Ioana was super helpful and answered my many queries very promptly and efficiently. She made the whole process of organising medical cover for my son's year abroad very straightforward.
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See what reviewers are saying
AVOID AT ALL COST! They have appalling customer service and complete disregard for your care. I had to wait three weeks before I had a consultant diagnose my fractured elbow and even then, I had to fi... See more
As someone who is extremely proactive about my my health, I tend to have many medical situations arise. Navigating new doctors in a new place can be very stressful and often futile at times. In my ent... See more
Diana Bivol was amazing. She was responsive and organized, and patient in answering our questions. One of our biggest worries about moving to Spain was getting a health policy that met our needs and... See more
Company details
Written by the company
Welcome to Platinum Healthcare SL (sanitasexpat.com), your dedicated, official Sanitas health insurance agency in Spain. We pride ourselves on providing exceptional personal service to English-speaking expatriates who have chosen us as their trusted health insurance agent in Spain. Our experienced team specialises in helping expats navigate Spanish health care effortlessly, providing fully visa-compliant health plans, residency coverage, international student policies, and comprehensive ongoing policy administration, all delivered in clear, plain English. IMPORTANT NOTICE REGARDING REVIEW AND CUSTOMER SUPPORT Please note that Platinum Healthcare SL operates as an independent exclusive agency for Sanitas, and we are NOT sanitas.es directly. We are strictly only able to assist and deal with our own direct customers who have purchased their health insurance policies through our agency. If you bought your cover directly via sanitas.es, through another independent broker, or at a corporate branch office, we cannot access your personal account details or resolve your service requests. If you wish to review or contact sanitas.es, please address them directly on their own corporate Trustpilot profile or website. For our valued direct customers, we remain fully dedicated to supporting your private health care journey in Spain and welcome your feedback right here.
Contact info
Avenida de España 8, Rincón del Mar Local 2, Urb. Sitio de Calahonda, 29649, Mijas Costa, Spain
- +34 951 273 444
- info@sanitasexpat.com
- www.sanitasexpat.com
4.4
Excellent
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Diana and her team were very quick to…
Diana and her team were very quick to respond to all correspondence and were helpful in every way!
May 13, 2019
Unprompted review
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I appreciated the knowledgable and…
I appreciated the knowledgable and quick responses to my questions. Communication was clear and easy to understand. The personnel were friendly and helpful.
May 7, 2019
Unprompted review
Reply from Platinum Healthcare SL
Thank you Aldo, very pleased we were able to help.
I highly recommend Sanitas Expat
I highly recommend Sanitas Expat. Diane and Ann were beyond helpful and they went above and beyond to expedite getting me my policy so I could put my Visa Application in. They were also very kind and professional in answering all my questions.
March 27, 2019
Unprompted review
Very quick and helpful
Very quick and helpful setting up our policy for our visa applications.They responded quickly to the questions I had and understood immediately what was needed, and the price was pretty good. Only downside the contracts are annual, but I believe this is standard practice for Spain
October 3, 2018
Unprompted review
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