This company does not honour its self promotion of 12 hour turn around for emails and they do not answer the phone number presented as it rings once then enters a standard engaged tone. I ha... See more
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Thanks to PayPal, I made a mess of an order with Sakertool. It whizzed through automatically and suddenly my account was debited for two patio tools instead of one AND the delivery address was wrong.... See more
Company replied
We ordered 2 of Sakertool’s ergonomic chairs but unfortunately couldn’t assemble because of our arthritis! They are a wonderful product and our daughter did assemble one and was very comfy but we real... See more
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This company are not very good at it they don’t deal with complaints and completely ignore emails and contact is impossible AVOID THEM DO NOT BELIEVE THERE ADVERTISING
Company replied
Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
Disappointed with the product due to…
Disappointed with the product due to battery issues but the customer service and solving my problem was excellent. So thank you Celia for your help.
June 4, 2026
Unprompted review
Reply from Sakertool
Dear John,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced battery issues with the product and regret any inconvenience this may have caused.
We are very pleased to know that your concern was resolved and that you were satisfied with the service provided. It is always encouraging to hear that our team was able to assist you effectively.
We truly appreciate your understanding and your valuable feedback, which helps us continue improving both our products and service.
Best regards,
Sakertool
A minor issue was resolved very quickly…
A minor issue was resolved very quickly in a very professional manner.
June 5, 2026
Unprompted review
Reply from Sakertool
Dear Don,
Thank you for your feedback. We are delighted to hear that your issue was resolved quickly and professionally.
Providing prompt and reliable support is very important to us, and it is rewarding to know that your experience reflected this. We sincerely appreciate your kind words and your trust.
Best regards,
Sakertool
Received the camera really quickly
Received the camera really quickly. It it wasn’t for me. So I emailed asking to return it.
What a surprise! Their support team responded within 2 days, agreed a refund immediately, without question. What support!!! Well done.
June 1, 2026
Unprompted review
Reply from Sakertool
Dear Karen,
Thank you very much for sharing your experience with us.
We’re glad to hear that your return request was handled quickly and that our support team was able to process your refund without delay. Providing a smooth and hassle-free experience is very important to us, and we’re happy we could assist you promptly.
We truly appreciate your kind words and support. If you need anything in the future, we’re always here to help.
Best regards,
Sakertool
The multi function pipe wrench offers a…
The multi function pipe wrench offers a solid and dependable feel, ideal for plumbing and mechanical work.
May 24, 2026
Unprompted review
Reply from Sakertool
Dear Weston,
Thank you for sharing your experience with the multi-function pipe wrench. We are pleased to hear that it provides a solid and dependable feel, making it well-suited for both plumbing and mechanical work.
We remain committed to delivering high-quality, reliable tools that help our customers work efficiently and with confidence. Your feedback is highly valued and encourages us to continue improving our products.
If you have any questions or require further assistance, please do not hesitate to contact us.
Best regards,
Sakertool
A compact and sharp portable…
A compact and sharp portable double-sided saw that makes cutting smoother and easier while maintaining good control.
May 24, 2026
Unprompted review
Reply from Sakertool
Dear jensen,
Thank you for taking the time to share your feedback on our portable double-sided saw. We are pleased to hear that you find it compact, sharp, and effective in delivering smoother, easier cutting while maintaining good control.
We are committed to designing practical and reliable tools that enhance efficiency and user experience. Your comments are greatly appreciated and will be shared with our team as we continue to improve our products.
If you have any questions or need further assistance, please feel free to reach out at any time.
Best regards,
Sakertool
Screw extractor works effectively on…
Screw extractor works effectively on damaged screws and saves a lot of repair time.
May 23, 2026
Unprompted review
Reply from Sakertool
Dear Beckham,
Thank you for sharing your feedback on the screw extractor. We are pleased to hear that it works effectively on damaged screws and helps save a significant amount of repair time.
We are committed to providing practical and reliable tools that improve efficiency and make repair work easier for our customers. Your comments are greatly appreciated and will be taken into consideration as we continue to improve our products.
