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Rated 2 out of 5 stars

Wow. Just found out your prices are in USD... nowhere in anything I have seen from your company does it mention this, except at checkout. I wonder how many Aussies have been scammed by this dishones... See more

Company replied

Rated 4 out of 5 stars

While I genuinely love the wall mounted Sandalier, I ordered the white background version but it isn’t really white, which is my only issue. It looks off white/ grey which is a shame as the sand does... See more

Rated 5 out of 5 stars

I saw the advertisement on Facebook & like others were a little skeptical until I reviewed it many places. They were packaged securely & I was pleasantly surprised how they looked. I purchased two as... See more

Rated 4 out of 5 stars

I ordered late for a Christmas gift, it took a while and while I didn’t hear anything until I reached out, they responded very quickly, just a simple handcrafted back ordered product. I haven’t seen i... See more

Company details

  1. Home Goods Store

About Sandelier

Written by the company

A statement piece for your living space.
Mesmerizing to people of all ages and endlessly relaxing, Sandeliers™ are fascinating and a unique addition to your home or office.
With flow-times reaching up to several days with a little practice, you can gaze at your Sandelier™ and get lost in its beauty for hours straight.
Choose from multiple sand colors to match your interior and start your collection with your first ever completely unique and ever-changing art piece.

Contact info

3.0

Average

TrustScore 3 out of 5

178 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could give this company a zero

If I could give this company a zero, I would. I highly believe I was taken in on a scam. I ordered a sandelier for a Christmas gift on Black Friday. I still have yet to receive a tracking notification or any notification of shipping. I have written to the company twice with no response. Take your money elsewhere.

December 18, 2021
Unprompted review
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Reply from Sandelier

Hi Rachelle,
Thanks for your review.
We have answered your emails and notified you that we are currently experiencing some delays due to covid regulations on international deliveries. I am really sorry about that.
Also, follow-up emails have been sent to the email address you submitted during your order, allowing you to track it.
We stay available in case you need anything else.
Best regards,
Jade & the Sandelier family

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Rated 5 out of 5 stars

I got mine recently as a Christmas gift…

I got mine recently as a Christmas gift for my husband and had a quick peek to make sure it was intact from shipping as the box was a bit dinted and it looks fabulous. I am very happy and excited to give it to hubby I'm sure he will love it. It was delivered in good time.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I received my Sandelier and I thought there might be an issue with it as the sand dropped down very quickly. I reached out to customer service and they were VERY quick to respond with some tips. When I got home to try out what was suggested, I decided to turn it over and see what happened. It worked perfectly. I guess it just needed some time to adjust to not being in transit. I am super happy with it and it is beautiful to watch and soo calming.

December 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Magical

Magical masterpiece of art for my home that is so peaceful watching it create a different design everyday. Highly recommend for any room in your home.

November 27, 2021
Unprompted review
Rated 4 out of 5 stars

Very cool

Very cool product. My family and I love watching the sand slowly form various illusions and abstracts. The final picture is always something to look forward to.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

skeptical at first…amazed at last

Wow… I was a little skeptical at first but the product is so amazing that I bought two more as Xmas gifts. They are a great addition to my office desk and I like to turn it few times a day and watch the new landscape forming as a relaxing time off the computer monitor. In addition the customer service is great: very responsive and knowledgeable. I recommend this product to anyone who wants something peculiar in their daily life

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

FANTASTIC Product, amazed every time, Love it and going to purchase again for some gifts. Thank - you

November 23, 2021
Unprompted review
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Rated 2 out of 5 stars

Watch out for USD conversion in cart...

Wow. Just found out your prices are in USD... nowhere in anything I have seen from your company does it mention this, except at checkout. I wonder how many Aussies have been scammed by this dishonesty. Please, when advertising, make sure everybody is aware what currency they are paying in.

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November 23, 2021
Unprompted review
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Reply from Sandelier

Hi Julie :) Thanks for your review. All of our prices are indeed displayed in USD, as indicated at checkout. We are currently working on a currency conversion feature to make it easier for our customers.
Best regards,
Jade & the Sandelier family

Rated 4 out of 5 stars

Highly recommend

The landscapes are amazing to look at with every turn. Mine will occasionally get stuck where the air stops sand from falling altogether. I’ve had to adjust the air inside a few times, which is very easy with the right needle size.

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Unique, Ever Evolving for that person that you don’t know what to give them

I got a small one for my husband for his birthday, to put on his desk. He has loved it since he first opened it. He’s so hard to buy for an art is subjective but this is evolving and he changes it over and over. Our 9 year old twins weren’t allowed to touch it and this sneakily started their fascination. In an Online world, this art piece provides the perfect distraction. Postage to Aus was slow but it is handmade and it was held up in customs. It made my hubby’s birthday, he’s so hard to impress but he truly loves it

November 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Awesome product

G'day
Very very cool product, glad I got one. It's very peacfull and extremely satisfying to watch. The end result is always different gorgeous to look at. I myself have started taking/collecting a photo of every time it has finished creating new art. Very cool, high quility even for the standard one, great and safe packaging.

November 13, 2021
Unprompted review
Sandelier logo

Reply from Sandelier

Hi Thomas :)
Thanks a lot for your review! Don't hesitate to send us your beautiful pictures by email or on our social networks (IG: @sandelier_off / FB: Sandelier). We frequently display some of our customers' photos and give them a shout-out.
Best regards,
Jade & the Sandelier family

Rated 5 out of 5 stars

This product is magical and calming

This product is magical and calming. I bought the jungle wall mount 12”. I love watching new art scape being created over several hours,sometimes days. Product comes with a nice solid mount that is easy to install. Everyone that comes to my home loves this. Can’t wait to get more colors.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I got the wall mount product. It hangs in my office right next to my desk. I LOVE it! It is so calming and really cool to see the new design that is created every day. It was easy to hang and is very good quality. I highly recommend!!

November 12, 2021
Unprompted review
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Rated 4 out of 5 stars

Colors are excelent

Colors are excelent. Packaging is excelent. Customer service excellent. Dont have my anything bad to say. I did have to add a little air right away. The designs this creates puts me in a trance every time.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Cute and Quirky

Bought 2 as I was buying for a gift and then decided I also needed one. I love it! Did take a while to arrive but all deliveries are at this stage. Not sure if I'm going to be able to give the second one as a gift now or if I'll have to keep it for myself! Definitely very calming to watch and very cute. Not something you see everyday.

November 8, 2021
Unprompted review
Rated 4 out of 5 stars

Love it!

Love it! We received our sandelier about a month ago, and are still enjoying it even now. We chose the amethyst 12” which is the perfect size for our display bookshelf. It took a few tries to figure out how to use it effectively, but the joy is in the difference in pattern every time we flip it over even if it flows faster or slower.

The website was easy to navigate and looked very inviting! Our product took about 30 days to arrive to Australia, however this was understandable due to overseas shipping and the current post situation where everything is delayed. Overall, I would recommend!

November 7, 2021
Unprompted review

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