Rydal is my company's IT service provider, as such I have been having regular communications with Stefan for the greater part of this year. He is quick to respond, always happy, and eager to help even... See more
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Great service and help from the Rydal team but in particular Holly who sorted out our new phone contracts and then also Dipali who assisted us thereafter to set it all up. Clear and efficient support... See more
Stefan was very knowledgable about what was needed to get my laptop all the required programs and access and I was able to start working promptly. His manner was chatty and helpful and I am always hap... See more
With the help of Holly Wilkinson, she helped us as we were miss-lead by a third party. As we chose to stay with Rydal they had provided us with a good broadband and handset solution and updated us wit... See more
Training session with Holly was…
Training session with Holly was fantastic, she was very knowledgeable about the Communicator application and Curo. All our needs were covered and explained in a clear and understandable way.
June 16, 2023
Unprompted review
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DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
May 24, 2023
Unprompted review
VERY POOR SERVICE
VERY POOR SERVICE , After having confirmation that no termination fees applied but it later turned out that the girl who sent the email had made a mistake. we were billed a massive fee.
Very un trustworthy and the rreason we transfered to another company was due to the poor service we were receiving anyway .
December 7, 2022
Unprompted review
DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
April 14, 2022
Unprompted review
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