We ordered a garden tool - essentially a couple of wire brushes with a long screw together handle for cleaning in/between the edges of patio slabs, decking, etc. Sadly the supplied long screw i... See more
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Bought a fore and aft dashcam from sakertool. The model pictured had a suction cup attachment , which I ordered but the one supplied had a glued on attachment which are hard to remove. When i queried... See more
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Bought a FotoCube digital Calendar and photo viewer last December and the screen froze by summer, tried to reset as the device requested but no physical buttons. Tried contacting the company via the e... See more
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How this company function taking into consideration the appalling customer service, and cheaply made products is beyond comprehension. I am surprised only 53% of Trust pilot reviews are 1 star. I pu... See more
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Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
Magnetic portable light is extremely…
Magnetic portable light is extremely useful for working in dark or tight spaces. It attaches easily to metal surfaces and provides bright, focused lighting exactly where needed. The portability and flexibility make it a very practical tool for workshops and emergency situations.
May 20, 2026
Unprompted review
Reply from Sakertool
Dear Francis,
Thank you very much for your kind feedback!
We are delighted to hear that the magnetic portable light has been useful for your work in dark and tight spaces. It’s great to know that you find it easy to attach, bright, and practical for providing focused lighting where needed, especially in workshops and emergency situations.
Your satisfaction and support mean a lot to us. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Sakertool
Portable welding machine offers strong…
Portable welding machine offers strong and stable performance in a compact size. It is suitable for small repair jobs, DIY projects, and light professional use. The portability makes it easy to carry anywhere, while still delivering reliable welding output. Highly recommended for practical users.
March 5, 2026
Unprompted review
Reply from Sakertool
Dear Madison,
Thank you very much for your positive feedback!
We are delighted to hear that the portable welding machine is meeting your expectations and performing well for small repair jobs, DIY projects, and light professional use. It’s great to know that you find its compact size, portability, and stable welding output helpful and reliable.
Your satisfaction and recommendation mean a lot to us. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Sakertool
Multi function pipe wrench provides…
Multi function pipe wrench provides strong grip and stability during plumbing work. It handles different pipe sizes effectively and feels comfortable to use even during longer tasks. The build quality is solid, making it a reliable tool for repair and maintenance work.
March 12, 2026
Unprompted review
Reply from Sakertool
Dear David,
Thank you for your thoughtful feedback! We’re glad to hear that the multi function pipe wrench has provided a strong grip and stable performance during your plumbing work.
It’s great to know it handles different pipe sizes effectively and remains comfortable to use even during longer tasks. We’re also pleased that you find the build quality solid and reliable for repair and maintenance work.
We truly appreciate you sharing your experience and hope the tool continues to support your projects well.
Best regards,
Sakertool
product is absolutely useless won't…
product is absolutely useless won't even remove light stains so forget about cleaning your oven with it as in their promo video basically a con so don't buy it.
May 8, 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you for taking the time to share your feedback. We’re very sorry to hear that the product did not meet your expectations and that you were dissatisfied with its performance.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Mini flashlight is lightweight
Mini flashlight is lightweight, bright, and very useful for emergency or night work situations.
May 17, 2026
Unprompted review
Reply from Sakertool
Dear kellan,
Thank you for your positive feedback! We’re glad to hear that the mini flashlight has proven to be lightweight, bright, and useful for emergency and night work situations.
It’s great to know the product is meeting your needs in practical situations where reliable lighting is important. We truly appreciate your support and trust in our products.
We hope it continues to serve you well whenever you need it.
Best regards,
Sakertool
Mini chainsaw again performs well for…
Mini chainsaw again performs well for quick trimming and small wood cutting jobs.
March 25, 2026
Unprompted review
Reply from Sakertool
Dear Maxwell,
Thank you for your continued feedback! We’re glad to hear that the mini chainsaw is performing well for your quick trimming and small wood cutting tasks.
It’s great to know the tool remains useful and reliable for your needs. We truly appreciate your support and trust in our product.
We hope it continues to serve you efficiently in your future projects.
Best regards,
Sakertool
Broken screws are easier to handle with…
Broken screws are easier to handle with the screw extractor. Strong grip, simple use, and saves time during repairs.
May 3, 2026
Unprompted review
Reply from Sakertool
Dear Leo,
Thank you for your positive feedback! We’re glad to hear that the screw extractor has made it easier for you to deal with broken screws during repairs.
Its strong grip and simple operation are designed to save time and reduce frustration, so it’s great to know it has been helpful in your work.
We appreciate you sharing your experience and hope the tool continues to serve you well in future projects.
Best regards,
Sakertool
Portable welding machine is compact yet…
Portable welding machine is compact yet powerful, suitable for small repair and workshop tasks. Highly recommended!
