We ordered a garden tool - essentially a couple of wire brushes with a long screw together handle for cleaning in/between the edges of patio slabs, decking, etc. Sadly the supplied long screw i... See more
Company replied
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Bought a fore and aft dashcam from sakertool. The model pictured had a suction cup attachment , which I ordered but the one supplied had a glued on attachment which are hard to remove. When i queried... See more
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Bought a FotoCube digital Calendar and photo viewer last December and the screen froze by summer, tried to reset as the device requested but no physical buttons. Tried contacting the company via the e... See more
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How this company function taking into consideration the appalling customer service, and cheaply made products is beyond comprehension. I am surprised only 53% of Trust pilot reviews are 1 star. I pu... See more
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Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
They respond poritively well all the…
They respond poritively well all the product are well and comfortable shipping i am happy and satisfied with the service
December 10, 2025
Unprompted review
Reply from Sakertool
Dear Samuel,
We sincerely appreciate your kind words! It’s fantastic to know that our products and shipping met your expectations and that you are satisfied with our service.
Your support motivates us to keep delivering the best possible experience to our customers. Thank you for choosing us, and we can’t wait to serve you again in the future!
Saker Support Team
Really professional company and handled…
Really professional company and handled my request promptly.
March 11, 2026
Unprompted review
Reply from Sakertool
Dear Melvin,
We sincerely appreciate your feedback! It is our goal to provide prompt and professional support to every customer. We are glad to hear that we met your expectations and handled your request to your satisfaction. Thank you for choosing Sakertool!
Sakertool
Reply from Sakertool
Dear customer,
We sincerely appreciate your feedback! Providing top-notch service and efficient delivery is our priority, and we are glad we could meet your expectations. Thank you for your support and for choosing us!
Saker Support Team
Told order would take three weeks or…
Told order would take three weeks or longer, if not arrived get in touch. Can’t track as order number not recognised. Sent pictures of order but no update. Feels like a scam.
March 4, 2026
Unprompted review
Reply from Sakertool
Dear Robert,
We are sincerely sorry for the frustration and concern this has caused you. Please be assured that Sakertool is a legitimate brand, and we take your report of an unrecognized order number very seriously.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
Very deceptive
Very deceptive, they make the site appear to be a uk site and you don't realise till after you've ordered that it's actually coming from China and going to take an age. Why not be open and honest?
March 1, 2026
Unprompted review
Reply from Sakertool
Dear Kevin,
Thank you for your honest feedback. We sincerely apologize for any confusion regarding our shipping locations.
To offer a wider range of specialized tools at competitive prices, we fulfill orders from our international distribution centers, including those in China. We aim to be transparent about shipping times in our delivery policy, but we realize we can always do better in making this information more prominent for our customers.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
Easy to use website and arrived…
Easy to use website and arrived swiftly. Really impressed with the inside packaging which was shredded cardboard and obviously recyclable. Also pleased with the product which is now in situ.
February 5, 2026
Unprompted review
Reply from Sakertool
Dear Lime,
We sincerely appreciate you taking the time to share such a positive experience. It is rewarding to know that our efforts toward sustainable packaging and efficient delivery have met your expectations.
We are glad the product is now in situ and serving you well. Thank you for your support of Sakertool; we value your feedback as we continue to refine our service and product offerings.
Sincerely,
Sakertool
On 22/02/2026 Saker took a payment from…
NON STARTER!!!!! On 22/02/2026 Saker took a payment from my bank account for a jump starter I'd ordered. It is now 09/03/2026 and there's still no sign of the item arriving. Their 'tracking' system sucks! I get the feeling they don't have any stock in UK and only place your order from an overseas company when they have enough orders of said items. I will never order from this company again.
UPDATE TO ABOVE REVIEW.
Shortly after the above review I was contacted privately by Saker by email wherein they apologised for their failure to complete delivery of my order. They also advised me that a full refund was being prosessed and would appear in my bank account within 3 days. I have now received a full refund for which I thank them. They also stated that if the item I ordered arrives in the meantime I can keep it free of charge. That proves my statement, "Their tracking system sucks" if THEY don't know where the item is it doesn't provide much hope for customers!!! On the other hand, they may well know where it is, or isn't, so can safely say I can keep it free of charge IF it arrives. Personally, I don't expect to see the item and will be looking elsewhere for a jump starter. IF, however, I do receive it....watch this space. Once again, thank you, Saker, for the quick full refund.
February 22, 2026
Unprompted review
Reply from Sakertool
Dear James,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
No fuss
No fuss, no waiting and everything exactly as ordered and delivered promptly. If only all companies were as good as this!
February 5, 2026
Unprompted review
Reply from Sakertool
Dear Oliver,
We sincerely appreciate your feedback and are thrilled to hear that you had such a seamless experience with our ordering and delivery process.
