Wow. Just found out your prices are in USD... nowhere in anything I have seen from your company does it mention this, except at checkout. I wonder how many Aussies have been scammed by this dishones... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wow. Just found out your prices are in USD... nowhere in anything I have seen from your company does it mention this, except at checkout. I wonder how many Aussies have been scammed by this dishones... See more
Company replied
While I genuinely love the wall mounted Sandalier, I ordered the white background version but it isn’t really white, which is my only issue. It looks off white/ grey which is a shame as the sand does... See more
I saw the advertisement on Facebook & like others were a little skeptical until I reviewed it many places. They were packaged securely & I was pleasantly surprised how they looked. I purchased two as... See more
I ordered late for a Christmas gift, it took a while and while I didn’t hear anything until I reached out, they responded very quickly, just a simple handcrafted back ordered product. I haven’t seen i... See more
Written by the company
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give this company a zero, I would. I highly believe I was taken in on a scam. I ordered a sandelier for a Christmas gift on Black Friday. I still have yet to receive a tracking notification or any notification of shipping. I have written to the company twice with no response. Take your money elsewhere.

Reply from Sandelier
Bought for a gift for my partner and he absolutely loves it.
I chose the blue sand , many colours to choose from.
Highly recommend.
I got mine recently as a Christmas gift for my husband and had a quick peek to make sure it was intact from shipping as the box was a bit dinted and it looks fabulous. I am very happy and excited to give it to hubby I'm sure he will love it. It was delivered in good time.
Received the wall mount option. I love it, easy to hang and easy to turn it over for a new sand scene every time. Love it!
I received my Sandelier and I thought there might be an issue with it as the sand dropped down very quickly. I reached out to customer service and they were VERY quick to respond with some tips. When I got home to try out what was suggested, I decided to turn it over and see what happened. It worked perfectly. I guess it just needed some time to adjust to not being in transit. I am super happy with it and it is beautiful to watch and soo calming.
Magical masterpiece of art for my home that is so peaceful watching it create a different design everyday. Highly recommend for any room in your home.
Very cool product. My family and I love watching the sand slowly form various illusions and abstracts. The final picture is always something to look forward to.
Wow… I was a little skeptical at first but the product is so amazing that I bought two more as Xmas gifts. They are a great addition to my office desk and I like to turn it few times a day and watch the new landscape forming as a relaxing time off the computer monitor. In addition the customer service is great: very responsive and knowledgeable. I recommend this product to anyone who wants something peculiar in their daily life
FANTASTIC Product, amazed every time, Love it and going to purchase again for some gifts. Thank - you
Wow. Just found out your prices are in USD... nowhere in anything I have seen from your company does it mention this, except at checkout. I wonder how many Aussies have been scammed by this dishonesty. Please, when advertising, make sure everybody is aware what currency they are paying in.
Unsubscribe!

Reply from Sandelier
Love mine!! We got it and have been playing with it ever since! Get one today you will love it!
The landscapes are amazing to look at with every turn. Mine will occasionally get stuck where the air stops sand from falling altogether. I’ve had to adjust the air inside a few times, which is very easy with the right needle size.
I got a small one for my husband for his birthday, to put on his desk. He has loved it since he first opened it. He’s so hard to buy for an art is subjective but this is evolving and he changes it over and over. Our 9 year old twins weren’t allowed to touch it and this sneakily started their fascination. In an Online world, this art piece provides the perfect distraction. Postage to Aus was slow but it is handmade and it was held up in customs. It made my hubby’s birthday, he’s so hard to impress but he truly loves it
We all love watching the sand fall it is truly mesmerising.
G'day
Very very cool product, glad I got one. It's very peacfull and extremely satisfying to watch. The end result is always different gorgeous to look at. I myself have started taking/collecting a photo of every time it has finished creating new art. Very cool, high quility even for the standard one, great and safe packaging.

Reply from Sandelier
This product is magical and calming. I bought the jungle wall mount 12”. I love watching new art scape being created over several hours,sometimes days. Product comes with a nice solid mount that is easy to install. Everyone that comes to my home loves this. Can’t wait to get more colors.
I got the wall mount product. It hangs in my office right next to my desk. I LOVE it! It is so calming and really cool to see the new design that is created every day. It was easy to hang and is very good quality. I highly recommend!!
Colors are excelent. Packaging is excelent. Customer service excellent. Dont have my anything bad to say. I did have to add a little air right away. The designs this creates puts me in a trance every time.
Bought 2 as I was buying for a gift and then decided I also needed one. I love it! Did take a while to arrive but all deliveries are at this stage. Not sure if I'm going to be able to give the second one as a gift now or if I'll have to keep it for myself! Definitely very calming to watch and very cute. Not something you see everyday.
Love it! We received our sandelier about a month ago, and are still enjoying it even now. We chose the amethyst 12” which is the perfect size for our display bookshelf. It took a few tries to figure out how to use it effectively, but the joy is in the difference in pattern every time we flip it over even if it flows faster or slower.
The website was easy to navigate and looked very inviting! Our product took about 30 days to arrive to Australia, however this was understandable due to overseas shipping and the current post situation where everything is delayed. Overall, I would recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.