www.samedaysoftware.com Reviews 1,594

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

It's a scam. I was able to download and use their Microsoft products for a limited time. I started having issues with them and they would not return my emails. I have no other way to contact them. Do... See more

Rated 5 out of 5 stars

Smooth process, advise to register by telephone, rather than online and you'll have no problem. Everything fine. I have used several low cost software providers many times before and these guys hav... See more

Rated 5 out of 5 stars

I was a little frustrated before I got on the phone because I was not able to get the problem fixed by myself - but Jacob was MORE THAN helpful. Provided remote support and insight to the actual... See more

Rated 5 out of 5 stars

I've just purchased a new MacBook a couple weeks ago and needed Microsoft Office installed. Quickly! Browsing the web, I came across Samedaysoftware and surprised how easy it made for me to get... See more

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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent Customer Service by Jacob

Jacob was courteous, professional and friendly. He provided exceptional customer service, built excellent rapport with me, addressed all my concerns and resolved any issues I had.
I am beyond elated that I got a refund for the Microsoft Office Professional 2019 and still was able to purchase, download and use the Microsoft Office Home and Student 2019.
His responses via email were also prompt and I would definitely use and recommend Samedaysoftware to other people.

July 23, 2020
Unprompted review
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Rated 5 out of 5 stars

Purchase MS Office for a new laptop

Purchase MS Office for a new laptop. The entire process from ordering, downloading and installation took less than 5 minutes. I am absolutely satisfied with the entire process and will trust Samedaysoftware for all my future software purchases. I will also recommend your services to my friends and family.

July 23, 2020
Unprompted review
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Rated 5 out of 5 stars

Jacob was extremely helpful.

Jacob was extremely helpful to me after I purchased software. I had issues and was not able to use MS word or office. He contacted me when needed. I appreciate that type of support especially in a world filled with people that don't want to help anyone. He is definitely an asset to your company.
Thanks again!!

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Assistance with MS 2019 Installation

I had a problem with the installation of MS 2019. I had MS 365 installed at the time I installed MS 2019. I contacted support through the chat service and was connected with Jacob.

Jacob helped me uninstall MS 365 and stayed with me through the installation of MS 2019 a second time. I asked a lot of questions in the process. Jacob had all the answers and got me through the installation successfully. He stayed with me to test the installation and insure that MS 2019 was completely installed and operational.

His assistance was invaluable. I really appreciate this type of support and look forward to using Same Day Software in the future.

July 20, 2020
Unprompted review
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Rated 3 out of 5 stars

Download failed

Download failed. Took a very long chat to get product delivered.

July 20, 2020
Unprompted review
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Reply from www.samedaysoftware.com

Hi

Thank you for your feedback and I apologise for the issue. I have checked our online chat and unable to locate any chats linked to your account and can see the email was accessed within 10 minutes of placing the order.

To ensure you are up and running I have sent you an email today. If you could please respond with any concerns you have and we will do all we can to resolve them with you

Rated 3 out of 5 stars

Everytime I open a document I have…

Everytime I open a document I have saved to my desktop, it tells me i need to activate. Never receive confirmation that it has been activated.

July 20, 2020
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi Susan

Thank you for your feedback and I apologise for this issue. I can see you have ordered Microsoft Office 2019 Home & Student for Windows PC, and this should activate and be redeemed to your account.

To allow me to proivde some troubleshooting for you and resolve this with you can you please respond to the email we have sent today

Thank you

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