Sandra Davidson Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, prompt communication, and dedication to keeping them informed at every stage. Reviewers also appreciate the quick response times and the overall ease of dealing with the company. However, a small portion of people were dissatisfied with the service, mentioning issues with unreturned calls and a lack of follow-up. Some customers also reported unprofessional behavior from an estate agent, and a lack of communication regarding property inspections.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and care... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having a sale fall through, Sandra Davidson managed to get me a new offer very promptly. They were helpful, supportive and did their best at all times. All of them were superb but Lesley in p... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience buying our 1st house With Sandra Davidson with Brother Asad & Brother Rizwan Hanif and Lesley Putnam they all ara amazing they are very prompt with all the enqu... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying my first house in Seven Kings with Rizwan Hanif and Lesley Putnam. They were always helpful, reassuring, and easy to deal with. At times I felt a bit impatient, but th... See more

Company replied

Rated 5 out of 5 stars

It is my pleasure to write a review about the staff of Sandra Davidson estate agents in Redbridge IG4. I found the staffs like Hamza, Sandip, Shivani , Dawod Taymoor are very friendly, efficient, h... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Established for over 20 years Sandra Davidson Estate Agents have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London and Essex including Ilford, Redbridge, Newham, Barking & Dagenham, Havering and Waltham Forest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Job done

Special thanks to Riz and Leslie for both funding my buyer and pushing the sale through to exchange.

January 7, 2026
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Vishal, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Thank you to Rizwan and the team over…

Thank you to Rizwan and the team over at Redbridge East for their efforts in helping us with our home purchase. Professional and supportive throughout!

January 2, 2026
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great estate agents

Kept in regular touch with updates

December 12, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Clare, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Unmatched expertise, professionalism and efficiency

Our sale fell through with another agency so I contacted Z and his team at Sandra Davidson to market the property. Unlike other agents in the industry, their market knowledge and efficiency were remarkable. They expedited the paperwork and got the property on the market within a day! Viewings were coordinated effectively, leading to a quick sale agreement. The entire team were proactive and worked diligently to ensure a fast, smooth and effective selling experience. From getting offers to progressing the deal to completion. They demonstrated professionalism, reliability and care consistently throughout the transaction process. If you’re looking for an estate agent who delivers outstanding service, this is the one!

November 26, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The Seven Kings office managed the sale…

The Seven Kings office managed the sale of our property, they were extremely helpful and professional from start to finish. Lesley in Sales Progression was outstanding and kept us well informed and monitored the whole process brilliantly. We would definitely recommend the Seven Kings team.

October 3, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Susan, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Sandra Davidson Estate Agents in…

Sandra Davidson Estate Agents in Redbridge have been fantastic in helping me finalise my property purchase. They guided me through every step of the buying process with professionalism and care. Saeed, in particular, was extremely helpful — from showing me the property right through to completion. I really appreciate all the support and would definitely recommend Sandra Davidson to anyone looking to buy or sell a property.

August 22, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mushahid, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Fantastic service from start to finish!

Sandra Davidson made selling my home smooth and stress-free. They were responsive, knowledgeable, and genuinely supportive throughout. I felt confident every step of the way and couldn’t have asked for a better experience. Highly recommended.

November 6, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr Lynch, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Very good agents and efficient

Very good agents and efficient had no issues with them and kept me informed all the way.
Zaid,RIZ and Lesley all very helpful from start to finish.

October 16, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Khalid, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional, always returned calls and emails. Arranged and chaperoned viewings giving feed back afterwards. Also gave regular updates.
Would definately use again, and recommend to others.

October 3, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Janice, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 1 out of 5 stars

Do not rent through Sandra Davidson

I have been renting in London for over 10 years and I have never dealt with a more awful company than Sandra Davidson. They provide awful service, do not answer the phone, when they do they say they will call you back and they never do. I was emailing them about the washing machine being broken and it was 6 months later when they finally replaced it because they didn't reply to emails or answer the phone. They don't look after tenants, they are dishonest. Honestly save your mental health, even if you love the flat.

August 3, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Alex,

Thanks for your valued comments, we are always seeking to continuously improve and your feedback is always helpful.

At Sandra Davidson Estate Agents, we take all maintenance issues seriously and always act in line with our service standards, codes of practice, and management procedures. As soon as the issue with the washing machine was reported, our team raised the matter and initiated the process required to approve and arrange a replacement. Unfortunately, the approval stage took longer than anticipated, which delayed the installation of the new appliance.

We understand how frustrating this must have been and are reviewing how we can improve our communication to provide clearer updates during such processes. Once approval was received, the new washing machine was promptly delivered, installed, and the issue fully resolved.

