When struggling financially it’s difficult to turn to someone, and I’m so glad the person who helped me was Angelica H. She is calm, insightful and kind. She truly changed my life before there was no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more
Company replied
The whole experience with using Sands and Associates has been extremely easy and completely supportive. We all put in a bit of work to get my consumer proposal in order but in the end it all worked ou... See more
Company replied
I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more
Company replied
Company details
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helped me alot to get out of debt
Helped me alot to get out of debt! Grately appreciate their hard work and help me get back on track
April 28, 2026
Reply from Sands & Associates
Thank you for your kind words.
Never been in trouble financially…
Never been in trouble financially before and was looking at filing for bankruptcy. Sands and Associates explained in great detail my options and helped me put together a consumer proposal package that was more than fair.
Shout out to Hannah for all her help and expertise! She's amazing!
April 28, 2026
Unprompted review
Reply from Sands & Associates
Experiencing financial debt can happen to anyone. Our staff utilize their experience and expertise to assist our clients with available options to help them break free from debt.
Extremely professional and to the point
Probably the most professionally handled experience I have ever had, with honest genuine care, clear communication and transparency. Omer was on top of everything with all my options and how to optimally move forward. He brought to my attention things that I myself even missed on my own for one. I felt like I was going nowhere before Sands & Associates, but that is no longer the case. Highly recommend, and thank you for everything moving forward.
April 28, 2026
Reply from Sands & Associates
Thank you for the recommendation. We are happy our staff were able to assist you with clear communication, transparency and you can now move towards being debt free.
Helen Tan was amazing..she never judged…
Helen Tan was amazing..she never judged and always answered my questions.
April 21, 2026
Reply from Sands & Associates
We are glad you felt comfortable. Our staff are available to assist clients with outstanding debt and answer questions that may arise before, during and after the insolvency process.
Relief in my life. Randi Smith
Relief in my life. Randi Smith
I can sleep again not worrying about how I was going to pay.I will say I'm having a hard time with no extras to get by. Miss my cards and line of credit. I know however it will get better. I truly appreciate how easy you made it to clear this debt from my life. Thank you to Helen and Sands and Associates .....
April 15, 2026
Reply from Sands & Associates
We are pleased to hear you found the insolvency process straightforward and are looking forward to a debt free future.
Sands associates that i have dealt with…
Sands associates that i have dealt with in the past couple of weeks were great calls were returned promptly and they were very helpful
April 23, 2026
Unprompted review
Reply from Sands & Associates
We are glad to hear you found our staff to be efficient and supportive.
By helping me to get my debts paid off and getting me to get on with my life. Thank you very much.
By helping me to get my dep
April 22, 2026
Reply from Sands & Associates
We appreciate being able to assist our clients with resolving their outstanding debt so they are able to move forward debt free.
I did not do anything every creditors…
I did not do anything every creditors was taking care of.and very easy to deal with...
April 23, 2026
Reply from Sands & Associates
We are pleased you found the insolvency process easy.
Great experience
Great experience, very welcoming and knowledgeable staff and am very grateful that my situation has improved since dealing with them.
April 21, 2026
Reply from Sands & Associates
We are happy you felt welcomed by our staff and that we were able to assist you with improving your debt situation.
It was non judgemental.
April 22, 2026
Reply from Sands & Associates
Assisting clients with debt resolution in a non-judgmental manner is important to us.
Everything
Everything! Your company is a miracle help for people who much need it.
I am so grateful I was able to find your services because you literally saved me and my small business. Saved me from drowning. I am so grateful for all your kindn and gentle help
April 22, 2026
Reply from Sands & Associates
Thank you for your wonderful review. We are pleased your experience with our staff was so exceptional and that you were able to take the first step towards being debt free.
Your agents are the best
Your agents are the best. At no time did they make me feel like a failure. Carolyn is the best
March 4, 2026
Reply from Sands & Associates
Insolvency can be a stressful experience. We believe in assisting our clients through the process with professionalism and kindness.
Reply from Sands & Associates
We are glad you found the insolvency process straightforward.
Friendly
Friendly, helpful, knowledgeable and non-judgmental people.
My life feels like it is mine again!
April 21, 2026
Reply from Sands & Associates
We are so pleased you are feeling positive about moving forward from insolvency.
They made me feel really comfortable
They made me feel really comfortable.
They were kind and patient.
April 14, 2026
Reply from Sands & Associates
The insolvency process can be challenging to go through. We are pleased our staff helped you feel comfortable and at ease during the process.
Angelica was amazing
Angelica was amazing. she was so nice and supportive. She answered any questions I had anything i was unsure of. I couldnt have appreciated her more
March 16, 2026
Reply from Sands & Associates
Thank you for your kind words. We are pleased our staff answered your questions with clarity and kindness.
Reply from Sands & Associates
Our staff work with our clients to ensure the insolvency process is clear and straightforward.
Reply from Sands & Associates
We are glad we were able to assist you with the insolvency process.
The expertise of their financial group
The expertise of their financial group, they way that they provide information and follow your case very close with attention to detail
April 16, 2026
Reply from Sands & Associates
Our staff provide the most accurate information regarding insolvency and guide our clients through the entire process step by step. We are glad you found our staff helpful.
Thankyou to Dana for making a very…
Thankyou to Dana for making a very scary and overwhelming time feel not shameful. Your help is very appreciated
April 20, 2026
Reply from Sands & Associates
We are glad our team was able to guide you though the insolvency process in a calm and encouraging manner.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.