If you have any questions or need further assistance, please feel free to contact us at any time.
Best regards,
Sakertool
Portable double-sided saw cuts smoothly…
Portable double-sided saw cuts smoothly and is useful for different types of materials.
May 24, 2026
Unprompted review
Reply from Sakertool
Dear Alexander,
Thank you for your valuable feedback regarding our portable double-sided saw. We are pleased to hear that it delivers smooth cutting performance and performs well across different types of materials.
At Sakertool, we are committed to providing reliable, high-quality tools that meet the needs of both professionals and DIY users. Your satisfaction is very important to us, and your comments are greatly appreciated as they help us continue to improve our products.
If you have any further questions or require assistance, please do not hesitate to contact us.
Best regards,
Sakertool
Sakertool offers very practical outdoor…
Sakertool offers very practical outdoor tools. The mini chainsaw is compact but powerful, making garden work fast and easy. Highly recommended!
April 16, 2026
Unprompted review
Reply from Sakertool
Dear Thomas,
Thank you so much for taking the time to leave us a 5-star review.
At Sakertool, we strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing Sakertool!
Best regards,
Sakertool
This chainsaw chain sharpening jig…
This chainsaw chain sharpening jig works great for maintaining sharp chains. Setup is simple, cutting performance improves noticeably, and customer support was excellent. Highly recommended!
May 6, 2026
Unprompted review
Reply from Sakertool
Dear Odalys,
Thank you for sharing your experience with our chainsaw chain sharpening jig!
We’re delighted to hear that you found the setup simple, that it noticeably improved your cutting performance, and that our customer support met your expectations. Your high recommendation means a lot to us and encourages our team to continue delivering quality products and excellent service.
Best regards,
Sakertool
The product I received was not as described
The product I received was not as described, A wireless Dashcam, that wasn't wireless, however, Sakertool responded to my email and issued a full refund immediately. Perfect customer service.
May 26, 2026
Unprompted review
Reply from Sakertool
Dear Beverley,
Thank you for sharing your experience with us. We sincerely apologize that the product did not meet your expectations and was not as described.
We’re glad that our team was able to respond quickly to your email and issue a full refund. Your kind words about our customer service mean a lot to us, and we appreciate your understanding and patience.
We hope to have the opportunity to serve you again with products that meet your expectations.
Best regards,
Sakertool
Spray gun
I ordered a spray gun which unfortunately, got delivered to a different place than agreed. Klaus was extremely helpful in trying to resolve the issue
May 26, 2026
Unprompted review
Reply from Sakertool
Dear Loretta,
Thank you for taking the time to share your experience.
We sincerely apologize for the inconvenience caused by the delivery of your spray gun to the incorrect address. We are, however, pleased to hear that Klaus was able to assist you and provide support in resolving the issue. Your recognition of his efforts is greatly appreciated and will be shared with him and our team.
We are committed to ensuring that every customer receives timely and reliable service. If you require any further assistance or have additional questions, please do not hesitate to contact us.
Thank you again for your understanding and support.
Best regards,
Sakertool
Drilling positioning ruler improves…
Drilling positioning ruler improves accuracy and helps avoid mistakes during installation or DIY projects.
May 22, 2026
Unprompted review
Reply from Sakertool
Dear Soren,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that the drilling positioning ruler has helped improve accuracy and supported you in avoiding mistakes during your installation and DIY projects. Your positive experience is very important to us and encourages us to continue providing reliable and practical tools.
We truly appreciate your support and trust. If you have any further questions or require assistance in the future, please feel free to contact us at any time.
Best regards,
Sakertool
Very good service
I was sent the wrong item. Customer services responded really quickly and my money was refunded within days. I was very impressed.
May 25, 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you very much for your feedback!
We sincerely apologize again for the inconvenience of receiving the wrong item. We are, however, very pleased to hear that our customer service team was able to respond quickly and process your refund within a few days.
Your satisfaction is very important to us, and we truly appreciate your understanding and patience. Thank you for giving us the opportunity to resolve the issue promptly.