Thank you again for your feedback — we’re committed to using it to further improve our service and communication with tenants.

Regards

Customer Services
Sandra Davidson Estate Agents

Rated 5 out of 5 stars

Seven Kings office, professional & driven team

The Seven Kings office recently managed the sale of my property, where the professional & driven team assisted me at every stage of the sales process
A big thank you to Zaid Norat, Riz, Lesley & Asad for a job well done!

September 30, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Nicholas, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding service that exceeded…

⭐⭐⭐⭐⭐ Outstanding service that exceeded all expectations

I cannot recommend this estate agency highly enough. They recently helped us sell our family home and the service was absolutely exceptional.

From start to finish, the team worked tirelessly on our behalf. Both branches collaborated seamlessly throughout the process and continued supporting us even after the sale completed, showing genuine commitment.

The time and effort they invested was remarkable. Their dedication was evident in every interaction and it's clear they understand the emotional significance of selling a family home.

In particular, Muntazir's honesty and trustworthiness really stood out - qualities that are unfortunately rare in this industry. We always felt we could rely on his advice completely. Going above and beyond, he even liaised with our onward purchase agent to help ensure we secured our new home at a fair price. This level of client advocacy is truly exceptional.

If you're looking for estate agents who will work as hard for you as they did for us, look no further. Highly recommended without hesitation.

July 31, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

First Class Service

Great customer service . Always kept us informed and updated.
Made the whole process easy n stress free.
Very professional and all the staff are amazing.

September 15, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Shana, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Streamlined Purchase - Friendly bunch!

We officially completed on the purchase of our property today, a huge milestone!
A heartfelt thank you to Riz and Lesley for your unwavering support throughout the journey. Your dedication and guidance were absolutely instrumental every step of the way. Definitely recommend these guys.
Altaf

September 5, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Altaf, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Spectacular Service.

Lesley - Seven Kings Branch.

The best sales progressor I have worked with over the years. Kept me in the loop since day one and diligently chased and kept things moving for my flat sale.

The seven kings team have always answered respectfully, politely and kept assuring me throughout the entire process.

Massive thank you to Lesley, Ridhwan and Nitan.

August 15, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr Patel, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Sandra Davidson Seven Kings

I was recommended to Sandra Davidson Seven Kings by family, and I am very pleased with the service I received. From the very beginning, the team showed great professionalism and transparency, which gave me confidence that the process was in safe hands. What impressed me most was their efficiency every stage was handled promptly and smoothly, with clear communication and proactive updates right through to completion.

The process, which can often feel stressful and time consuming, was made far more straightforward thanks to the teams organised and results driven approach. I would like to give special thanks to Nitan, Ridwan and Lesley, whose hard work, professionalism and attention to detail ensured everything progressed without unnecessary delays. They are a real credit to Sandra Davidson and reflect the high standards the company upholds.

For anyone looking for an agency that combines professionalism with efficiency and delivers results, I would have no hesitation in recommending Sandra Davidson Seven Kings.

Paresh Solanky

September 2, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Paresh, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

Sold

We sold our house through Sandra Davidson. They were with us every step of the way. They kept viewings going and I liked their professionalism at all times among all staff. I would definitely recommend using them.

July 24, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr Ali, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future

Rated 5 out of 5 stars

They sold my grubby little flat!

I was having sleepless nights at the thought of selling my flat that had been rented out for the last 30 years, and to be honest, it wasn’t looking its best.
It's fair to say I was dreading it; it was going to be very difficult, as I no longer lived locally, and the thought of walking back in there, well, you can imagine.
Anyway, I’m so glad I turned to Sandra Davidson Estate Agent, whom I had used previously, but that was 17 years ago.
So, 17 years later, a few of the original faces had changed, but not the ethos or professionalism of the company. From the initial phone call to the last, Sandra Davidson Estate Agents are very good to work with.
I would like to thank Nitan, Lesley and last but not least, Riz. Who all made selling a grubby flat much easier than I was expecting?
I’m thankful that I decided to go with Sandra Davidson Estate Agent. Do the same, and you won’t regret it!

June 16, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Rick, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future

Rated 5 out of 5 stars

Had a smooth experience handing back…

Had a smooth experience handing back the property to the landlord, thanks to the professional support from the estate agents. Special thanks to Hamza for being super helpful and responsive throughout the process. With his assistance, everything was sorted quickly and I received my full deposit back without any issues. Much appreciated!

June 27, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Khaima, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future

Rated 5 out of 5 stars

Excellent service from all the team…

Excellent service from all the team throughout the whole experience. Timely and efficient responses to queries. Highly recommended.

June 24, 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Barbara, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future

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