May 8, 2026
Unprompted review
Reply from Sakertool
Dear Lucas,
Thank you for your positive feedback! We’re glad to hear that the portable welding machine has proven to be both compact and powerful for your repair and workshop tasks.
It’s great to know you’re satisfied with its performance and find it suitable for your needs. Your recommendation means a lot to us.
We appreciate you sharing your experience and hope the product continues to support your projects well.
Best regards,
Sakertool
Chainsaw chain sharpening jig helps…
Chainsaw chain sharpening jig helps keep blades sharp and improves cutting performance with simple operation. Great customer support too.
May 14, 2026
Unprompted review
Reply from Sakertool
Dear Matteo,
Thank you for your positive feedback! We’re glad to hear that the chainsaw chain sharpening jig has helped you maintain sharp blades and improve cutting performance with ease.
It’s also wonderful to know that you had a good experience with our customer support team. We place great importance on providing both reliable tools and helpful service.
We truly appreciate you sharing your experience and hope the product continues to support your work effectively.
Best regards,
Sakertool
Sakertool makes DIY work much easier
Sakertool makes DIY work much easier. The mini chainsaw is compact, powerful, and perfect for quick garden cutting tasks. Highly recommended!
May 14, 2026
Unprompted review
Reply from Sakertool
Dear Morgan,
We’re delighted to hear that the mini chainsaw from Sakertool has made your DIY and garden tasks easier! It’s great to know that its compact size, power, and efficiency are helping you tackle quick cutting jobs with ease.
Hearing reviews like yours motivates us to keep creating tools that combine practicality and performance. Should you have any questions or need assistance in the future, our team is always happy to help.
Thank you again for sharing your experience and recommendation!
Best regards,
Sakertool
Camping atmosphere feels better with…
Camping atmosphere feels better with the string lights for camping. Soft glow, easy installation, and perfect for outdoor decoration.
April 2, 2026
Unprompted review
Reply from Sakertool
Dear Dylan,
Thank you for sharing your feedback with us.
We’re delighted to hear that you are enjoying the string lights for camping and that they have helped create a better outdoor atmosphere. It’s great to know that you appreciate the soft glow, easy installation, and overall decorative effect.
We truly appreciate your support and hope the lights continue to add comfort and enjoyment to your camping experiences.
Best regards,
Sakertool
Actually no stars at all bought online…
Actually no stars at all bought online on a Wednesday called Monday morning for an update telephone only has AI but managed to tell them I want a refund and cancel the order I’ll buy elsewhere as taking too long to even dispatch but the email customer service which is real humans apparently was just as chaotic avoid like the plague wouldn’t recommend or use again
May 13, 2026
Unprompted review
Reply from Sakertool
Dear Kirsty,
We are truly sorry to hear about your frustration with the delay in dispatch and the difficulties you experienced when trying to get an update and request a cancellation. This is not the level of service we aim to provide, and we understand how disappointing this situation must have been.
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Best regards,
Sakertool
I have to say the service was above and…
I have to say the service was above and beyond expectations.
Being an old fool, I ordered two units instead of one, and for once a combination of simple tech and excellent staff ensured my issue was sorted out very quickly.
May 12, 2026
Unprompted review
Reply from Sakertool
Dear Mr Steven,
Thank you for sharing your experience. We are delighted to hear that our team was able to assist you promptly and efficiently, ensuring your issue was resolved smoothly.
At Sakertool, we are committed to providing not only high-quality products but also attentive and reliable customer service. Your feedback is greatly appreciated and motivates us to continue going above and beyond for our customers.
We sincerely thank you for your support and look forward to serving you in the future.
Best regards,
Sakertool
Maintenance work becomes easier with…
Maintenance work becomes easier with the chainsaw chain sharpening jig. Precise sharpening, simple setup, and helps extend tool life.
April 30, 2026
Unprompted review
Reply from Sakertool
Dear Talia,
Thank you for sharing your experience with our chainsaw chain sharpening jig. We are pleased to hear that it provides precise sharpening, a simple setup, and helps extend the life of your tools.
We are committed to offering high-quality, practical products that make maintenance work easier and more efficient. Your feedback is greatly appreciated and encourages us to continue delivering reliable solutions for our customers.
Thank you again for your support, and we look forward to serving you in the future.
Best regards,
Sakertool
I have bought a few things from…
I have bought a few things from Sakertool and i was happy with a few things. With things i wasn’t happy with I received a refund very quickly with no problems or issues.
Very happy with their service.
5 stars 🌟
April 2, 2026
Unprompted review
Reply from Sakertool
Dear Petar,
Thank you for taking the time to share your experience. We are delighted to hear that you are happy with your purchases and that our team was able to promptly assist you with refunds for items that did not meet your expectations.