We hope to serve you again in the future under better circumstances.
Best regards,
Sakertool
Magnetic portable light is extremely…
Magnetic portable light is extremely useful for working in dark or tight spaces. It attaches easily to metal surfaces and provides bright, focused lighting exactly where needed. The portability and flexibility make it a very practical tool for workshops and emergency situations.
May 20, 2026
Unprompted review
Reply from Sakertool
Dear Francis,
Thank you very much for your kind feedback!
We are delighted to hear that the magnetic portable light has been useful for your work in dark and tight spaces. It’s great to know that you find it easy to attach, bright, and practical for providing focused lighting where needed, especially in workshops and emergency situations.
Your satisfaction and support mean a lot to us. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Sakertool
Portable welding machine offers strong…
Portable welding machine offers strong and stable performance in a compact size. It is suitable for small repair jobs, DIY projects, and light professional use. The portability makes it easy to carry anywhere, while still delivering reliable welding output. Highly recommended for practical users.
March 5, 2026
Unprompted review
Reply from Sakertool
Dear Madison,
Thank you very much for your positive feedback!
We are delighted to hear that the portable welding machine is meeting your expectations and performing well for small repair jobs, DIY projects, and light professional use. It’s great to know that you find its compact size, portability, and stable welding output helpful and reliable.
Your satisfaction and recommendation mean a lot to us. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Sakertool
Multi function pipe wrench provides…
Multi function pipe wrench provides strong grip and stability during plumbing work. It handles different pipe sizes effectively and feels comfortable to use even during longer tasks. The build quality is solid, making it a reliable tool for repair and maintenance work.
March 12, 2026
Unprompted review
Reply from Sakertool
Dear David,
Thank you for your thoughtful feedback! We’re glad to hear that the multi function pipe wrench has provided a strong grip and stable performance during your plumbing work.
It’s great to know it handles different pipe sizes effectively and remains comfortable to use even during longer tasks. We’re also pleased that you find the build quality solid and reliable for repair and maintenance work.
We truly appreciate you sharing your experience and hope the tool continues to support your projects well.
Best regards,
Sakertool
product is absolutely useless won't…
product is absolutely useless won't even remove light stains so forget about cleaning your oven with it as in their promo video basically a con so don't buy it.
May 8, 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you for taking the time to share your feedback. We’re very sorry to hear that the product did not meet your expectations and that you were dissatisfied with its performance.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Mini flashlight is lightweight
Mini flashlight is lightweight, bright, and very useful for emergency or night work situations.
May 17, 2026
Unprompted review
Reply from Sakertool
Dear kellan,
Thank you for your positive feedback! We’re glad to hear that the mini flashlight has proven to be lightweight, bright, and useful for emergency and night work situations.
It’s great to know the product is meeting your needs in practical situations where reliable lighting is important. We truly appreciate your support and trust in our products.
We hope it continues to serve you well whenever you need it.
Best regards,
Sakertool
Mini chainsaw again performs well for…
Mini chainsaw again performs well for quick trimming and small wood cutting jobs.
March 25, 2026
Unprompted review
Reply from Sakertool
Dear Maxwell,
Thank you for your continued feedback! We’re glad to hear that the mini chainsaw is performing well for your quick trimming and small wood cutting tasks.
It’s great to know the tool remains useful and reliable for your needs. We truly appreciate your support and trust in our product.
We hope it continues to serve you efficiently in your future projects.
Best regards,
Sakertool
Broken screws are easier to handle with…
Broken screws are easier to handle with the screw extractor. Strong grip, simple use, and saves time during repairs.
May 3, 2026
Unprompted review
Reply from Sakertool
Dear Leo,
Thank you for your positive feedback! We’re glad to hear that the screw extractor has made it easier for you to deal with broken screws during repairs.
Its strong grip and simple operation are designed to save time and reduce frustration, so it’s great to know it has been helpful in your work.
We appreciate you sharing your experience and hope the tool continues to serve you well in future projects.
Best regards,
Sakertool
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