Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Salon Direct has been such a reliable go-to for me. When you’re working long days and staying busy, having products you can trust and delivered on time makes all the difference. Couldn’t recommend the... See more
Company replied
Fantastic company, highly recommend. Placed a small order initially and the service was great, items well packaged and speedy delivery. Second order was a big haul, everything arrived perfectly and... See more
Company replied
First time using Salons Direct and I’m really impressed with the service. I placed an order but then went away on holiday. When I got back, I realised that one of the items was missing from my de... See more
Company replied
Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
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I’ve been ordering from salon direct…and its amazing
I’ve been ordering from salon direct for a while prices are amazing shipping is so quick they sell the best products and the website is so easy to buy from would recommend 1000000%
April 15, 2026
Unprompted review
Reply from Salons Direct
Hi Ellie
We appreciate your amazing review! We're happy to hear you find our prices and shipping great, and that our website is easy to use. It's great to know you love our products!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Chloe,
We're happy to hear that you feel we have the best deals! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
The Salons Direct Team
Very good company to buy from
Very good company to buy from. They solved an issue I had very promptly.
March 19, 2026
Reply from Salons Direct
Hi Uju
We appreciate your positive feedback! We're happy to hear that we resolved your issue quickly. Thank you for choosing to buy from us.
Kind Regards,
The Salons Direct Team
Has the best offer on products compared…
Has the best offer on products compared to other companies. Always has products in stock. Great on delivery & never delayed
April 15, 2026
Unprompted review
Reply from Salons Direct
Hi Bayleigh
We're happy to hear that you find our offers competitive and appreciate our reliable stock and delivery. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
On time as always
April 8, 2026
Reply from Salons Direct
Hi Fariba
We're happy to hear that we're punctual. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Mandy,
We're happy to hear that you received your complete order quickly and efficiently. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Salons Direct Team
Waiting for stock
We had a lot of help. Was waiting for a backwash to come in stock. When I messaged a few times, I got a reply back asap.
Also was let know when it came back in stock and managed to order what I was waiting for. So brilliant service.
April 14, 2026
Unprompted review
Reply from Salons Direct
Hi Stephanie
We're happy to hear that we could help you and provide prompt updates on the backwash availability. We appreciate you acknowledging our service. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
Perfect wedbsute
Amazing website! Easy to use and perfect standers products
April 13, 2026
Unprompted review
Reply from Salons Direct
Hi Millierose
We appreciate your positive feedback and 5-star rating! We're happy to hear our website is easy to use and that you found perfect standard products.
Kind Regards,
The Salons Direct Team
Fantastic service and very quick…
Fantastic service and very quick delivery. Love your website especially wow products and framer and the offers you send me thanku
April 13, 2026
Unprompted review
Reply from Salons Direct
Hi Julie
We appreciate your wonderful feedback and 5-star rating! We're happy to hear that you had a fantastic experience with our service and quick delivery and that you love our website and offers.
Kind Regards,
The Salons Direct Team
Always nice quick delivery if I want it…
Always nice quick delivery if I want it next day itll arrive next day. Always a good price on the products especially if there’s offers on
April 14, 2026
Unprompted review
Reply from Salons Direct
Hi Raydude,
We appreciate your positive review! We're happy to hear that you consistently receive quick delivery and find our prices good, especially with offers.
Kind Regards,
The Salons Direct Team
Dependable
Delivery was good the product was spot on and the overall service was faultless. Great thank you .
April 7, 2026
Reply from Salons Direct
Hi S DAVIES,
We're happy to hear that you received your delivery without issues and that the product met your expectations. We appreciate you taking the time to leave us feedback.
Kind Regards,
The Salons Direct Team
Couldn’t live without salons direct
Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / packaging from delivery they are just on it straight away. The customer service is amazing! Never had a problem and will never stop using now x
April 13, 2026
Unprompted review
Reply from Salons Direct
Hi Cherish
We're happy to hear that you've had such positive experiences! It's great to know our reasonable prices and customer service meet your expectations. We appreciate your continued loyalty and value your feedback.
