Scandic Hotels Reviews 240

The beds are very soft and hurt your back. I stayed in three different hotels of this chain in the beds were always so soft. It is impossible to sleep on them without waking up with a back pain. It's unfortunate because the hotel is very cost affordable otherwise.

Great location, close to many of the big attractions. The room was large with a nice view overlooking the water and the opera house. The staff were always friendly and helpful. The breakfast buffet was great with many options. The rooms are a little worn and could do with some new furniture, but overall a very nice hotel.

We went in the Scandichotel Aulanko for the father's day. It was the worst experience ever.
I don’t recommend it to anyone. The service at the reception was extremely poor and unprofessional. The people at the desk don’t care about the clients — they only care about getting the money, as they told me themselves when I went to explain my situation.

Scandic Neptune Bergen, Monastic double room, luckily there was a bed. Scandic Hafjell Oyer (Norway) terrible breakfast service and poor quality. I asked the kitchen manager why there were no croissants and she told me that croissants are available after 9:00 AM. Crazy!! The tour groups all leave at 8:00 AM - 8:30 AM. Unprofessional.

stayed in Malmo. room clean, breakfast had variety. staff helpful.

Scandic Laajavuori Jyväskylä, stay for 5 days in a room without air conditioner, no windows to get fresh air and a temperature of 30° outside. Went to restaurant and had to wait more than an hour for an Hamburger. Moreover, on Saturday August 2nd, none came to clean my room. Disgusting service and a very bad experience that none should repeat again…👎👎👎

Scandic Elmia Jönkobing is the worst hotel ever. Stay away. The hotel is one big Construction site , dirty All over. Noisy. And NO elevator to 3 floor. So disable people and luggage had to be carry by hand.
Also they charge parking for cars.
Never ever gonna use it again.

We were originally booked in for the Scandic Grand Marina in Helsinki. We were very delayed and our room was no longer available but the hotel paid for a taxi to their sister hotel who honoured the booking. We ended up in a nicer room too! The staff couldn’t apologise more despite having a quick and efficient resolution. We were offered to move back to the original room after 24 hours but chose to stay in the Helsinki Hub location as it was so nice. I’d also like to say that the breakfast is amazing and the rooms clean and modern in the Hub location. I would 1000% return to either hotel just based on the excellent customer service.

Had the displeasure of staying at Scandic Falkoner. No AC, sink and shower clogged up and toilet paper sitting on the floor as the holder was broken. Rather dirty floors in room and hallways.
Worst of all nobody cared. Brought it up with staff and management and they just said "noted" !
There are far better (and cheaper) hotels in the area.

BOOOO!👎
Worst hotel chain in the world, no service at all. No flexibility, not helpful staff.

Amazing hotel
Great service
Great food

On negative point: ventilation in the room is too noisy

I was on a business trip with colleagues, the hotel itself was fine, but they messed up the credit cards for the payment and didn't even give me a receipt for what they charged me. After sending an email I got a receipt covering half my stay, I still hope to get the receipt for the other half, so that I can get reimbursed by my company, but it is a lot of discussions just to get a receipt! And of course it causes me trouble as I didn't plan to advance the money and it will require significant time and paperwork to sort it all out.
I still have no idea why they didn't charge on the company credit card we gave them at the check-out, it worked fine for some colleagues who did the checkout at the same time... very weird! But not acceptable in any way to charge a customer without telling him and not even provide a receipt!

Booked standard room for one night
Very clean room.
We did not try the breakfast as we had a meeting elsewhere.
Staff accommodating - I asked for some fresh Milk to make a cup of tea in the room and they immediately supplied with a small jug of milk.
Parking was free on the road outside the hotel.

We stayed at hte Byparken hotel in Bergen Norway.Greeted by the lovely staff. Check in was easy, they answered all our questions about transport and directions. Always happy to help.The breakfast was just astonishing!! world class breakfast buffet every morning.
For the price and location, we coudnt complain.If their was a gripe, it was personal preferrence in that the bed was too soft for me.But all towels and bedding were clean, and the ammenities were great.
The complimentary wifi was superfast which is a nice touch, usually wifi is very hit and miss when staying abroad.
Lovely people, lovely place.

I recently had the pleasure of staying at the Scandic CPH Strandpark hotel, and I can wholeheartedly say that it exceeded all of my expectations. From the moment I arrived, I was met with warmth, professionalism, and top-notch service, which made my stay truly unforgettable. The hotel itself is a beautiful retreat in the heart of the city, boasting comfortable and stylish accommodations, top-class amenities, and an unparalleled atmosphere.

One of the standout aspects of my stay at the Scandic CPH Strandpark was the exceptional service provided by the hotel staff, particularly the receptionist Louise and the bartender Frederikke. These two truly went above and beyond to ensure that my experience was nothing short of remarkable.

Louise greeted me with a warm smile upon my arrival and quickly checked me in, providing me with all of the necessary information about the hotel and its amenities. She was always available to answer any questions or help with any concerns, making my stay feel seamless and stress-free. Louise's genuine care for my comfort and satisfaction was evident throughout my stay, and her attentive service truly enhanced my overall experience.

Frederikke, the hotel's talented bartender, was also a highlight of my time at the Scandic CPH Strandpark. Her extensive knowledge of beverages and mixology, combined with her vivacious personality, made every visit to the bar a memorable one. Frederikke's recommendations were always spot-on, and her creative concoctions delighted my taste buds. She truly has a gift for hospitality, and her presence at the bar made my evenings at the hotel that much more enjoyable.

The hotel itself offers a fantastic range of amenities, including a delicious on-site restaurant, a relaxing spa, and a state-of-the-art fitness center. The location is also ideal, providing easy access to the city's main attractions while still offering a serene and picturesque setting. The rooms are comfortable, modern, and well-appointed, making it easy to unwind after a long day of sightseeing.

In conclusion, my stay at the Scandic CPH Strandpark was a truly memorable experience, and I cannot recommend this hotel highly enough. The exceptional service provided by Louise and Frederikke, along with the hotel's outstanding facilities and prime location, make this the perfect place for a delightful getaway. Whether you are visiting Copenhagen for business or pleasure, the Scandic CPH Strandpark is an excellent choice for a comfortable stay.

Food poisoning on the last day from breakfast. This was the last meal I had till 2:40 am the next morning threw my guts up. The place was noisy next to a nightclub it was £600 for or 4 days and they overcharged me as I paid 800noks off the bill but they charged me this on my bill instead

I'm awaiting your decision on the refund of 4 nights from April 30th to May 4th.
I paid for my total trip to Last minute.com on April 4th, then to a mistake I also booked the hotel with Booking.com.
I phoned on April 6 and wrote an email to warm of the error.
Booking told me that they could cancel the booking but the payment was at the discretion of the hotel.
On April 3rd and 5th Ipaid the total bill at LastMinute.com.
On April 5th Scandic withdrew from my credit card 516,27 euros for the stay on dates identical to my booking.
I am waiting for the 516,27 euros unduly charged to be credited back to me.
Donatella Salvi