We ordered a garden tool - essentially a couple of wire brushes with a long screw together handle for cleaning in/between the edges of patio slabs, decking, etc. Sadly the supplied long screw i... See more
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Bought a fore and aft dashcam from sakertool. The model pictured had a suction cup attachment , which I ordered but the one supplied had a glued on attachment which are hard to remove. When i queried... See more
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Bought a FotoCube digital Calendar and photo viewer last December and the screen froze by summer, tried to reset as the device requested but no physical buttons. Tried contacting the company via the e... See more
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How this company function taking into consideration the appalling customer service, and cheaply made products is beyond comprehension. I am surprised only 53% of Trust pilot reviews are 1 star. I pu... See more
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Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
Dont respond to emails,when theres a problem
Tried to get in touch by email as our sakertool has broken,sent 3 emails but no one has responded its been nearly 2 weeks,not good enough.
March 20, 2026
Unprompted review
Reply from Sakertool
Dear Denise,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
I had a problem with my order -BUT
I had a problem with my order, it was past Christmas and response was slow! I thought I'd been scammed! However I did eventually get a response which was "please wait a little longer", I'd already told them I wanted a full refund. Then i went on holiday for a few weeks, upon my return I had the item delivered. But it wasn't fit for adults which the picture showed. I got back to them telling them Istill wanted a full refund as the items were too late for Christmas presents and not fit for my adult sons as pic showed.Also please send a pre paid returns label! I was happily surprised I GOT A FULL REFUND and they DIDNT WANT ITEMS RETURNED! So all in all I got my money back as I wasn't satisfied and by not requesting the item be returned. So thank you!
December 10, 2025
Unprompted review
Reply from Sakertool
Dear customer,
Thank you for the wonderful update! We're so glad we could turn a frustrating situation into a positive one for you. While we missed the mark on the holiday delivery, we’re happy that the full refund and "no-return" solution met your needs. At Sakertool, we stand behind our products and our promises. We hope to see you back soon for a much smoother 4-star experience!
Sakertool
I have a few Sakertool products and I…
I have a few Sakertool products and I am very satisfied with the quality. You can't beat the prices of their products.
March 7, 2026
Unprompted review
Reply from Sakertool
Dear Kinsley,
We sincerely appreciate your continued support! At Sakertool , we work hard to balance exceptional quality with accessible pricing for all our customers.
It’s a pleasure to know that your experience with our products has been consistently positive. Thank you for your business, and we look forward to providing you with more great tools in the future!
Sakertool
Checked this extractor for accuracy and…
Checked this extractor for accuracy and it's SPOT ON WORKS perfectly. And it arrived a day early Was a little skeptical because of the price worth it . So far so good.
February 2, 2026
Unprompted review
Reply from Sakertool
Dear Drake,
Thank you for taking the time to share your experience. We value your business and are pleased that our extractor provided the precision and value you were looking for.
Providing reliable tools and prompt delivery is our top priority. We are glad to have earned your trust and look forward to providing you with more high-quality equipment in the future.
Sakertool
Minor fault with lighting unit
Minor fault with lighting unit, replaced immediately without quibble. An excellent company to deal with, many thanks.
March 18, 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you for sharing your experience. We regret the initial inconvenience with the lighting unit, but we are pleased that our immediate replacement policy met your expectations.
Our goal is to ensure every customer feels supported and valued. Thank you for your kind words and for choosing Sakertool. We look forward to your next visit!
Saker Support Team
Ordered a portable double-sided saw at…
Ordered a portable double-sided saw at 4.30 in the afternoon and it was delivered next morning. That's very quick.
February 25, 2026
Unprompted review
Reply from Sakertool
Dear Johnson,
Thank you for sharing your experience. We are pleased that our delivery speed met your needs and that your order arrived promptly the next morning.
At Sakertool, we strive for excellence in every step of the shopping journey, especially when it comes to getting our products into our customers' hands. We hope you enjoy using your new saw and look forward to serving you again.
Sakertool
I bought the Bubble Cleaner
I bought the Bubble Cleaner. What a rip off! A joke! A waste of $28. You should be ashamed of how you deceive the public with your videos. They show a large spray can. The actual product you sent is a small foam dispenser. I tried it on stove drip pans. Didnt remove a thing.
March 16, 2026
Unprompted review
Reply from Sakertool
Dear Bob,
We hear your frustration and sincerely apologize for the experience you've had. We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Art case late and not as described
Ordered an art case for my granddaughters early Feb 2026. It didn't arrive. I paid £64! It was a special occasion so I splashed out more than usual. Needless to to say it didn't arrive by the promised date of 21st February. I wrote repeatedly but all replies were standard paragraph and ignored all the information I'd given in my emails. I bought a much nicer alternative from elsewhere for a quarter the price for 28th Feb. It took 2 days to arrive. Out of the blue, today 16th March 2026, it arrived. It's damaged. The case is not a case, it's a coloured cardboard box. The drawers are cardboard with really tacky plastic knobs, the glue is all over and 2 of the knobs are broken off. I've also written to Trading Standards.
March 16, 2026
Unprompted review
Reply from Sakertool
Dear Tania,
Thank you for bringing this to our attention, and please accept our sincerest apologies for the delay, the lack of helpful communication, and the damaged condition of the art set.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
Ordered a portable double-sided saw at…
Ordered a portable double-sided saw at 4.30 in the afternoon and it was delivered next morning. That's very quick.
