S2AS - Surface 2 Air Sports Reviews 116

Rude and arrogant. I will be buying elsewhere.

Damaged in transit.

Received my Oakley portal x - I noticed the one arm popped off. The packaged was damaged while in transit to me. I sent a email I was asked to send a short video to explain the damage - I had a quick responds and was told to send back the damaged glasses and was changed to a new better set.
Thank you S2AS - highly recommend.

I popped in to the shop for a new boat wake board
They had a huge selection of boards but I was unsure which one was best for me
I explained my style of riding and told them I was using my park board for riding behind the boat
Glen clearly explained the difference between each board and recommend the correct board for me with the correct binding for me as well
They set my board up & fitted the binding all ready for me to ride
I got really excited when I arrived home booked a boat for the next day
My first boat session I cut out wide paused and gave it my best progressive edge BOOM !! The pop off the board was excellent the height was amazing 60% more pop than I ever expected wow what an amazing performance in board the binding locked in 🤙
My best ride ever what a game changer
All thanks to the help, advice & assistance from the lads in the shop

Highly recommend for honest advice & supplied excellent equipment 🤙

Angelo at S2AS was super helpful and despite the time difference (I'm located in USA) very quick to respond - like 24/7. I would definitely buy here again in the future

Proactive in securing my account against fraud. Offered to pay 1/2 my shipping of $60...super kind. Would buy from them again...and again, as my wing foiling progresses...Slingshot LTF...hint hint...

Angelo was really helpful and kept me informed about my order. Highly recommend S2AS!

Went in wanting a new snowboarding setup, but not wanting to feel pressured to buy with a hard sell. Felt all the guys I spoke to were knowledgable, patient, and spoke of the positive of negative of each product I was interested in.

Bindings were not in stock when I was there, but Angelo organized ordering them in for me, and let me know when they went online. Thanks Angelo.

Big thanks to everyone there, great to have a dedicated snowboard shop (in winter) where I can go get what I need.

Brilliant communication from the team at S2AS for my purchase of a new snowboard.

They were flexible on price and payment and really went out of their way to make sure I was happy with my purchase.

Not to mention my shiny new board arrived safely the next day!

Great shop, I am looking forward to using them again in the future.

Excellent company, great stock and staff are really helpful, Oli and Glenn went above and beyond to help me get the jacket I wanted in my size, will definitely use this company again

I exchanged a few emails with Angelo with some questions about snowboards and got a quick and informative response. Just what I was looking for!

Much appreciated

Excellent customer service!!!
The guys have enough knowledge to advise and recommend equipment.

Ordered a pair of snowboard boots online which stated 1-3 business day delivery. I was then told they would have to be ordered from the supplier, so I had an 8 day wait for delivery. Just be aware that you may be met with the same issue.

Unfortunately our back pack order didn't arrive. We called S2AS and got straight through to a real human being who promised to call us back, after looking into the problem. He did! He couldnt put his finger on the cause of the problem but offered to supply another back pack with next day delivery. Which he did! It arrived the next day. It is so refreshing to receive real customer service. Well done S2AS!

Great service as always

Started an online chat to get some advice around buying my first wakeboard. Jamie was brilliant and gave me great customer service and advice. He offered recommendations on products and tips on what types of kit to look at. Can't fault a thing, thank you so much Jamie!

Top guys, Jamie was great and went out of his way for me as a first time customer. Cheers mate !

Fantastic team. I recently purchased a paddleboard. Unfortunately there was an item missing from the package, no fault of S2AS as I bought a package which they did not open. Within a few hours of me emailing I received a phone call and the missing item was sent out the same day at no extra cost.
Delivery was amazingly quick. Great customer services. Will 100% purchase from Surface2 Air Sports for any of my water sports needs.
Highly recommend.

Always have great service from the S2AS crew! All the guys I have dealt with go above and beyond to help with our wakeboarding needs. I have purchased a bundle of wakeboards and bindings from them over the years and wouldn't hesitate to recommend them. 2020 they managed to get a board/bindings out literally hours before lockdown to ensure it was ready for my wife's birthday.....

Today I purchased a board for myself, and as ever the service was bang-on.

The informative videos about the available boards are amazing and when I had a question regarding the right size and type of board for myself I got a response instantly!