Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Salon Direct has been such a reliable go-to for me. When you’re working long days and staying busy, having products you can trust and delivered on time makes all the difference. Couldn’t recommend the... See more
Company replied
Fantastic company, highly recommend. Placed a small order initially and the service was great, items well packaged and speedy delivery. Second order was a big haul, everything arrived perfectly and... See more
Company replied
First time using Salons Direct and I’m really impressed with the service. I placed an order but then went away on holiday. When I got back, I realised that one of the items was missing from my de... See more
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Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
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Always buy my salon consumables
Always buy my salon consumables, stock and beauty equipment from Salons Direct. Great value, super fast delivery, excellent customer service. Spot on every time
April 14, 2026
Reply from Salons Direct
Hi Nicky,
We're happy to hear that you consistently have a great experience with our value, speedy delivery, and customer service. We appreciate you choosing us for your salon needs and your fantastic feedback!
Kind Regards,
The Salons Direct Team
High quality products.
High quality products.
Delivery date kept changing, by Dpd and when it did arrive box was damaged and ripped.
March 24, 2026
Reply from Salons Direct
Hi Selina
Thank you for taking the time to leave your review, we’re really pleased to hear you’re happy with the quality of our products.
We’re very sorry to hear about the issues you experienced with your delivery. We understand how frustrating it is when delivery dates change and especially concerning to receive a parcel in a damaged condition. Unfortunately, as your order was shipped with DPD, the delays and damage occurred while in their care, but we absolutely appreciate the inconvenience this has caused you.
When initially speaking with you about your delayed parcel we apologised for the delay with DPD, however we have since contacted you again to check that everything was okay with your items. We hope this has now been resolved, but if there’s anything further we can do to help, please don’t hesitate to get in touch with us directly on 0151 670 9200 or email us sales@salonsdirect.co.uk
Thank you again for your feedback, it really helps us improve both our service and the experience we provide.
Kind Regards,
The Salons Direct Team
My go to for professional hair products.
Excellent range of products, good prices and fast delivery.
March 16, 2026
Reply from Salons Direct
Hi Katy
We appreciate your fantastic review! We're so glad you value our excellent products, good prices, and fast delivery. Thanks for your positive feedback!
Kind Regards,
The Salons Direct Team
dislike the new version
dislike the new version, dont need to fix what isnt broken
April 19, 2026
Unprompted review
Reply from Salons Direct
Hi Georgia
Thanks for your feedback, we really appreciate you taking the time to share it.
We’ve made a few updates over the past months, so we’d love to better understand what you’re referring to. We know changes can be frustrating, especially if something you liked has been altered.
If you’re open to it, could you share a bit more detail about what’s not working for you? That would really help us pass your feedback on to the right team and make improvements where needed. You can call us on 0151 670 9200 or email us sales@salonsdirect.co.uk
Thanks again for your honesty, we’d really value hearing more from you.
Kind Regards,
The Salons Direct Team
Packing of stock is awful I ordered…
Packing of stock is awful I ordered your new hair colour collection and all boxes just threw in
April 13, 2026
Reply from Salons Direct
Hi Dani
Thank you for taking the time to leave your review, we’re really pleased to hear you’ve tried our new hair colour collection.
We’re very sorry to hear about the way your order was packaged. This isn’t the standard we aim for, and we completely understand your frustration if the items appeared to have been placed loosely in the box without sufficient additional protection to prevent them from moving during transit.
We have attempted to contact you to check everything arrived safely and to ensure there were no issues with the products themselves, and we will continue trying to reach you. In the meantime, if you do need any support or if any items were damaged, please don’t hesitate to get in touch with us directly so we can put this right for you. You can call us on 0151 670 9200 or email us sales@salonsdirect.co.uk
Thank you again for your feedback, it’s really valuable and helps us improve our service.
Kind Regards,
The Salons Direct Team
great company to order my stock from
great company to order my stock from always come on time, never had any issues and the website is super easy to use!
April 19, 2026
Unprompted review
Reply from Salons Direct
Hi Jessica,
We appreciate your positive feedback and 5-star rating! We're happy to hear that you find our website easy to use and that your orders always arrive on time without any issues.
