes.co.uk
Cheers Sam!
Brilliant frames & service
Brilliant frames & service. I will be back for more. Art glass & black. Pure quality & worth every penny. Thanks RF.
November 1, 2024
Unprompted review
Reply from rubixframes.co.uk
Thank you!
Great frames for showcasing video games
Easy order experience, arrived in good time and great quality product.
October 21, 2024
Unprompted review
Advertisement
Absolutely fabulous people to deal with…
Absolutely fabulous people to deal with - and a quality frame with fabulous art glass at a fraction of price my high street framer wanted.
Delivery was rapid, communication fantastic.
Looking for more things to buy frames for…
August 12, 2024
Unprompted review
LOVE LOVE LOVE
I buy all my CD frames from Rubix Frames, and I have never had any issues at all!
They are truly the reason I love to shop small because they even wrote me a thank you note acknowledging that I’ve purchased a few times now.
Thank you so much!
July 1, 2024
Unprompted review
Really good quality
Really good quality and excellent customer service. I’ve ordered multiple times from these guys and have never had ANY issues AT ALL. Pricing is reasonable and you get much more for your money than buying via Amazon, etc. Postage is also really quick and you’re kept up to date the entire time.
June 8, 2024
Unprompted review
Very Poor Frame quality
CD frames were extremely poor quality for the price. Delivery times were great but the poor product quality alone is more than enough to keep me from coming back. Would not recommend.
February 28, 2024
Unprompted review
Advertisement
Fantastic experience buying my poster…
Fantastic experience buying my poster frames. Spoke with Leo who was lovely! I am super pleased, thanks guys!
February 23, 2024
Unprompted review
Lying about the price
Lying about the price. Does not include tax in the price advertised and only adds tax when your at the checkout.
February 1, 2024
Unprompted review
Great Company, Great Product, Great People
Had a brilliant experience dealing with Rubix. When I ordered the incorrect type of frames (ordered DVD instead of Blu Ray). I contacted Rubix who were super helpful, really understanding and just made sure everything was sorted. I sent back the old ones but they sent the new ones with no extra charge and were super communicative throughout. Have recommended these to my colleagues and friends and would 100% use them again
October 13, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.