At Saker, we take great pride in our efficiency and accuracy. Knowing that we have met your expectations so thoroughly is very rewarding for our team. Thank you for your trust in our company, and we look forward to serving you again.
Sincerely,
Saker Support Team
Not even one star!!
Ordered a present for christmas, it arrived late, i emailed them even before it arrived to cancel order. it still arrived. I have emailed numerous times asking for details to return item. Very very bad customer service. I am still waiting to return this for a full refund
I have now received a refund from these people but stil no instructions on how to return??
December 31, 2025
Unprompted review
Reply from Sakertool
Dear Gail,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
Customer service is a complete waste of time
Order number MSTO-3418386
I bought the digital inclometer and straight out of the package the levels were completely off by quite a fair way, if I was to lay the digital inclometer so it would show absolutely level it was visually way out and if I lay it on top of a bubble level the bubble would be as far to the side as it would go..
This would be the same even in absolute zero mode!
I sent a few emails to the company asking for a fix but no reply and then multiple emails asking for a refund if they are unable to give me a fix for the issue but yet again not a single reply!!
This is an appalling company who couldn't give a damn about the people who have already given them their hard earned money..
I received this item on 16th January 26 and its now 4th March!!
I would urge anyone to steer clear of this company
January 16, 2026
Unprompted review
Reply from Sakertool
Dear Geraint,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
Steam cleaner order
I placed an order for a steam cleaner. The money has been taken out of my account but I haven’t received an order number nor have I received the steamer. Customer service doesn’t seem to exist I just get an automated email response. Beware of ads on Facebook.
February 20, 2026
Unprompted review
Reply from Sakertool
Dear Nicola,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with a brief description of the issue, We need an email address to find your order. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Ordered two "smart camera's" on-line…
Ordered two "smart camera's" on-line with a 40% discount. Did not receive any email to confirm my purchase but payment was taken from my card. A few days later I received a package containing 2 metal "clips" with nothing on or in the packaging to say what they are or where they are from?
Yesterday I received another package containing the camera's but checked my account to see that another substantial charge had been made. I've been in touch with their customer services but a complete waste of time.
February 21, 2026
Unprompted review
Reply from Sakertool
Dear Steve,
We’re sorry to hear about your experience.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
WARNING WARNING WARNING
WARNING WARNING WARNING , this company is supporting the taliban with payments that you people send , they will send you plastic items that are costing hundreds of pounds and thousands of people are falling for this scam
February 25, 2026
Unprompted review
Reply from Sakertool
Dear David,
We are very sorry to see that you are dissatisfied with your experience.
If our product did not meet your expectations, we sincerely apologize for the disappointment caused. That is never the experience we want for our customers, and we are always willing to review and resolve any specific product concerns directly. We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
At the same time, we must clearly state that our company has absolutely no connection or affiliation with the Taliban or any political or extremist organization. Such claims are completely untrue.
We are a legitimate business committed to providing reliable products and support to all customers. If there is any issue with your order, please contact us directly and we will do our best to assist you.
We sincerely apologize again for any dissatisfaction and appreciate the opportunity to clarify.
Saker Support Team
Worst Company ever. A rip off!
I ordered 2 security cameras on facebook . The offer was 2 for the price of one. I checked to be sure this was correct. On delivery I received one. I reported this and Customer Services said they would look into this. After 6 or so contacts they have never answered.I received the camera on 19/12/25. It is also very difficult to to set up. I still haven’t managed this. £30+ wasted. Worst company ever, Don’t Buy!
December 19, 2025
Unprompted review
Reply from Sakertool
Dear Joe,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
Ordering was simple
Ordering was simple, and the tools arrived exactly as expected. I’m very pleased with the whole process.
February 15, 2026
Unprompted review
Reply from Sakertool
Dear Aria,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Shipping is much more affordable now…
Shipping is much more affordable now than it was several years ago.
February 22, 2026
Unprompted review
Reply from Sakertool
Dear Layla,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Getting estimates this time turned out…
Getting estimates this time turned out to be surprisingly simple. Many thanks!
February 16, 2026
Unprompted review
Reply from Sakertool
Dear Natalie,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Sakertool has very competitive prices
Sakertool has very competitive prices, particularly when it comes to delivery, which can differ a lot between companies. Their materials are high quality and exactly as described.
February 14, 2026
Unprompted review
Reply from Sakertool
Dear Audrey,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I really appreciate the option to buy…
I really appreciate the option to buy tools in small quantities whenever necessary. Having placed multiple orders with Sakertool, their speed and quality have consistently impressed me. Every aspect of the process is excellent. Thanks!
February 15, 2026
Unprompted review
Reply from Sakertool
Dear Andrew,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Ordering from Sakertool is normally…
Ordering from Sakertool is normally smooth. Even with a small hiccup this time, their team handled it quickly and ensured my order was completed and shipped promptly. Well done!
February 17, 2026
Unprompted review
Reply from Sakertool
Dear Joseph,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
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