Sams Beauty has been consistent over the years. Sufficient stock and selections. The cost is competitive. Unfortunately I can’t find FreeTress “Remedy Curl” in stores in Kissimmee nor Orlando Flor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great place to get wigs and other hair and beauty supplies at really reasonable prices! Great selection, just about everything is discounted and shipping is a low flat rate or free, dependin... See more
Company replied
Sams Beauty is THEEE BEST online Beauty supply All the products i need great quality hair! Even the customer service is AWWWESOME. I recommend them to all my girlfriends.. thanks Sans Beauty please c... See more
Company replied
The hair is so wonderFul the quality is outstanding.. the discounts are amazing so we have the opportunity to try the hair at a reduced price.. I am loving how it came out .. it changed my appearance... See more
Company replied
Company details
- #11 of 38 best companies in Beauty Supply Store
- #6 of 16 best companies in Hair Extensions Supplier
- #4 of 10 best companies in Wig Shop
Written by the company
SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Contact info
1000 E. Business Center Dr., 60056, Mount Prospect, United States
- 847-966-7267
- sales@samsbeauty.com
- www.samsbeauty.com
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery and great prices.
August 26, 2026
Reply from SamsBeauty
Thank you so much for the fantastic feedback! We are thrilled to hear that your order arrived promptly and that you enjoyed our prices. We truly appreciate your support and look forward to serving you again soon! - SamsBeauty
Sam's Beauty is my go to for all things…
Sam's Beauty is my go to for all things hair! Fast shipping every time.
August 25, 2026
Reply from SamsBeauty
Thank you for being such a loyal customer! We love knowing that you can always count on us for a smooth experience and speedy delivery. We appreciate you choosing SamsBeauty and can't wait to pack your next order! - SamsBeauty
The delivery and product were what I…
The delivery and product were what I expected. Excellent delivery time and customer service
August 25, 2026
Reply from SamsBeauty
Thank you so much for the fantastic review! We are thrilled to hear that your order met your expectations and that you were pleased with both our delivery time and customer service. We truly appreciate your support! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your feedback! Providing great value, accurate descriptions, and secure shipping is always our priority, so we're glad to know everything met your expectations. See you next time! - SamsBeauty
Delivered timely!
August 24, 2026
Reply from SamsBeauty
Thank you for taking the time to share your feedback! Providing great value, accurate descriptions, and secure shipping is always our priority, so we're glad to know everything met your expectations. See you next time! - SamsBeauty
Reply from SamsBeauty
We truly appreciate your kind words and your loyalty! Thank you for choosing us, and we can't wait to serve you again soon! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your feedback! Providing great value, accurate descriptions, and secure shipping is always our priority, so we're glad to know everything met your expectations. See you next time! - SamsBeauty
Product accurately described and a…
Product accurately described and a great value. Shipment was quick and packaged with care. Will definitely order from them again.
August 31, 2026
Reply from SamsBeauty
Thank you so much for the fantastic review! We are thrilled to hear that you were happy with the product description and value, and that your order arrived safely and quickly. We truly appreciate your support and look forward to welcoming you back for your next order! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your feedback! Providing great value, accurate descriptions, and secure shipping is always our priority, so we're glad to know everything met your expectations. See you next time! - SamsBeauty
Beautiful wig!
Beautiful wig!
Delivered on time with good packaging. Love the wig's style.
September 1, 2026
Reply from SamsBeauty
Thank you so much for the wonderful review! We are thrilled to hear that you love the style and that your order arrived safely and on time. We truly appreciate your support and can't wait to help you with your next look! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your feedback! Providing great value, accurate descriptions, and secure shipping is always our priority, so we're glad to know everything met your expectations. See you next time! - SamsBeauty
Everything is great 👍
September 1, 2026
Reply from SamsBeauty
Thank you for taking the time to share your experience with us. We're so glad you're happy with our products and prices. Thanks for choosing us! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your experience with us. We're so glad you're happy with our products and prices. Thanks for choosing us! - SamsBeauty
My first order it was a mix up with…
My first order it was a mix up with color and I had to cancel the order before it ship, which went smoothly money got reimbursed. Only negative comment was the wait to actually talk to someone was long. I went from next in line back to 5th a couple of times. I reordered and everything went well, shipment was fast. Happy customer.
August 31, 2026
Reply from SamsBeauty
Thank you for the detailed feedback! We're glad to hear that your reimbursement went smoothly and that your second order arrived fast. We completely understand your frustration regarding the wait time to reach customer service, and we are actively working on ways to make our support queue more efficient. We truly appreciate your patience and your support as a happy customer! - SamsBeauty
Great deal on the hair
Great deal on the hair. It arrived as ordered in a timely fashion.
August 31, 2026
Reply from SamsBeauty
Thank you for the amazing review! Fast shipping and products that wow you are what we aim for every single time. Thanks for choosing us! - SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your experience with us. We're so glad you're happy with our products and prices. Thanks for choosing us! - SamsBeauty
As a frequent buyer
As a frequent buyer. It would be a nice experience to receive special savings coupons to use for future purchases or accumulated points that can be applied to a free item of your choice or treated like cash.
August 31, 2026
Reply from SamsBeauty
Hi, being a member with us includes you on all of our exclusive sales or special events. Make sure to be looking out for those special emails. - SamsBeauty
What I order always come in a timely…
What I order always come in a timely manner. The notifications really help! Thanks
August 31, 2026
Reply from SamsBeauty
Thank you for the amazing review! Fast shipping and products that wow you are what we aim for every single time. Thanks for choosing us! - SamsBeauty
I've ordered with Sams Beauty quite a…
I've ordered with Sams Beauty quite a few times now...
My overall experience has been great... They're are very efficient with there online orders...
THANKS
August 31, 2026
Reply from SamsBeauty
Thank you so much for being such a loyal customer and for taking the time to leave this wonderful feedback! We are thrilled to hear that your online orders consistently arrive efficiently and that you've had a great experience with us every time. We truly appreciate your continued support and look forward to serving you again soon! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the fantastic feedback! We are thrilled to hear that you love our product selection and find our pricing fair. Providing great quality and value is always our top priority. We truly appreciate your support and look forward to serving you again soon! - SamsBeauty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.