Kind Regards,
The Salons Direct Team
Very good company
Very good company, will definitely buy my products from salons direct in the future
April 13, 2026
Reply from Salons Direct
Hi Tony,
We appreciate you taking the time to share your experience! We're so glad to hear that you had a good experience and will buy from us again.
Kind Regards,
The Salons Direct Team
Easy ordering and great range of…
Easy ordering and great range of professional hair products at great prices
April 19, 2026
Unprompted review
Reply from Salons Direct
Hi Lisa
We appreciate you sharing your experience! We're so glad to hear that you find ordering easy and are happy with our range and prices.
Kind Regards,
The Salons Direct Team
Amazing service and easy access to…
Amazing service and easy access to webpage I love how simple it is and the delivery is top tier comes sooo quick
April 18, 2026
Unprompted review
Reply from Salons Direct
Hi Selina
We appreciate your amazing review and 5-star rating! We're happy to hear that you love how simple our webpage is to access and that our delivery is quick.
Kind Regards,
The Salons Direct Team
Absolutely brilliant!
Absolutely brilliant products and service as always!
April 16, 2026
Unprompted review
Reply from Salons Direct
Hi Graeme
We appreciate your positive feedback! We're so happy you value our brilliant products and excellent service. We value your custom.
Kind Regards,
The Salons Direct Team
The best salon service sell 🤩
April 18, 2026
Unprompted review
Reply from Salons Direct
Hi Ionela,
We're glad you enjoyed your experience with our salon services! Thank you for the positive feedback; it means a lot to us.
Kind Regards,
The Salons Direct Team
Great service,value for money,fast and…
Great service,value for money,fast and efficient delivery
April 8, 2026
Reply from Salons Direct
Hi Deana
We appreciate your positive feedback! We're delighted you value our service, efficient delivery, and the value for the money you received.
Kind Regards,
The Salons Direct Team
Always a great company
Always a great company to order from
Always delivered on time and complete
April 16, 2026
Unprompted review
Reply from Salons Direct
Hi Sarah,
We appreciate your positive feedback! We're so glad to hear you consistently have a great experience and that your orders are delivered on time and complete.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Sabitra
We're so happy that you had a good experience. Thank you for sharing your positive feedback with us; it means a lot to our team.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Charlotte
We appreciate your positive feedback! We're so glad it was easy to find what you needed, and that you valued our fast delivery.
Kind Regards,
The Salons Direct Team
Trimmer as described
Trimmer as described and delivered on time . both Wahl and Salons Direct well recommended
April 7, 2026
Reply from Salons Direct
Hi Trevor and Jean,
We're happy to hear that the trimmer was delivered on time and as described! We appreciate your positive feedback regarding your experience with us.
Kind Regards,
The Salons Direct Team
Really easy to navigate and had…
Really easy to navigate and had everything I needed in stock! Quick and efficient service, thank you ☺️
April 16, 2026
Unprompted review
Reply from Salons Direct
Hi Chrissy
We appreciate your amazing review and 5-star rating! We're happy our website was easy to navigate and had everything you needed with quick, efficient service.
Kind Regards,
The Salons Direct Team
Had an issue with charging dock for the…
Had an issue with charging dock for the item I ordered. They quickly sent a replacement and had faulty item collected at same time.
April 8, 2026
Reply from Salons Direct
Hi Tommy,
We appreciate you bringing this to our attention. We are happy we could resolve the charging dock issue by sending a replacement and collecting the faulty item.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi
We appreciate your positive feedback! We're so glad our quick delivery and readily available stock met your needs and provided a problem-free experience.
Kind Regards,
The Salons Direct Team
Fantastic service 😀 and speedy delivery…
Fantastic service 😀 and speedy delivery 🚚 thankyou once again for saving the day
April 10, 2026
Reply from Salons Direct
Hi Sharon
We're so glad we could provide you with fantastic service and a speedy delivery! Thank you for your kind words; we appreciate your positive feedback.
Kind Regards,
The Salons Direct Team
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