The worst quality rugs I have ever come across literally paper thin!! Horrible cheap looking design nothing like the images they portray on the website. Edges are folded over and snitched giving it an... See more
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See what reviewers are saying
Excellent service! I called customer service with a query & they were very helpful. Ordered two sheepskin rugs. Was kept informed of dispatch & tracking. Delivery within a week & on time. Rugs wer... See more
Easy ordering, fast delivery, and the 3 flokatis I bought are nice and soft, thank you so much. But - they shed worse than a dog in spring. The white fluff is everywhere, there are, quite literally, h... See more
Extremely hard wearing - we would know - we have a toddler! Easy to clean. Elegant, beautiful design. Makes our living room very homey! Wonderful service. Couldn't praise Rughouse enough!
Company details
Information provided by various external sources
UK Rug retailer specialising in high quality Natural rugs including sheepskin rugs, wool rugs, flokati rugs, modern rugs, traditional rugs and Icelandic sheepskin rugs. All our rugs are delivered free within the UK.
Contact info
J.C. Household Ltd, Dyers Brook, GL12 7JW, Wotton-Under-Edge, United Kingdom
- 01453 842493
- info@jchousehold.com
- www.rughouse.co.uk
3.2
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I’d give it zero if I could
I’d give it zero if I could , twice my orders were cancelled because of zero stock , absolute joke of a company
August 4, 2020
Unprompted review
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Shedding flokatis, bad customer service
Easy ordering, fast delivery, and the 3 flokatis I bought are nice and soft, thank you so much. But - they shed worse than a dog in spring. The white fluff is everywhere, there are, quite literally, hands full of it every day. Hoovering, brushing, washing - nothing helps. But what really put me off was that when I wrote to the seller, telling them I wasn't happy and asking them for help to end this enormous amount of shedding even after weeks and weeks, they had neither the professionalism nor the courtesy to respond.
November 2, 2018
Unprompted review
Fantastic
Cannot fault both customer service and product quality, nothing as too much trouble.
I needed my rug in a hurry just a couple of days before Xmas and they did not fail to deliver
Impressive service both online and when I called in a panic to check if I would have my rug for Xmas
I am in Scotland so it wasn't just next door but I still got my rug the next day
Highly recommended!!!
January 21, 2017
Unprompted review
We love our rug!
Extremely hard wearing - we would know - we have a toddler! Easy to clean. Elegant, beautiful design. Makes our living room very homey!
Wonderful service. Couldn't praise Rughouse enough!
January 19, 2016
Unprompted review
Great customer service, good quality product.
I ordered a beautiful, colourful rug for our lounge. It was easy to use their
website and the rug arrived 2 day later from Ireland. Well packaged.
A packet of sweets fell out when I unrolled the rug, which I think is a nice touch. Really good quality rug, it looks fantastic.
June 17, 2015
Unprompted review
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good for rugs!
very good speedy service. Good products at a reasonable price
August 29, 2013
Unprompted review
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