www.samedaysoftware.com Reviews 1,594

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

It's a scam. I was able to download and use their Microsoft products for a limited time. I started having issues with them and they would not return my emails. I have no other way to contact them. Do... See more

Rated 5 out of 5 stars

Smooth process, advise to register by telephone, rather than online and you'll have no problem. Everything fine. I have used several low cost software providers many times before and these guys hav... See more

Rated 5 out of 5 stars

I was a little frustrated before I got on the phone because I was not able to get the problem fixed by myself - but Jacob was MORE THAN helpful. Provided remote support and insight to the actual... See more

Rated 5 out of 5 stars

I've just purchased a new MacBook a couple weeks ago and needed Microsoft Office installed. Quickly! Browsing the web, I came across Samedaysoftware and surprised how easy it made for me to get... See more

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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I bought Microsoft Office 2019

I bought Microsoft Office 2019 For a great price. It did not load right away but the little help/troubleshooting box told me what to do and then I had it within 3 minutes. Maybe I missed a step, but in the end, it was fast and easy.

July 20, 2020
Unprompted review
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Rated 4 out of 5 stars

Office 2016 purchase

I bought Office 2016 version from you and it downloaded okay. The only issue I've encountered is that there are now quite a few automatic prompts to install updates, and the most recent one says it can't install because it has encountered a problem. They also indicate that they are 2011 version updates--but I didn't get prompts about them when 2011 was the version I had. I'm concerned that installing 2011 updates might screw up the 2016 installation (like the one just mentioned), so I've started rejecting them.

July 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Great response & product

We got the product code immediately and installed and all worked great. So nice to save some money purchasing this from Samedaysoftware. I will purchase again. Thanks for a great response time and meeting our needs.

July 16, 2020
Unprompted review
Rated 3 out of 5 stars

They steal your card info

I was not told up front that this was a foreign company, so I had an international fee on my card.... Then I had 2 fraud charges the next day! I will not do business with this company again.

July 16, 2020
Unprompted review
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Reply from www.samedaysoftware.com

Hi

I apologise for any issues, you should not have been charged an international fee. I have sent you an email asking for confirmation of this charge and amount and we will corse look at refunding this to you

Thank you

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Rated 3 out of 5 stars

I don't know who is at fault here, except I made the purchase from SDS

I ordered the SDS Microsoft Office 2019 Home & Student for Mac on June 19 because I wanted a permanent Word program that that would not disappear if I decided not to to pay for either of the two MS Office products being offered on a trial basis by Microsoft. I used the SDS product on a 300 page manuscript I was working on and after 2 pages I was ready to delete the 2 trial version products I had received from Microsoft. But I could not end the trial periods early, and then I discovered that the SDS version of Word had disappeared from my computer.

Apparently Microsoft melded my version of MS
Word 2019 with its Word 2020 and I no longer have the product I purchased from SDS, or the revisions I made to my manuscript. I thought SDS would preserve my manuscript in Word 2019 as I had purchased Word 2019 from SDS. But Word 2019 has disappeared from my computer, apparently taken by Microsoft.No one has provided me with any explanation.
SDS has given me instructions on how to retrieve Word 2019 from Word 2020 without any assurance that the revisions I made to my manuscript in Word 2019 would appear in the version of Word 2019 I would thereby recover.

July 14, 2020
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi Harry

Thank you for your feedback and I apologise for this issue caused by installed software and free trials.

All of our product keys are linked to your account at https://account.microsoft.com/services and you will be able to reinstall at any point from this page.

I would advise that you remove all versions of Office from your MAC by following this guide created by Microsoft https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3

Once uninstalled all versions you can use your account to reinstall the product order from us.

However, to allow me to provide personal assistance can you please respond to the find reviewer request.

Thank you

**Edit**

Hi Harry

There is currently not a Word 2020, their is only Word 2019 or Office 365 Word. If a file has been saved in a microsoft document, nobody but yourself would have the privilage to remove this. I can see we have reached out to you to gather order information but this has not been provided.

It appears the review is based more around the Microsoft software, and not us the providers, and therefore this should be linked to Microsoft review panel.

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