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3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Adrienne was wonderful!

Adrienne was wonderful!
She assisted me in the very best way possible.
Five stars to Adrienne in customer service.
She rocks!

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Our customer rep is top-notch!

Every time dealing with our rep has been pain free. He is very knowledgeable on the products we use and often can suggest solutions that were previously not thought about. I never worry when dealing with Rugged Notebooks knowing that Michael is handling our order.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

We were trying to place a HOT order

We were trying to place a HOT order. The sales person who created that order was out of the office. No one could make the order happen. Not sure how that is even possible. We'll place our order elsewhere.

November 12, 2025
Unprompted review
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