March 11, 2026
Unprompted review
Reply from Sakertool
Dear Amy,
We sincerely appreciate your feedback! Providing high-quality tools with exceptionally fast delivery is one of our top goals at Sakertool.
We are glad to hear your order arrived in record time and that you can get started on your projects without delay. Thank you for your support and for choosing us!
Sakertool
I ordered the Sakertool steam cleaner…
I ordered the Sakertool steam cleaner ,and trust me it's not fit for purpose.Its barely steaming much less cleaning what a waste of money and time unto of that I waited over 3 wks for delivery and it wasn't hntil I sent an email it arrived 2 days later.Very unhappy customer .
March 14, 2026
Unprompted review
Reply from Sakertool
Dear Abiodun,
We’re sorry the delivery took longer than expected and the product didn’t meet your expectations.International shipping times can occasionally vary, but we understand the frustration and will review your order to assist further.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Purchased plasterboard cutter for over…
Purchased plasterboard cutter for over £50. Item arrived faulty from manufacturing, and is unusable. Clearly production is rushed with no quality control. Emailed customer service several times and get generic automated responses but clearly I am just being ignored. Avoid this scam company.
March 15, 2026
Unprompted review
Reply from Sakertool
Dear Luke,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
Goods arrived promptly and as described…
Goods arrived promptly and as described and well packaged. Thank you for the great serviced..
March 8, 2026
Unprompted review
Reply from Sakertool
Dear Charlie,
Thank you for taking the time to share your positive experience. We are pleased that the goods arrived as described and that you were satisfied with our packaging and service. At Sakertool, we value your business and remain committed to excellence in every order. We hope to serve you again in the future.
Sakertool
Refund
I purchased the Sakerplus Hand Massager, but it stopped working just two weeks after purchase. The device no longer functioned as advertised and was completely unusable for its intended purpose.
I returned the item for a refund using recorded delivery, so there is proof that it was received. However, it has now been over a month, and the company has ignored all correspondence and still has not issued a refund.
Very disappointing customer service and lack of accountability. Based on my experience, I would not recommend purchasing from this company.
February 17, 2026
Unprompted review
Reply from Sakertool
Dear Charlotte,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
Lovely item
Lovely item, kept updated on process throughout and delivery was very quick perfect! Overall very pleased thank you.
February 27, 2026
Unprompted review
Reply from Sakertool
Dear Daniel,
Thank you for taking the time to share your positive experience. We are pleased that you found our process updates helpful and that your order arrived promptly.
At Sakertool, we strive for excellence in every part of the customer journey. We value your business and hope our product serves you perfectly for your projects!
Sakertool
Chainsaw chain sharpening jig which was…
Chainsaw chain sharpening jig which was delivered very fast. Could not ask for anytnig more from any company.
March 6, 2026
Unprompted review
Reply from Sakertool
Dear Calvin,
Thank you for taking the time to share your positive experience. We are pleased that your chainsaw chain sharpening jig was delivered promptly and that our service met your standards.
We value your business and are committed to maintaining this level of excellence for all our customers. We look forward to your next visit to Sakertool.
Sakertool
Excellent customer service.
Excellent customer service.
Sadly my purchase did not live up to expectations but I was promptly refunded.
I would definitely use Saker again feeling confident in the company
March 13, 2026
Unprompted review
Reply from Sakertool
Dear customer
We sincerely appreciate your feedback! It is our priority to ensure that every customer has a positive experience, even when a product isn't the right fit.
We are pleased that our customer service team was able to handle your refund promptly and earn your trust. Thank you for choosing Saker and for your willingness to use our services again. We value your business!
Saker Support Team
Power washers battery operated
I bought a battery operated power washer its absolutely hopeless it works with water out of bucket but soon as you connect to a hose the hose blows of iv tried changing the hose connect but no good . Iv tried contacting the customer service but they ether dont answer or tack ages to answer when you tell them what's wrong they come up with wanting to no this and that instead of dealing with the issue it's not rocket science. is machine is useless . iv looked at other adds about these machine and they are all showing water out of bucket so don't no if they are are all the same.
February 5, 2026
Unprompted review
Reply from Sakertool
Dear Dave,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Do not buy from this company ever
Do not buy from this company ever. I ordered an item told it would be 3 to 12 days delivery so after 14 days contacted them only to be told it would be another 7 to 15 days to deliver and guess what still not here . They will steal your money
March 13, 2026
Unprompted review
Reply from Sakertool
Dear Andrew,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
Very prompt and goods arrived before…
Very prompt and goods arrived before the expected delivery date. very pleased with the overall experience
February 13, 2026
Unprompted review
Reply from Sakertool
Dear Declan,
Thank you for taking the time to share your positive experience. We are pleased that we could deliver your items before the estimated date and that our service met your standards.
We value your business and remain committed to providing an efficient shopping experience for all our customers. We look forward to serving you again in the future.
Sakertool
Very happy with the product
Very happy with the product . I had a few questions to ask . Always answered my questions . I would recommend the window cameras .
March 6, 2026
Unprompted review
Reply from Sakertool
Dear Nicola,
Thank you for sharing your positive experience. We are pleased that our team could assist you with your inquiries and that the window cameras met your expectations.
At Sakertool, we value your business and your recommendation highly. We remain committed to providing professional service and reliable tools for all our customers.
Sakertool
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