Worked with Sanitino to purchase all sanitaries for my new house. The overall experience was nothing short of fantastic. Prices are very competitive. Customer relation is excellent. The follow up was... See more
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Very poor. Mis leading. Product in stock and issued in 24 hours. Place order then order confirmation says there is a delay of a few weeks but took the money. Now cancelling. I don’t have a problem wai... See more
Very good experience. I created an account after placing my order and could not understand why I could not see the transaction. I wrote to customer service who answered and explained within 24 hours... See more
Great experience ordering from sanitino. I also had a technical question on the product I purchased that was not mention in the specs and a specialist answered me in less than 24h. Highly recommend.
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Nickel...parfait !!
Excellent experience
Worked with Sanitino to purchase all sanitaries for my new house. The overall experience was nothing short of fantastic. Prices are very competitive. Customer relation is excellent. The follow up was also very good. I have nothing else to say. Keep it up!
Honesty in retailing
Very poor. Mis leading. Product in stock and issued in 24 hours. Place order then order confirmation says there is a delay of a few weeks but took the money. Now cancelling. I don’t have a problem waiting I do have a problem with companies not being honest.
all is Perfect!
Perfect match with what I ordered
Perfect match with what I ordered ! Nice prices and top quality products !
Another satisfied Customer
The product was well protected and the outer packing was excellent. Arrived in good time.
Quick expedition and excellent Quality…
Quick expedition and excellent Quality to price ratio.
May use AI-assist with repliesRead more
Ordered online at the best price
Ordered online at the best price. Delivered as promised.

Reply from Sanitino
Good service, Fast delivery
Good service. Fast delivery to France. Great product.
Highly recommended!
Quick and fast shipping
Quick and fast shipping, items as described and well protected.
I didn’t get my order
I didn’t get my order. The purchase was cancelled without informing me. I’ve only seen money which was returned to my account. I’m very upset((
Great experience - customer service
Great experience ordering from sanitino. I also had a technical question on the product I purchased that was not mention in the specs and a specialist answered me in less than 24h. Highly recommend.

Reply from Sanitino
Speed delivey. Good article
Once more the article was perfect. And the delivery fast, just in front of the door despite having asked for a delivery in the shop.

Reply from Sanitino
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