Save On Scents Reviews 

353
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Save On Scents has a large variety of DIY projects, fragrances and supplies along with great information on "how to" make body products, fragrance products like candles and incense. Customer service i... See more

Rated 1 out of 5 stars

My first order for my business wasn't a large one, but the most important items were missing & shipped later. Then after repeated calls I've never been able to catch someone on the phone to talk to ab... See more

Company replied

Rated 5 out of 5 stars

A great place to find scents you can barely articulate. Many people need a little extra help in identifying smells, and when you're going by a description only it helps to read community comments. One... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Clothing Store

Information provided by various external sources

Wholesale Fragrance Oils, Body Products, Incense, & Supplies.


Contact info

4.2

Great

TrustScore 4 out of 5

353 reviews

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1-star

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4.2

All reviews

(353)

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Rated 5 out of 5 stars

I've been buying your oils for years

I've been buying your oils for years. Excellent quality and my customers love all the products I make with them.

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Faith,

Thank you for being a customer of ours! Glad to to know that over the years we can make products that are of such outstanding quality. Thank you for the 5 stars!

Jessica @ Save on Scents

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Rated 5 out of 5 stars

best quality on the market!

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Moustfa

Thank you for the kind words and 5 stars! We are happy to be providing you with outstanding fragrances!

Jessica @ Save on Scents

Rated 1 out of 5 stars

Not what was expected

If you live close by it might not be so bad but I live in canada and the price for 2-1oz bottles at highest concentration was just to much. I didn't find the fragrances to be any stronger than the ones I buy here in Canada at regular price. The scents were nice but not as strong as expected.

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hello Peter,

Thank you for taking the time to leave us feedback. I am very sorry that you did not have a favorable experience with the two fragrances that you purchased. Each fragrance has its own character. Some fragrances are more potent than others, due to the makeup of the notes used in formulation. For those that are budget conscious we offer the Standard and Ultra Concentrations. The best way to determine the difference between the three concentrations is to use them in application (candles, soaps, incense, etc...). The Extreme concentration version of a particular fragrance will not always be over the top to the point of being too potent, but we find that on those types of fragrances, the difference can be found in the lasting time and sillage of the scent.

Regards,

Elliott

Rated 5 out of 5 stars

Easy to contact

Easy to contact, easy to order, they make the whole experience as trouble free as possible.

May 16, 2019
Unprompted review
Save On Scents logo

Reply from Save On Scents

Thanks Michael!

We try to make our services and fragrances one smooth and hassle free process for our customers. Glad to hear that we can provide that for you! Thank you for the 5 stars.

Jessica @ Save on Scents

Rated 5 out of 5 stars

Quality products

Quality products, and variety. Very reasonably priced. Easy website to maneuver and easy checkout. They have very fast shipping. My go to for quality oils. Thanks for selling your products.

May 16, 2019
Unprompted review
Save On Scents logo

Reply from Save On Scents

Thank you! We are happy to be the go to provider for your oils, we take great care to be a company that handles customers and their experiences to be pleasant as possible! Thank you for the 5 stars!

Jessica @ Save on Scents

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Rated 5 out of 5 stars

Love SOS .

Love SOS .. always fast friendly and helpful. Thanks SOS💜

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Pamela,

Thanks so much! We are glad that we have been able to be helpful, effective, and friendly! Thank you for the 5 stars, we appreciate it!

Jessica @ Save on Scents

Rated 5 out of 5 stars

Quick Shipping.Excellent products.

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Jonathan,

Great to hear that we can provide those for you here! We take great pride in handling our products and customers with great care. Thank you!

Jessica @ Save on Scents

Rated 2 out of 5 stars

Didn't even smell close

Didn't even smell close. Wasted money. Disappointing because I've ordered the same thing before and it was much better.

May 16, 2019
Unprompted review
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Reply from Save On Scents

I am very sorry to hear that you had an issue with your order. I do not see that you had previously ordered from us, so I am assuming that the previous order you are referring to must have been with a different company. Scents may share the same name across different companies, but each fragrance company has its own formulation. We always recommend customers purchase small samples of any fragrance they are interested in purchasing prior to committing to a large volume of an oil. We offer low cost sniffie samples for this purpose, which includes 5 fragrances of your choosing for $5. We cover the cost of shipping on these sniffie samples. I hope that you will consider giving us another chance in the future. We offer a wide variety of oils for just about every usage.

Regards,

Elliott @ Save On Scents

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Rated 5 out of 5 stars

Honestly five stars is inadequate

Honestly five stars is inadequate, in the 5+ years I have done business with you THE ONLY complaint I have is the minimum amount I need to spend on oils to get the free shipping, sometimes business is slow and I can't afford the amount and have to go to a lesser company.

