Impossible to take a pic of your passport on their system no scans or photocopies allowed. When you fit the passport into the screen it obscures the button to press to take the photo. I am taking my... See more
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Just tried for the second time to go through the long process to open their new 4% savings account. You have to take a video of yourself, and when you get to taking a photo it cannot be changed to the... See more
new account backed by Natwest looks good - but is a trap. Once you've opened it there is no access to the new versions with higher rates - basically a kicking for existing customers. There's no work... See more
Wanted me to submit lots of information about where my money comes from. Understand money laundering regs but theres other options out there that dont ask for this. Im not trying to hide anything but... See more
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2.3
Poor
69 reviews
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The dark ages of banking
A good website. But ISA transfers are done as they were in the dark ages: if you want to transfer your ISA to another provider, SAGA require your signature and not a lot of banks realise this. When SAGA eventually do the transfer, they send a cheque to your new provider. Yes, a cheque. My transfer is still not complete after 10 weeks.
December 12, 2022
Unprompted review
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Not easy at all
Created an account, which was straightforward
I was unable to verify details with my Bank
The Bank confirmed this happens occasionally with on-line accounts, however I was not reassured
Decided to make a small transaction and yet it would not go through
Will go with another savings provider
November 9, 2022
Unprompted review
Easy to set up
Easy to set up. The instructions clearly state that your linked account will not be able to verify a Saga account and sort code. Transferred £1 from a linked account and it was in my new Saga account in 5 minutes.
November 8, 2022
Unprompted review
Complicated
Pain trying to register, got so far then it crashed. Will just stay where I am.
November 2, 2022
Unprompted review
Simple and easy
Simple, easy to sign up and so far so good. I have been with Saga before and only left when the interest rate dropped. Cheers guys.
April 14, 2022
Unprompted review
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Overall Good Experience
Overall Good Experience. The account was easy to open and funds are moved and updated quickly. The online service is clear and easy to use. The interest rates are OK - not the best, but not too far off.
The downsides are:
- The use of 'bonus rates' .. why bother ? just another thing to remember, just update the rates with whatever best can be offered - it is a variable account after all.
- The 100k limit is not enough - the reason for 4 stars not 5. Sure the FSCS guarantee is only 85k, but competitors such as Paragon have a 500k limit.
So only useful for medium savings.
November 9, 2021
Unprompted review
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