At Sakertool, we are committed to providing high-quality products and reliable customer service. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
Thank you again for your support and the 5-star rating. We look forward to serving you in the future.
Best regards,
Sakertool
String lights for camping create a warm…
String lights for camping create a warm and cozy atmosphere outdoors, lightweight and easy to hang anywhere, Highly recommended, Great customer support really impressed me.
March 17, 2026
Unprompted review
Reply from Sakertool
Dear Harper,
Thank you for your wonderful feedback! We’re delighted to hear that your string lights help create a warm and cozy atmosphere outdoors and that their lightweight design makes them easy to hang anywhere.
We’re also glad that our customer support impressed you and enhanced your experience. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your thoughts.
We look forward to helping make your future outdoor adventures even brighter!
Best regards,
Sakertool
Sakertool Brush Cutter
This is a follow up review to two previous submissions, regarding an order for the Sakertool Brush Cutter. This gardening tool arrived without the two batteries included in the initial order. In fairness Sakertool say that they are issuing a refund so I guess that closes the matter. The batteries were not forthcoming because Sakertool say the item is ‘out of stock’. It is still advertised so beware!
Stephen Wilson
April 27, 2026
Unprompted review
Reply from Sakertool
Dear Stephen,
Thank you for taking the time to follow up and share your updated experience regarding your order for the Sakertool Brush Cutter.
We’re sorry again for the inconvenience caused by the missing batteries and understand your frustration with the situation. We appreciate your acknowledgment of the refund that has been arranged, and we’re glad we were able to reach a resolution for you.
We also understand your concerns regarding product availability and listing clarity. Your feedback has been noted and will be shared with the relevant team for further review to help improve accuracy and customer experience going forward.
Thank you for your patience throughout this process, and for bringing this matter to our attention.
Saker Support Team
Problem solved!
My husband bought a car dash cam from this company which was not as advertised. He contacted them to return it giving the relevant information required, they told him they needed further information which he gave them. Again they said they required more information, he has contacted them a number of times asking what further information they require, but they are not answering his emails .
We have since heard from Customer Services and my husband has received a full refund. thank you for your help sorting this out.
May 6, 2026
Unprompted review
Reply from Sakertool
Dear Nicola,
Thank you for taking the time to share your experience with us, and we are sorry to hear about the frustration you and your husband have encountered during the return process.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience and the opportunity to make this right.
Best regards,
Sakertool
I bought a Sakertool MiniChainsaw…
I bought a Sakertool MiniChainsaw package with spare chains and batteries.This was in 2023.When I came to use it to prune my gsarden bushes,both batteries were dead,even though the Charger said they were charged.I tried to contact Sakertool throughout the warranty period,and multiple times since then till the present,but got no positive reply to my request for replacement batteries or a full refund.This company is the worst company I have ever dealt with online,and I wouldn't dream of ever buying anything from them ever again.I am left with a lovely looking machine in a lovely case ,but which is useless.I would strongly advise anybody to think twice before buying from Sakertool,as they take your money and supply inferior goods.
May 7, 2025
Unprompted review
Reply from Sakertool
Dear Bill,
Thank you for your message, and we are very sorry to hear about the issues you experienced with your Sakertool Mini Chainsaw package.
As the purchase was made in 2023, the product is unfortunately outside the warranty period, and we may not be able to offer a standard replacement or refund. However, we still value your feedback and would like to see if there is any possible way to help or find a suitable solution for you.
Please feel free to contact us at zqqcelia@gmail.com
and provide your order details (such as order number, purchase email, or any relevant information). We will review your case carefully and see what options may still be available.
We appreciate your patience and understanding.
Saker Support Team
Reported this Company Previously
Reported this company before.
Last October/November ordered a mini electric chain saw.
No order acknowledgement
Obviously no order number
No email address
No phone numbers.
Took ages to arrive Appeared OK and continued to work for a few months. The charger has now given up so it is not much use anymore. When challenged on Trust Pilot all the company could ask for were = YES the order number etc. Which not having any of these could not be supplied. Would I recommend this company, NO I definitely would not. Oh and the response from the company was in German!!!!!
May 7, 2026
Unprompted review
Reply from Sakertool
Dear Mr Wihitehall,
Thank you for your feedback, and we sincerely apologize for the inconvenience and frustration you experienced with your order and our previous customer service response.
As we were previously unable to locate your order without sufficient information, we would like to ask you to contact us directly at zqqcelia@gmail.com and provide the following details so we can search for your order and assist you further:
Full name
Email address used for the order
Full delivery address
Approximate order date
Any payment or transaction reference, if available
Once we receive this information, we will do our best to locate your order and provide a suitable solution as quickly as possible.
Thank you for your patience and understanding.
Saker Support Team
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