May 16, 2019
Unprompted review
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Reply from Save On Scents

Thank you Lisa! Always happy to hear from a long time customer! We try to keep our overall prices low by having minimum shipping rates, but hopefully our fragrances can speak for themselves with the quality and longevity. Thank you for the 5 stars!

Jessica @ Save on Scents

Rated 5 out of 5 stars

Love the quality of scents!!

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Sheri!

Thank you! We love making these amazing scents and sharing them with our customers!

Jessica @ Save on Scents

Rated 5 out of 5 stars

My view

Last time i had problems with shipping, this time everything went right, product is amazing and excellent prices and scents

May 16, 2019
Unprompted review
Save On Scents logo

Reply from Save On Scents

Thank you for taking the time to leave us a review, and for your feedback! I am sorry for the difficulty with shipping on your previous order, but I am happy to hear that everything went smoothly on your most recent shipment.

Regards,

Elliott @ Save On Scents

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Rated 5 out of 5 stars

Fragrances where awesome and exactly…

Fragrances where awesome and exactly what I ordered. Speedy shipping. This is one happy customer

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Karen,

Amazing to hear that we can make our customers happy with the work we put into the fragrances and services! Thank you so much!

Jessica @ Save on Scents

Rated 5 out of 5 stars

Great scents

May 16, 2019
Unprompted review
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Reply from Save On Scents

Hi Ricardo,

Thank you for the kind words! We are more than happy to be making more amazing scents and sharing them with our customers!

Jessica @ Save on Scents

Rated 5 out of 5 stars

AMAZING and unique fragrances

AMAZING and unique fragrances! I can say that the fragrance I purchased here is one of a kind and smells fantastic. Loved the packaging with extra gifts and touches - my new favorite online store.

April 18, 2019
Unprompted review
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Reply from Save On Scents

Thanks so much for you taking the time to leave this review! We try our best to offer a wide range of unique fragrances that cannot be found elsewhere.

Regards,

Elliott @ Save On Scents

Rated 5 out of 5 stars

Love the concentration of the oils

Love the concentration of the oils. They all smell spot on and LAST.

April 10, 2019
Unprompted review
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Reply from Save On Scents

Hi Melissa,

We work hard to ensure the quality of our oils can give that lasting power and the notes that give the fragrance their signature characteristics. Thank you for appreciating that and for writing this lovely review!

Jessica @ Save on Scents

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Rated 4 out of 5 stars

Awesome company.

Awesome company.
I have made several purchases over the years from Save on SCents and i have never been disappointed..Great prices and service and fast delivery.

March 10, 2019
Unprompted review
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Reply from Save On Scents

Thank you for the kind words Kevin! We are happy to provide you with outstanding service and prices that you can rely on. Great to hear from a customer that has been with us for years!

Jessica @ Save on Scents

Rated 3 out of 5 stars

Materials problem

All has been swell with what I have aquired and communication with staff has been good. THE LAST 1000 RAW STICK INCENSE I GOT HAD NO UNIFORMITEY 35 % of the punks won't stay lit due to inconsistencies. If the sticks wer better 4.5 I would give

February 3, 2019
Unprompted review
Save On Scents logo

Reply from Save On Scents

Hello Erich,

I am sorry to hear of this issue with your sticks. Unfortunately, we find that many times these sticks are banged around in transit, and this then has an effect on the uniformity of some sticks. Beyond that, these sticks are a natural product, and there is some natural tolerance in the manufacturing process. If you ever run into issues with an order, please feel free to reach out to us. We will gladly assist.

Regards,

Elliott @ Save On Scents

Rated 5 out of 5 stars

1 STAR REVIEW

i can sincerely say that my experience with SOS has been a 7 star long term relationship. I was SHOCKED to see the 1 star. Never expected anything less than a 4 star. Maybe it is just the TRUMP EFFECT on the economy, not sure. :-]

I have been ordering from SOS for about 10 years. I should have stock in this company!!!. They always sell samples which I think is awesome. I do not like ALL OF THEIR products. Who does?! But I have NEVER experienced poorly made, cheaply made product. Any missed packed they would send me would be either tracked down, or resent.

I do not work for them, but man that is a real bummer for those who has those extremely rare experiences. Its a new year, try again.

January 27, 2019
Unprompted review
Save On Scents logo

Reply from Save On Scents

Hi Angela,

Thank you for the amazing review! Glad to know your honest thoughts on how we have been able to provide you with services and goods that you need. We appreciate you being a long time and dedicated customer!

Jessica @ Save on Scents

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