Kind Regards,
The Salons Direct Team
Customer Service
I was initially unhappy with the product as the screen had cracked 5 days after receiving it. However, after they were made aware they resolved the issue very quickly and were extremely accommodating. Customer service was great.
April 1, 2026
Reply from Salons Direct
Hi Simret
Thank you for your review, we’re really sorry to hear about your experience with the Geyser Super Electronic Steamer.
We completely understand your disappointment, especially given the investment you’ve made, and this certainly isn’t the level of quality we expect our customers to receive. After reviewing the images provided, the damage does appear unusual for normal use, and we appreciate you taking the time to share these with us.
As discussed, I've arranging a replacement for you and hope this resolves the issue quickly. We’re also pleased we could come to a solution together.
If there’s anything further you need in the meantime, please don’t hesitate to get in touch, we’re always here to help.
Kind Regards,
Salons Direct Team
Great selection
Great selection, been a trusted supplier to me for years, always happy to receive my stock! Thank yous🩵
April 13, 2026
Unprompted review
Reply from Salons Direct
Hi Lana
We're happy to hear that you appreciate our selection and trust us as your supplier. It's great to know you're always happy with your stock. Thank you for your continued support!
Kind Regards,
The Salons Direct Team
Love the website
Love the website! Everything is so easy to find products and order everything I need for my business!
April 13, 2026
Unprompted review
Reply from Salons Direct
Hi Amelia,
We appreciate your wonderful review and 5-star rating! We're happy to hear that our website makes it easy to find products and order everything for your business.
Kind Regards,
The Salons Direct Team
Website is quick and easy to use
Website is quick and easy to use. Layout of the website is clear and its easy to search for what you are looking for. Customers service is efficient and quick. Fast delivery and always well stocked.
April 13, 2026
Unprompted review
Reply from Salons Direct
HI Natalie,
We're happy to hear that our website is easy to use and that you can quickly find what you are looking for. We appreciate your feedback regarding our customer service and fast delivery. We're glad you enjoyed your experience.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Sarah ,
We are happy to hear that you are very satisfied with our service. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Salons Direct Team
I placed an order and it said it got…
I placed an order and it said it got delivered and it never did. I called customer service they said they wasn’t sure what had happened and that my order was coming up under someone else details and they had a glitch in the system over the weekend. They then said they would re send the order but then called me back and said that every item is now out of stock and to go and shop somewhere else. When I looked on the website it still showed stock online
April 7, 2026
Reply from Salons Direct
Hi Layla
We’re really sorry to hear about your experience and understand how frustrating this must have been.
After reviewing your order, it appears there was an issue with the courier tracking linking to another customer’s details, which understandably caused confusion around the delivery. When you contacted us, our team initially arranged a replacement for you.
However, shortly after this, the main items in your order went out of stock. You were contacted and given the option to either receive the remaining items with a refund for those unavailable, or to receive a full refund. Following your preference, a full refund was processed.
We also understand you needed the items urgently, and while we always aim to offer alternatives, on this occasion we unfortunately didn’t have stock available to resend.
We’re very sorry for the inconvenience caused and for the mixed experience you received. This is not the level of service we strive to provide.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind Regards,
The Salons Direct Team
My order arrived in a timely manner and…
My order arrived in a timely manner and I was able to track it throughout. The equipment is of an excellent quality and of course value for money. Well done Salons direct I shall use your services time and time again.
April 7, 2026
Reply from Salons Direct
Hi Stephen
We're happy to hear that your order arrived promptly and that you were able to monitor its progress. We're so glad you appreciate the equipment's quality and value. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Laura
We appreciate your positive feedback! We are so glad ordering was easy, and your order arrived quickly. Thanks for the review!
Kind Regards,
The Salons Direct Team
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